Podcast | TaxOps https://taxops.com Expert Tax Advice. Tailored to your business objectives. Tue, 26 May 2026 20:24:51 +0000 en-US hourly 1 https://wordpress.org/?v=7.0 https://taxops.com/wp-content/uploads/2020/12/cropped-Tax-Ops-Logo-1-32x32.jpg Podcast | TaxOps https://taxops.com 32 32 Auditor Independence in the Age of Private Equity: What CFOs Need to Know https://taxops.com/auditor-independence-in-the-age-of-private-equity/ Tue, 26 May 2026 19:56:25 +0000 https://taxops.com/?p=15811 TaxOps Partner Lindsay Haskell and Corporate Tax Advisor Dan DeLau discuss what CFOs and Controllers Should Be Asking About Audited Financial Statements Auditor Independence in the Age of Private Equity Roll-Ups A CFO sits across from a longtime audit partner. The engagement letter on the table bundles audit, tax provision work, and a 401(k) audit […]

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TaxOps Partner Lindsay Haskell and Corporate Tax Advisor Dan DeLau discuss what CFOs and Controllers Should Be Asking About Audited Financial Statements

Auditor Independence in the Age of Private Equity Roll-Ups

A CFO sits across from a longtime audit partner. The engagement letter on the table bundles audit, tax provision work, and a 401(k) audit into a single fee. It looks efficient. It feels reasonable. And it quietly hands a piece of management’s own responsibility back to the firm that is supposed to be checking the work. That scenario, increasingly common in private and private-equity-backed companies, is exactly the kind of arrangement Lindsay Haskell and Dan DeLau, partners at TaxOps, want finance leaders to interrogate.

In a recent episode of Tax Intelligence with TaxOps, Haskell and DeLau took on auditor independence: what it means, why it eroded, and why the rise of private equity inside the CPA industry itself is forcing CFOs to ask harder questions than they have in two decades.

A Brief History: Why Sarbanes-Oxley Still Matters

Auditor independence is not an abstraction. It was forged in scandal. Enron, WorldCom, and Tyco produced the Sarbanes-Oxley Act of 2002 and, with it, hard limits on what an audit firm could do for its public-company clients. The central principle was simple: an auditor cannot audit its own work.

Before SOX, the same firm routinely prepared a company’s tax provision and then audited the financial statements that contained it. As DeLau described from personal experience, “the audit team would come in, and from what I saw to a large extent, it was like, well, we already had the professionals that are familiar with this, the tax team, they’ve already prepared it. So we’re just going to incorporate those numbers into the financial statements.”

SOX put a hard stop to that for public companies. For a stretch of years, many private companies voluntarily held themselves to similar standards, particularly those positioning for an IPO. “IPO readiness” became shorthand for adopting public-company discipline regardless of current filing status.

Then the market shifted.

The Private Equity Shift And Why It Changed The Conversation

As private equity has rolled up companies across nearly every sector, the IPO-readiness mindset has faded. Fewer private companies are preparing themselves to live under SEC scrutiny, and the implicit pressure to mirror public-company controls has weakened. Haskell put it plainly: the conversation about auditor independence “doesn’t feel like it’s talked about during the audit process itself, even.”

That drift might be tolerable if the audit industry itself were standing still. It is not.

Private equity has now moved into the CPA profession. Because audit practices must remain CPA-owned, firms have restructured: the audit business stays under licensed ownership, while non-audit lines such as tax, advisory, and consulting absorb the private equity capital. Baker Tilly’s acquisition of Moss Adams, backed in part by private equity, is one widely reported example. DeLau noted that he recently received an email from a partner at a firm taking on private equity funding, and the signature line identified the company as “not a CPA firm.”

The implications deserve attention. Private equity exists to generate returns. When an audit firm’s adjacent service lines are owned by investors whose primary mandate is profit, the question DeLau raised is unavoidable: “Are they really looking out for my best interest in everything that happens?”

The Tax Provision Problem

This is where the conversation gets concrete and where finance leaders most often miss the risk.

The income tax provision is a footnote to the audited financial statements. Preparing it, including the journal entries, the rate reconciliation, and the footnote itself, is management’s responsibility. The audit firm’s job is to audit that work, not perform it.

And yet Haskell described a pattern she is seeing repeatedly: companies switching audit firms to reduce cost, and the new firm bundling tax provision work, tax compliance, and even 401(k) audits into a single engagement. “They bundled all the fees together,” she said, “and basically said, here’s the fee for your audit, which included tax, 401k audit.”

On the surface, it reads as a cost win. Underneath, the company has just agreed to let its auditor prepare a material component of its own financial statements, then audit it. For a public company, that arrangement is prohibited. For a private company, it is permitted but it is still management’s responsibility, and the risk has not gone away.

Haskell described one CFO who saw it instantly. New to his role, he reviewed the proposed engagement letter, struck the tax provision scope, and told the firm he would sign for the audit only. He took the tax work elsewhere. That instinct, Haskell and DeLau argue, should be more common than it is.

ASU 2023-09: Why The Footnote Just Got More Visible

The stakes around the provision are about to rise. FASB’s ASU 2023-09 took effect for public companies in 2025 and applies to private companies in 2026. The standard requires expanded income tax disclosures, including a more granular rate reconciliation in both dollars and percentages, and detail on income taxes paid by jurisdiction.

Critically, it puts public and private companies on roughly the same disclosure footing. Private companies that historically published thinner tax footnotes will now disclose information they may never have surfaced before. The underlying calculations should already exist inside a well-run provision. The footnote simply makes more of that work visible to readers, lenders, investors, and acquirers.

That visibility is one more reason management should own the provision rather than outsource it to the firm auditing it.

What CFOs And Controllers Should Be Asking Now

Haskell and DeLau are not declaring that every bundled engagement is improper. They are arguing that finance leaders should be asking questions that, for the most part, have stopped being asked. Among them:

● Is our audit firm independent in fact, not just in form?

● Who actually prepares our tax provision, and who reviews it?

● If our audit firm is private-equity-backed on the non-audit side, how does that influence the services they recommend?

● Are bundled fee proposals genuinely cost-saving, or are they trading independence for convenience?

● Do we have the internal capability, or an independent third party, to own the provision as management is required to?

As DeLau put it, “What does that relationship look like? What do I want it to look like? And what is in the best interest of the company that I’m serving?”

Those are the questions Sarbanes-Oxley forced into boardrooms a generation ago. They are worth asking again.

Listen to the Full Episode

Hear the full conversation between Lindsay Haskell and Dan DeLau on Tax Intelligence with TaxOps for a deeper look at auditor independence, the private equity shift inside the CPA profession, and what ASU 2023-09 means for your next provision cycle. Visit https://taxops.com/ to listen and to explore how TaxOps supports CFOs, controllers, and tax leaders with independent provision and advisory work.

About the Hosts

Lindsay Haskell — Partner, Corporate Tax. Lindsay Haskell has more than 15 years of experience in both public and private accounting, with a focus on corporate income tax provision and compliance, as well as international and state and local tax. She serves as a primary point of contact for clients,  leading workflows and managing relationships for dynamic companies worldwide. 

Dan DeLau — Corporate Tax Adviser. Daniel DeLau is a co-founder of TaxOps and a boomerang to the business tax advisory mission at TaxOps. Following a promotion to partner at Ernst & Young, Dan co-founded TaxOps to bring all the best of the big firm knowledge to businesses without the bureaucracy. Dan gained significant experience in international and domestic accounting and tax transactions within a U.S. corporate environment working for international accounting firms, and as tax director of multiple public and private companies, each with extensive and complex operations throughout the United States and internationally. 

Listen to the full conversation on Tax Intelligence, available now.

Tax Intelligence with TaxOps

This is the podcast where experienced tax professionals share clear, practical insight on today’s most complex tax issues–from SALT and federal tax strategy to ASC 740, tax minimization, and investment fun considerations. Each month, our experts break down what matters, what’s changing, and how to think strategically about tax–so you can make informed decisions with confidence. Listen today!

About TaxOps

At TaxOps, business tax is all we do. Our teams have the knowledge and focus to solve tax problems with practical tax answers. By hiring our Big Four-veteran leaders and experienced teams, you get tax strategists on your side supporting your strategy wherever business takes you. We deliver the strength, experience, and resources of a national tax brand with the hands-on client engagement of a boutique firm in federal, corporate, state and local and international tax as well as tax minimization strategies for businesses. For an introductory call, visit TaxOps.com/contact.

 


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Section 174 Decoupling: What Tax Pros Need To Know State By State https://taxops.com/section-174-decoupling-what-tax-pros-need-to-know-state-by-state/ Fri, 24 Apr 2026 01:23:30 +0000 https://taxops.com/?p=15720 TaxOps Partners Jamie Overberg and Sean Espy navigate the State By State Decoupling from Federal Section 174 Capitalization Rules Section 174 Decoupling: What Every Tax Professional Needs to Know If you are filing state tax returns this spring and assuming the rules around Section 174 capitalization are settled, think again. The landscape is shifting so […]

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TaxOps Partners Jamie Overberg and Sean Espy navigate the State By State Decoupling from Federal Section 174 Capitalization Rules

Section 174 Decoupling: What Every Tax Professional Needs to Know

If you are filing state tax returns this spring and assuming the rules around Section 174 capitalization are settled, think again. The landscape is shifting so fast that even state departments of revenue cannot keep up. That is the central warning from a new episode of the TaxOps podcast, where partners Jamie Overberg and Sean Espy unpack the state-by-state chaos surrounding 174 decoupling.

The result is a candid, deeply informed conversation that every tax professional, CFO, and controller navigating multi-state compliance needs to hear.

The Research Problem No One Is Talking About

Here is the uncomfortable truth: no two sources agree on how many states have decoupled from federal Section 174 capitalization rules. Jamie Overberg puts it bluntly during the episode: “Google, GPT will tell you one answer. I’ve listened to a presentation from Deloitte and they had a map. I’ve seen a map of states that have decoupled from PwC and it doesn’t match what we had.”

The count hovers somewhere between 20 and 30 states, but the number keeps moving. States have been issuing guidance late, reversing positions, and in some cases, their own departments of revenue lack clarity on where things stand. “We’ve found sometimes if you contact the DOR that says, ‘Are you guys doing this?’ They don’t even know,” Overberg notes.

For practitioners filing returns right now, this means the only reliable approach is going directly to each state’s website for the most current guidance, and even then, exercising extreme caution.

The District of Columbia Standoff

Perhaps the most dramatic example of the current volatility involves the District of Columbia. DC passed a law decoupling from both individual and corporate provisions under OBBA, a move that hit particularly hard given its concentration of tipped and overtime workers. The federal government responded by telling DC it could not opt out of OBBA. DC fired back with a lawsuit.

“I honestly don’t even know where that stands,” Overberg admits. It is a telling moment: when a seasoned tax professional cannot pin down the status of a major jurisdiction’s conformity, you know the terrain is genuinely unstable.

Arizona: A Case Study in Legislative Whiplash

Arizona offers a textbook example of how quickly things can change. The governor initially issued an executive order decoupling from both individual and corporate provisions. The legislature then wrote a bill to conform. The governor vetoed it. Negotiations followed, resulting in a compromise: decouple from corporate provisions, but conform on the individual side.

This kind of back-and-forth is playing out across the country, and it underscores why tax professionals cannot rely on a single snapshot in time.

Why States Are Decoupling (and Why Some Are Not)

The pattern is largely fiscal. “It’s kind of been the states that have the worst budget crunches that are the ones that are decoupling,” Overberg explains. States need revenue, and requiring companies to capitalize research expenditures at the state level, even when federal rules no longer demand it, generates taxable income.

Colorado offers a notable exception. Despite facing a billion-dollar budget shortfall, the state chose not to decouple. Overberg attributes this to the governor’s centrist approach and willingness to ease the burden on taxpayers, particularly lower-wage earners affected by tip and overtime taxation.

The 174 Compliance Trap

Sean Espy raises a critical point that many companies overlook: Section 174 applies wherever technical uncertainty exists, which can be anywhere. Unlike the R&D tax credit, which requires qualified research expenditures in a specific state, 174 captures a broader universe of costs, especially after 174A expanded the definition to include all software development expenses.

“The states are certainly allowing, or requiring rather, any activities outside of the state to be included in your 174,” Espy explains. For companies with operations spanning multiple jurisdictions, this creates a compliance obligation that cannot be ignored simply because they would prefer not to claim R&D.

The silver lining: now that federal capitalization is no longer required, companies are more willing to embrace R&D claims. As Overberg observes, “If they only have a 5% apportionment in Arizona, it’s not going to hurt them as much.”

State Credit Changes Worth Watching

Beyond 174 decoupling, the episode covers several significant state-level credit changes:

● California has finally adopted the Alternative Simplified Credit, though at lower rates (3% with a three-year base, 1.3% without). One catch: switching back to the regular credit method requires a formal methods change, unlike the federal election which can shift year to year.

● Michigan has restored its research credit, but with tight deadlines (April 1 this year, moving to March 15 next year) and a calendar-year-only requirement that creates complications for fiscal year filers. The state’s $100 million budget will be divided proportionally among applicants.

● Oklahoma has launched a “research rebate” that appears to be refundable, with a budget of approximately $30 million and a first-come, first-served application window of just one week.

● Texas has increased its credit rate from 5% to 8.6% and eliminated the outdated discovery test, updating its static conformity date to January 1, 2025.

● Minnesota now offers a partially refundable credit, creating potential cash benefits for companies with losses.

● Iowa has re-included supplies and lease computer costs in its credit, but now requires pre-application and certification before claiming.

The International Wrinkle

As the conversation wraps up, Espy delivers one final reminder that is easy to overlook amid the domestic chaos: Section 174 capitalization for international R&D activities still applies. Companies conducting research overseas must still account for those costs on their returns, regardless of what has changed domestically.

What This Means for Your Filing Strategy

The message from Overberg and Espy is clear: do your research, verify it against the most current state guidance, and have your numbers ready. Modeling calculations across multiple scenarios, particularly when considering interactions with AMT, FDII, and NOL limitations, is not optional. It is essential.

“We live in a wild, wild west era right now,” Overberg says. She is not exaggerating.

Listen to the full episode of the TaxOps podcast for the complete conversation between partners Jamie Overberg and Sean Espy, including detailed examples and practical guidance for navigating this unprecedented compliance landscape.

About the Hosts

Jamie Overberg — Partner, TaxOps Minimization. Jamie has more than 20 years of R&D tax credit experience, with deep expertise in credit execution, tax minimization strategies, and ASC 730/740 and FIN 48 reporting. She previously spent 13 years at Ernst & Young, including a national role in E&Y’s Washington, D.C. R&D practice.

Sean Espy — Partner, TaxOps Minimization. Sean brings more than 25 years of consulting experience across public accounting, legal, and industry, specializing in Research Credit consulting. He has represented clients before the IRS and state tax authorities in nine states and is admitted to the U.S. Tax Court and the Supreme Court of the United States.

Listen to the full conversation on Tax Intelligence, available now.

Tax Intelligence with TaxOps

This is the podcast where experienced tax professionals share clear, practical insight on today’s most complex tax issues–from SALT and federal tax strategy to ASC 740, tax minimization, and investment fun considerations. Each month, our experts break down what matters, what’s changing, and how to think strategically about tax–so you can make informed decisions with confidence. Listen today!

About TaxOps

At TaxOps, business tax is all we do. Our teams have the knowledge and focus to solve tax problems with practical tax answers. By hiring our Big Four-veteran leaders and experienced teams, you get tax strategists on your side supporting your strategy wherever business takes you. We deliver the strength, experience, and resources of a national tax brand with the hands-on client engagement of a boutique firm in federal, corporate, state and local and international tax as well as tax minimization strategies for businesses. For an introductory call, visit TaxOps.com/contact.

 


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15720
Your Tax Footprint Is Probably Bigger Than You Think: What Finance Leaders Need to Know About State Nexus https://taxops.com/state-nexus-demystified-navigating-tax-compliance-after-wayfair-episode-1-2/ Wed, 01 Apr 2026 19:08:20 +0000 https://taxops.com/?p=15675 A conversation with Marc Gordon, Head of State and Local Tax, and Lindsay Haskell, Partner at TaxOps There’s a question that keeps CFOs up at night more than a surprise audit: “Do we have nexus somewhere we don’t know about?“ If you’re not sure of the answer, you’re not alone. In the inaugural podcast episode […]

The post Your Tax Footprint Is Probably Bigger Than You Think: What Finance Leaders Need to Know About State Nexus first appeared on TaxOps.

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A conversation with Marc Gordon, Head of State and Local Tax, and Lindsay Haskell, Partner at TaxOps

There’s a question that keeps CFOs up at night more than a surprise audit: “Do we have nexus somewhere we don’t know about?

If you’re not sure of the answer, you’re not alone. In the inaugural podcast episode of “Tax Intelligence with TaxOps” Marc Gordon and Lindsay Haskell walk through everything finance leaders need to understand about state nexus — from the basics of what creates it, to managing prior-year exposure, to when a Voluntary Disclosure Agreement is the right strategic move.

Here’s a summary of the conversation.


What Is Nexus, Exactly?

Nexus is a business’s connection to a state — and it’s the threshold a state must clear before it can legally assert tax on your business. There are two kinds.

1. “Physical Nexus” is the more intuitive category. If you have property, payroll, or employees performing activities in a state, you almost certainly have physical nexus — and that triggers both income tax and sales tax obligations. The dollar amounts don’t matter much here; presence is presence.

One important nuance: a federal law called Public Law 86-272 can protect sellers of tangible personal property from income tax nexus even when they have some physical activity in a state. But this protection has been steadily eroding. Recent guidance has found that certain website cookies can eliminate PL 86-272 protection entirely, so sellers relying on this shield need to understand how their website activity might be undercutting it.

2. “Economic Nexus” emerged as a response to the rise of e-commerce. As online retailers grew without physical stores, state sales tax revenues declined sharply. States pushed back, and the issue landed at the Supreme Court.

The landmark South Dakota v. Wayfair decision in 2018 changed everything. It established that a business can have nexus in a state based purely on economic activity — no physical presence required. The bright-line test: $100,000 in sales or 200 separate transactions in a state. Today, every state that has a sales tax has an economic nexus threshold based on this standard.

(Quick memory trick for the five states with no sales tax: “Oh DAMN, No Sales Tax” — Oregon, Delaware, Alaska, Montana, New Hampshire.)

On the income tax side, economic nexus is more complex. The Wayfair ruling doesn’t directly translate to income taxes. Many states rely on a vague “doing business” standard — essentially, are you building and maintaining a market of customers in their state? About 15 states have adopted clearer bright-line tests based on apportionment factors (property, payroll, and sales), which makes analysis much cleaner in those jurisdictions.

The Remote Work Factor

Post-COVID, many companies have a significantly larger tax footprint than they realize. A single remote employee in a new state creates physical nexus — and that exposure doesn’t disappear because management wasn’t aware of it.

A real-world example: one client had an employee relocate to California without telling management. The employee updated their profile in ADP, so California payroll withholding was being paid on $3,000 of wages. California identified the business, and despite having no sales in the state whatsoever, the company still faced an $800 minimum tax filing obligation. For $800, the state came calling.

The lesson: states share data. The Department of Revenue, the Secretary of State, and the employment security department may all be talking to each other. “How will they know?” is not a reliable compliance strategy.

We Think We Have Prior-Year Exposure. Now What?

This is one of the most common questions the TaxOps team hears. The answer starts with data gathering: where are your property, payroll, and sales? How have those changed over time? What’s the apportionment picture for income tax purposes?

From there, the process resembles building a state tax exposure model — running state income tax calculations for the states where nexus may exist, layering in sales tax exposure, and developing a clear picture of the liability across all relevant periods.

One critical point: if you’ve had nexus in a state but haven’t filed, the statute of limitations has never started running. That means exposure can theoretically go back 10 or more years. This is why the look-back analysis matters so much — and why understanding your options before taking any action is essential.

As a practical starting point, TaxOps generally recommends modeling a three-year look-back, while keeping in mind that longer periods may be relevant depending on the facts.

What Is a Voluntary Disclosure Agreement (VDA), and Should You Use One?

A Voluntary Disclosure Agreement is a formal program offered by most states that lets a business proactively come forward, acknowledge prior noncompliance, and resolve the issue under structured terms. The key benefits:

  • Penalty abatement. Penalties typically run 25–50% of the underlying tax liability. On a large sales tax exposure, that’s significant. The larger the liability, the more valuable this benefit becomes.
  • Limited look-back period. Instead of facing 10 years of exposure, a VDA typically limits the look-back to three or four years — sometimes fewer. That can dramatically reduce the total exposure.
  • Anonymity (in many cases). Most VDA programs allow a business to approach a state anonymously through a representative, getting preliminary buy-in on the terms before formally disclosing who they are.
  • A clean slate going forward. Completing a VDA gets all the administrative setup done — account IDs, registration — so you can hit the ground running on prospective compliance.

The most important caveat: a VDA must be initiated before the state contacts you. If you’ve already received a nexus questionnaire, a notice, or have proactively registered in the state, you typically can no longer participate. This also means that if you’re planning to start filing prospectively, be prepared for the possibility that a state may ask when you started doing business there — and understand what that answer means for your options.

VDA or Just File Prospectively? How to Think About the Decision

The right answer depends on the specific circumstances — and it doesn’t have to be the same answer for every state.

Factors pointing toward a VDA:

  • Large or uncertain prior-year exposure
  • An M&A transaction is pending or anticipated (buyers want clean books)
  • The business is growing and expanding its state footprint
  • You want certainty and a formal resolution

Factors pointing toward prospective-only filing:

  • Exposure is small and the cost/benefit doesn’t support a formal VDA process
  • The business is winding down and risk tolerance is higher
  • The look-back period is manageable without a formal agreement

The key is to make the decision intentionally, with a clear picture of the exposure. Doing nothing — or hoping states won’t notice — is a strategy that typically ends badly, especially as companies scale, get acquired, or face increased audit activity.

Key Takeaways

1. Your nexus footprint is probably larger than you think. Physical presence and economic nexus have both expanded significantly in recent years.

2. Remote employees create immediate nexus — regardless of whether management is aware of it.

3. The statute of limitations doesn’t run until you file. Prior-year exposure can go back a decade or more.

4. VDAs offer meaningful benefits — penalty abatement, limited look-back, and often anonymity — but must be initiated before a state contacts you.

5. There’s no one-size-fits-all answer. The right strategy depends on your exposure profile, your growth plans, and your risk appetite.

If today’s post prompted a closer look at your state tax footprint, start by mapping your property, payroll, and sales by state. Then reach out to your tax advisor — or contact the TaxOps team directly at taxops.com/contact — to model the exposure and determine the best path forward.

Listen to the full conversation on Tax Intelligence, available now.

Tax Intelligence with TaxOps

This is the podcast where experienced tax professionals share clear, practical insight on today’s most complex tax issues–from SALT and federal tax strategy to ASC 740, tax minimization, and investment fun considerations. Each month, our experts break down what matters, what’s changing, and how to think strategically about tax–so you can make informed decisions with confidence. Listen today!

About TaxOps

At TaxOps, business tax is all we do. Our teams have the knowledge and focus to solve tax problems with practical tax answers. By hiring our Big Four-veteran leaders and experienced teams, you get tax strategists on your side supporting your strategy wherever business takes you. We deliver the strength, experience, and resources of a national tax brand with the hands-on client engagement of a boutique firm in federal, corporate, state and local and international tax as well as tax minimization strategies for businesses. For an introductory call, visit TaxOps.com/contact.

 


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15675
State Nexus Demystified: Navigating Tax Compliance After Wayfair, Episode 1 https://taxops.com/state-nexus-demystified-navigating-tax-compliance-after-wayfair-episode-1/ Fri, 20 Mar 2026 02:04:22 +0000 https://taxops.com/?p=15640 Listen to our Premier Podcast Episode of “Tax Intelligence with TaxOps” What creates a tax obligation in a new state?In the premiere episode of “Tax Intelligence with TaxOps”, Marc Gordon, CPA, Head of State and Local Tax, and Lindsay Haskell, Partner of Corporate Tax at TaxOps, explore state nexus, the expanding rules that determine when […]

The post State Nexus Demystified: Navigating Tax Compliance After Wayfair, Episode 1 first appeared on TaxOps.

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Listen to our Premier Podcast Episode of “Tax Intelligence with TaxOps”

What creates a tax obligation in a new state?

In the premiere episode of “Tax Intelligence with TaxOps”, Marc Gordon, CPA, Head of State and Local Tax, and Lindsay Haskell, Partner of Corporate Tax at TaxOps, explore state nexus, the expanding rules that determine when businesses must collect and remit sales tax. They break down physical vs. economic nexus after South Dakota v. Wayfair, Inc., the risks of overlooking nexus exposure, and how Voluntary Disclosure Agreements (VDAs) can help companies resolve past liabilities and move forward in compliance.

Episode Highlights:
1. What nexus means for your business.
2. How Wayfair changed sales tax rules.
3. Risks of ignoring nexus.
4. Using VDAs to reduce past liabilities.

Tax Intelligence with TaxOps

This is the podcast where experienced tax professionals share clear, practical insight on today’s most complex tax issues–from SALT and federal tax strategy to ASC 740, tax minimization, and investment fun considerations. Each month, our experts break down what matters, what’s changing, and how to think strategically about tax–so you can make informed decisions with confidence. Listen today!

About TaxOps

At TaxOps, business tax is all we do. Our teams have the knowledge and focus to solve tax problems with practical tax answers. By hiring our Big Four-veteran leaders and experienced teams, you get tax strategists on your side supporting your strategy wherever business takes you. We deliver the strength, experience, and resources of a national tax brand with the hands-on client engagement of a boutique firm in federal, corporate, state and local and international tax as well as tax minimization strategies for businesses. For an introductory call, visit TaxOps.com/contact.

 


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15640
Policy, Platforms, and Progress in Sales Tax Automation https://taxops.com/policy-platforms-and-progress-in-sales-tax-automation/ Fri, 29 Aug 2025 01:43:10 +0000 https://taxops.com/?p=15081 In this episode of the SALTovation podcast, we unpack how artificial intelligence is reshaping tax compliance and the unique challenges that come with managing tariffs in local tax systems. Our guest, Scott Peterson from Avalara, shares insights on how generational shifts in tax expertise are influencing today’s policy landscape.

We also dive into the world of digital goods and licensing, offering practical strategies for navigating the complexities of tax automation. Throughout the conversation, we highlight the vital role of human oversight, reminding us that while technology streamlines processes, informed human judgment remains essential.

The post Policy, Platforms, and Progress in Sales Tax Automation first appeared on TaxOps.

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Hosts & Guests

Meredith Smith, Partner, State and Local Tax

Stacey Roberts,  Partner, State and Local Tax

Scott Peterson from Avalara

What You Will Discover:

In this episode of the SALTovation podcast, we unpack how artificial intelligence is reshaping tax compliance and the unique challenges that come with managing tariffs in local tax systems. Our guest, Scott Peterson from Avalara, shares insights on how generational shifts in tax expertise are influencing today’s policy landscape.

We also dive into the world of digital goods and licensing, offering practical strategies for navigating the complexities of tax automation. Throughout the conversation, we highlight the vital role of human oversight, reminding us that while technology streamlines processes, informed human judgment remains essential.

Topics Discussed in this Episode:

      • The impact of AI on tax compliance and local tariff management
      • How generational shifts in tax expertise shape evolving policy
      • Navigating digital goods and licensing in a complex tax landscape
      • Why human oversight remains essential in an automated industry

Chapters:

  • 00:00 – Intro

    00:24 – Transforming Tax Compliance with AI

    03:24 – Understanding Sales Tax Returns

    13:02 – Generational Shift in Knowledge and Technology

    15:08 – Understanding AI in Business Processes

    22:57 – Understanding Tariffs and Sales Tax

 

Relevant Links:

Subscribe on your favorite podcast app here.

Follow us on LinkedIn and YouTube.

Talk to a Tax Advocate Today!

Transcript

Meredith: 

 

Welcome to SALTovation.

 

The SALTovation show is a podcast series featuring the leading voices in SALT where we talk about the issues and strategies to help you make sense of state.

 

Speaker B: 

 

And local tax in this episode. Welcome back to our discussion with Scott Peterson at avalara.

 

In our continuing conversation, we discuss how AI is transforming tax compliance, the challenges of managing tariffs, and why local tax systems often struggle with scale.

 

From zero dollars returns to the nuances of digital goods and licensing, this episode offers practical insights into the evolving world of tax policy and automation.

 

Scott, Judy and Meredith reflect on the generational shifts in tax knowledge, the growing pains of digital transformation, and the critical role of human oversight in an increasingly automated industry.

 

Meredith: 

 

Scott, do you know the. The top three states that you remit the most sales tax returns for?

 

Scott: 

 

The cat.

 

Scott: 

 

There’s a cat. Yes. And the. It’s California in New York. And I don’t know if Florida, Illinois or Texas is third. I don’t really.

 

Meredith: 

 

Okay.

 

Scott: 

 

Yeah, so. But it’s California’s first. Far and away.

 

Meredith: 

 

Okay. Generally assuming. Right. Population size, but still Texas is almost as big.

 

Scott: 

 

I mean, I think they’re pretty close.

 

Scott: 

 

They’re getting. Yes, they’re getting very close to each other. Yeah.

 

Scott: 

 

Yeah. But 30 million. They’re 10% of America. Like, I think a lot of people don’t understand.

 

I remember I worked at Deloitte and we split the nation by the Mississippi river. And of course, I didn’t understand much about geography then.

 

And I’m like, I kind of screwed myself because I don’t get Florida and New York, you know, and then I’m like, why should get Illinois? And I’m pretty sure the Mississippi river is on the side or the west side.

 

Meredith: 

 

It’s the western border.

 

Scott: 

 

The western border, that’s right. So I shouldn’t have got Illinois because it wasn’t on the west side. I’m like, I gotta have Illinois because all I’m getting is California.

 

Well, I got Texas too, so. But, you know, I had other states, but they’re just not as populated. So that’s what I really learned about the US populations. I mean, I had people.

 

I was just talking to a client today, he lives in Nevada, and I’m like, there’s 3 million people there. But you’re in California. There’s 39 million people there. It’s a big state. I mean, there’s a lot of customers and very aggressive tax policy.

 

Scott: 

 

Yes. And they’re. They’re affluent customers, so they, they shop a lot. I mean, they’re.

 

Scott: 

 

Yeah, that’s a valid point.

 

Scott: 

 

Yeah, he wouldn’t want 39,000 people from North Dakota because they, no offense to our North Dakota clients.

 

Meredith: 

 

Do you have a sense of how many. And this, this question will hopefully make sense. You know, how many zero returns you guys are filing. Do you.

 

Scott: 

 

I don’t, I really don’t know.

 

Meredith: 

 

Well, and because I think the idea behind identifying that is right.

 

We have some states that are, that have removed their transaction threshold from like a remote seller perspective and just trying to eliminate the burden for kind of like $0 compliance. And if, you know, that was something that Avalara kind of had data on or was trying to support, now might be kind of the counter business model.

 

Right. Well, can’t charge for a return that you don’t have to file. But if there’s, you know.

 

Scott: 

 

Yeah, I wish, I wish I’d have thought about that because in our normal avatars, we probably don’t file inordinate number of zero returns because we, if, if you’re a zero return person, they move you to annual.

 

Scott: 

 

Yeah.

 

Meredith: 

 

At some point. Yeah.

 

Scott: 

 

So.

 

Scott: 

 

Right.

 

Scott: 

 

I wish I’d gone, I wish I’d thought. Gone out there and looked at our, our January filings because that’s, that’s our big month.

 

And it’s because we file so many annual returns and many of them are.

 

Meredith: 

 

You’ve got all of them. You got the monthly, the quarterly, the.

 

Scott: 

 

Annual, and a lot of them are zero.

 

Meredith: 

 

The annual.

 

Scott: 

 

Now in our SST business, we follow a lot of zero returns because that, it’s, it’s free. So, you know, someone comes in, you know, they says, well, why not? Why shouldn’t I sign up for all of them?

 

Because it’s not going to cost me anything either way. Correct. And you know, they end up having zero sales in Wyoming. And so we file up.

 

Scott: 

 

They have the possibility to give them it. That’s what you need. You need the license open.

 

Scott: 

 

And we have to file, we have to file monthly in ssd. So we. Okay, we we it from as a percentage of the total. We file more in the SST side of the world than we do the normal avatar side of the world.

 

Scott: 

 

But why are they always monthly?

 

Scott: 

 

They just, it’s easier to banish the rule in sst. It has to be done monthly, which is okay. Honestly, that’s one of the issues we have.

 

We have customers that come to us and, and wonder why they’re having to file monthly. When they used, they were on, they were on the quarterly cycle before that.

 

Scott: 

 

Right, right, right. And you’re like.

 

Scott: 

 

And nothing changed. They’re they would not have gone to monthly in that state based upon the amount of sales they have. They only went to monthly because they joined sst.

 

Scott: 

 

Right.

 

Scott: 

 

Which isn’t.

 

Which mean what in it, you know, in, in the, the big picture, the only thing that matters is that we take the money out of their account quicker, more frequently than they would have had to done it themselves when they stayed according. But it still cost them nothing.

 

Scott: 

 

So. Yeah.

 

Meredith: 

 

Yeah. And I mean would you think.

 

Scott: 

 

Right.

 

Meredith: 

 

Because there are some states that are just flat out. Hey, if you don’t sell a tax. Well, good. We don’t want to license. Like Oklahoma is one of those. Right.

 

Like we have a bunch of SaaS companies or service companies that you know, technically. Right. They have, they have Nexus, they have, you know, in any other state they would have a duty to file something.

 

But it’s like, well, you, you sell a non taxable good. So we don’t want a license because we don’t want to process anything of that. Do you think that’s kind of good bad policy? Do you?

 

Because you almost can’t even force a license.

 

Scott: 

 

Yeah.

 

Meredith: 

 

Like what are your just kind of independent thoughts when, when on that?

 

Scott: 

 

You know, when we started the Streamline sales tax 25 years ago.

 

Scott: 

 

God, that long ago? Oh, you mean. Oh, yeah. I mean not at Avalara, but you just did it.

 

Scott: 

 

Yeah, yeah, yeah. And one of the things that the business community wanted us state folks to, to explore was a simpler and more uniform return.

 

Scott: 

 

Yeah.

 

Scott: 

 

And so we got every state brought all the returns in and we looked at everybody’s returns and then we started asking each other questions. Okay. Why do you collect that information?

 

Scott: 

 

Yes.

 

Scott: 

 

And almost always it was because it was for research purposes.

 

Scott: 

 

Yes.

 

Scott: 

 

So.

 

Scott: 

 

Yes.

 

Scott: 

 

The only reason why I hear states talk about wanting a license from someone who doesn’t sell something that’s taxable is so they get that return. That gives them an idea of what’s going on inside their state.

 

Scott: 

 

Yeah.

 

Scott: 

 

You know, if so I, I, you know, in the 22 years I worked for South Dakota, I.

 

12 years working for the legislature and 10 years working for the Department of Revenue, I long ago lost count of the number of fiscal notes I had to prepare or defend.

 

Scott: 

 

And.

 

Scott: 

 

They’Re virtually impossible to get. Right. Because you don’t have the data. You know, this was a long time ago.

 

Meredith: 

 

Right.

 

Scott: 

 

Long time ago. There was less data in general that you could, you could go out and try to find. And the only data that any of us had was on that sales tax return.

 

And for the most Part that was worthless because you couldn’t, you couldn’t, you couldn’t count on it being right.

 

And it didn’t go anywhere close to enough granular, granularity to, to tell you, okay, yes, if you start taxing, you know, this fence post, steel fence post, you start taxing steel fence.

 

Scott: 

 

How do you know you’re going to.

 

Scott: 

 

Talk X amount of money in sales tax? No idea.

 

Scott: 

 

Right.

 

Scott: 

 

Impossible. That was a, honestly a rational state. Other than the, the problem with departments of revenue is you only know what you get told.

 

So when you issue a license to somebody, they tell you we’re in the business of doing a, B and C. And you say okay, here’s, here’s, here’s a tax return. Here’s a way to file a return, make a payment for us. And this is the tax.

 

You should collect an A, B and C. And three months later they do A, B, C and D. You don’t know they’re doing it. It never occurred to you to tell them anything about D. Right. So the only way that you can ever find out is to audit them.

 

The only way you can audit somebody is if they have a license.

 

Scott: 

 

Right.

 

Scott: 

 

So it’s the states that require license. Everybody like South Dakota does.

 

Some of that’s self defense because you with, with a reasonable straight face they can say I, I have a legal right to talk to you because you have a license.

 

Yeah, but if you, if you aren’t, if you’re, if you’re a comfortable person and you feel like you can find out enough about somebody without having them have a license, it, it’s, they just take up space and I guarantee you they’re not filing an annual return. So every year you’re going to send them a notice. Every year they’re going to call up and whine, why do I have to have a license in the first place?

 

I don’t collect any sales tax from you. Why do you make me do this? I’m sorry, sir, you owe us $25 anyway.

 

Scott: 

 

Right? Collecting any tax because you, but it’s substantial thing.

 

As a lawyer, I’m like so many of our clients don’t have statute because they didn’t file anything. That’s my dispute on Tuesday. We didn’t file anything they didn’t know to their defense. But how you know the duties on them to know.

 

And if you file something, at least you have statutes. So there is a value to my mind depending on. And if you’re doing it a volume, what’s another return?

 

Scott: 

 

Well, and that’s you know what I mean? And, and if, if it’s, especially if it’s an annual return, you know, there’s, there’s just nothing.

 

Scott: 

 

But it’s a memory. Like when you were doing it as a staff person and you don’t have a system, you forget.

 

Scott: 

 

Yes.

 

Scott: 

 

And you can’t compile. And it’s not easy. And so that I think is a part that people don’t understand. Transactions within their own business.

 

Scott: 

 

And the person that called the Department of Revenue and asked whether or not they needed to have a license, they retired as is the person from the Department of Revenue. And so you have no defense when they do find you and ask you, why don’t you have a sales tax license? Well, you told me I didn’t have to have one.

 

Who told you that?

 

Scott: 

 

Yep, yep. And if you don’t write that down, I mean, I got, I started my research by calling. We call it notes of informal discussion noid.

 

And we would put the name of the person, we would put their title, their phone number. I mean, we were anal about that because we didn’t have any guidance. We’re asking a human.

 

Scott: 

 

And you can’t count on the other side keeping notes. Oh, no.

 

Scott: 

 

Yeah. Well.

 

Meredith: 

 

And we’ve even had in some of the Colorado locals where they’re like, well, you haven’t remitted tax in four quarters, so we’re gonna close your license. And it’s like, but I don’t wanna close my license, right?

 

Scott: 

 

No, I don’t want to.

 

Meredith: 

 

You know, like, I have a duty. I have an employee here. I have an. It doesn’t matter.

 

Scott: 

 

Right.

 

Meredith: 

 

And it just so happens that this customer today is exempt.

 

Scott: 

 

Right.

 

Meredith: 

 

For whatever reason. But that doesn’t mean that customer tomorrow isn’t gonna be. Didn’t close my license.

 

Scott: 

 

Now I gotta go open it again.

 

Meredith: 

 

I’m set up to collect because this is a one off thing. And so it’s just like. But I don’t wanna close my license or like, sorry.

 

Scott: 

 

And I can’t give my suppliers a resale certificate.

 

Scott: 

 

Right.

 

Scott: 

 

I got no number. So they get audited.

 

Scott: 

 

We get a little bit of this whip with governments. Like, do you not understand we’re trying to do here?

 

Scott: 

 

Yeah.

 

Meredith: 

 

When I guess technically, do I even have a right to collect an exemption certificate because I’m not licensed.

 

Scott: 

 

Right.

 

Scott: 

 

Fair question.

 

Meredith: 

 

So keep down my license.

 

Scott: 

 

Why would anybody sell something to you?

 

Scott: 

 

I feel like the government wants it both ways. Their way and their way.

 

Scott: 

 

Well, not investing. And I.

 

Meredith: 

 

Well, ask, Ask Sean. That’s how, you know, I Do too.

 

Scott: 

 

Yeah. Like, you know, when I. When I give my webinars apologize to people, I said, you know, I used to be in. Because I used to.

 

I said, I used to be in this business. And, you know, there’s lots of things that go into the bucket of things you have to do if you’re going to be a tax administrator.

 

And one of them is to make you spend money on not collecting tax.

 

Scott: 

 

Yeah.

 

Scott: 

 

Yep. And I, I tell people all the time it often costs more money not to collect tax.

 

Scott: 

 

Yes.

 

Scott: 

 

Because you got to defend yourself. And you have no idea when that’s going to happen.

 

Scott: 

 

No.

 

Scott: 

 

Or how thorough that person’s going to be when they do show up.

 

Scott: 

 

This client of mine from Nevada selling it to California is like, well, I’m selling 99 wholesale. I’m like, what are you gonna do about the 1%? You gotta do something about it. So when you have that 1%, that’s your sales tax audit.

 

And guess what that does is it get extrapolated over the 36 months and then you owe tons of money.

 

Scott: 

 

And because you have that, I don’t know, because you have that 1%, they don’t trust the 99%.

 

Scott: 

 

That’s exactly right. That’s a really good point. I need to bring that. You know, the other thing, I don’t know if you’ve noticed this.

 

Obviously you’re been around a long time. Me too. And I have watched this generational shift of knowledge. Right. All the younger generation, 30 to 40 something, they grow up on tech.

 

I didn’t grow up on tech. I don’t have a cell phone till way later in my life. And. And so it’s not common to me. I mean, Meredith taught me how to use Venmo. I’m like, what?

 

What is Venmo? And then I could barely do it.

 

Scott: 

 

You know, my wife does it either.

 

Scott: 

 

I’m like, anyway, my husband won’t do Facebook. I mean, you know, it’s just relative to what we choose to put in our lives. But I. This younger generation is just like, well, tech will solve it.

 

Tech will solve it. But they don’t understand the why of, like, how laws got the way they were and how they need the information to do what it needs to do do.

 

So they properly give the information off. And so one of this client, very successful startup business, also an Avalarian, they didn’t connect everything. Their B2B and their B2C.

 

So they don’t have good reporting. They have to add the B2B to the B2C. To get the right gross revenue into their state returns.

 

Well, they want to connect that and then have good certs and all that. Well, they don’t even know how to get certs. Right. And so. And they were predominantly B2C. That’s where their real claim to fame is.

 

But as you can appreciate, B2B is very lucrative because you have volume. It’s actually easier than the B2C in terms of a higher return on a larger sale.

 

So they’re like, well, we want to grow this business, but we don’t even understand how to dock it and make sure the system of record works. And I’m like, you can only do a doc upload if you understand that, approve the doc. You have to know how to do that.

 

And I think the younger generation doesn’t understand that because I remember telling one of our clients at a foreign country that they’re like, we want to do this internally instead of using their value, add a reseller. And I said, do you really? Because this is a couple hundred thousand dollars of time, effort and software to collect and remit the tax.

 

And they’re doing all that for you. Is the margin that much?

 

I think you have to really look at that margin if you want to go direct, you know, because the cost of compliance is not really managed well with a cfo, a controller. That’s just not their bailiwick. Even an income tax person doesn’t understand sales taxes. Oh no, you don’t have a knowledge sharing that’s effective.

 

Yes, it’s a problem. That’s why you want software automation with a bit of human oversight.

 

Scott: 

 

Yeah, I know. I often, I often ask customers who tell me their accountant told them this. I asked.

 

Scott: 

 

Yes, right.

 

Scott: 

 

Tell me about your accountant. What do they do for you? You know, they’re in there.

 

Scott: 

 

What do they do? Tax returns, my P and L financials. Like that’s what they do.

 

Scott: 

 

That’s what they do.

 

Scott: 

 

Yeah. They don’t do your payroll filings.

 

Scott: 

 

They have no idea what sales tax is like in New Mexico. No. 1 taxable, worst mistake you can make is assume that New Mexico’s like you.

 

Scott: 

 

Yeah, I think that’s super interesting though because, you know, we were Both Meredith with KPMG. I was Deloitte PwC.

 

So we worked with, you know, I worked with Netflix when they came to us because they were going, you know, out there and they had a very large multi state president do their inventory of their discs and then they pivoted and kept with us and all the things, but they just, they kept with that high level of service. But you have a lot of other businesses that don’t. So you go to these regional firms.

 

hat are doing onesie, twosie,: 

 

They’re doing better last few years. Yeah, but you know, understanding the business community and the transactions. I just think so many, so many tax preparers. Look at the roll up.

 

How much did you sell into Alabama? I need to know each sale, whether to tax it or not. That’s a very different answer than just how many sales you had in summary, in a year.

 

Scott: 

 

Yep. Yeah, yeah.

 

Meredith: 

 

Well, I’m kind of talking about like that human intervention. What is Avalar? Right. Because everyone wants to talk about AI and how to utilize it and make our lives better.

 

Scott: 

 

And I finished my mandatory AI training this morning.

 

Scott: 

 

You had mandatory AI training?

 

Scott: 

 

Oh yeah, mandatory.

 

Meredith: 

 

So then what’s Avalara doing to integrate AI? I know they kind of rolled out the new AVI, which is the help feature just within the AVText console. So that’s kind of just one example.

 

And then I’m sure there’s native functionality built into kind of the heat map when you log in. It’s like, hey, you might have Nexus, but. So kind of what’s Avalara doing with kind of this kind of overarching concept of AI?

 

Scott: 

 

Well, what we have done recently is require everybody who works at Avalara to have an AI license and to go through this AI training and to be able to be able to report to your superior every month how you’re using AI in your job. What we, but we, we have, you know, before. No. So AI isn’t new. AI has been around in machine learning.

 

So we’ve been doing machine learning for a long time. Our return process today is automated, so we’re at 85% of our returns are no human touch.

 

And that is because of the machine learning tools that we bots that we’ve, that our internal teams have created all by themselves to make something to automate something that was repetitive.

 

Four years ago, five years ago, we started a thing called Citizen Developer and our CEO said we need to make more use of machine learning and we can’t have this at the top because the top doesn’t know what you are doing. You who are doing the work need to tell us what can be automated. In a better world, you would automate yourself.

 

So we created this thing called a citizen developer and we provided, we had employees who raised their hand and they, you know, they were in the right spot and we taught them how to be developers and they built, they used machine learning tools to automate parts of their job. So we’ve been doing it for a long time. And so AI today we use it a lot in marketing. We use, we’re, we’re, we’re, we, we have a, a tariff tool.

 

It’s a harmonized, harmonized system code. Hsc.

 

Scott: 

 

Yes.

 

Scott: 

 

Which is. HSC is something that’s required every time you ship a good in, in and out of a country.

 

Scott: 

 

Yep.

 

Scott: 

 

And the word harmonized and harmonized system code is that every country in the world agrees that the first five numbers in that code are that product. The rest of the numbers are things that you, the country can do to treat that product differently than somebody else does.

 

And so we’re using AI today in, in helping us automate the, the assignment of the HS code to a product to make because we have a, we have a lot of big customers, really big customers for whom we provide the HS code service to. And our, I was in India last month for work and got a demonstration of this process.

 

Our team has 15 seconds to look at a product and to put the, the correct harmonized system code on it so that sale can go through. Because they were, they were watching live sales on two of the world’s biggest retailers.

 

As in those sales come in, you see, you see the product and you got 15 seconds to put the, the six digit uses, well, six or seven digit number on it.

 

So that when that product got shipped to wherever it was going and it was mostly coming in the United States, it would come into the United States with the right sales tax and the right tariff and duty. And so AI is helping us a lot in that, in, in the, in the initial part of it.

 

I mean some goods are, you get to really look at them to figure out what the heck they are. I mean I, I watched this gentleman and it was, I was shocked could have done that. I care how many years I worked doing that.

 

I don’t think I got as good as he was. But a, a, it was a part of a John Deere tractor. No, no, it was part of a Caterpillar Caterpillar piece of equipment.

 

Like a, a bulldozer and it was a part for a bulldozer and it said Caterpillar. Well, this young man didn’t know if that went. He didn’t know that Caterpillar was the brand name for heavy equipment manufacturing, United States.

 

So he had to go out.

 

He had to go out and do, you know, do took him longer than 15 seconds to get that one done because he got the first rai, gave him the first five numbers, but it didn’t give him the rest of it. Didn’t give him the numbers it took to get the right duty and tariff and sales tax when that good got delivered in the United States.

 

Scott: 

 

Wow, Very interesting.

 

Scott: 

 

So we’re doing that. It’s helping us in a number of our reports. We’re using it for training, mostly in the preparation of training materials.

 

You have to know what you’re doing. Well, it’s not true. A, you have to know what you’re doing, but B, you have to know what to expect when you ask AI to give you an answer to something.

 

And not that, you know, they use this phrase hallucinate. And I don’t know if it’s a fair word to describe the answers it provides that aren’t right.

 

Because it’s going to try to give you an answer, which is one of the reasons why it is so effective is because it tries to give you an answer, but you have to know what the answer. You have to have a pretty good idea what the answer is going to be so you can see it.

 

You just don’t automatically give that to your client and say, oh, this is what North Dakota says is taxable.

 

Scott: 

 

Yep, 100%. Well, it doesn’t cite anything, which is.

 

Scott: 

 

When it does cite, you have to trust. You have to look at those two. Because sometimes it knows it needs to cite. So it creates a site.

 

Scott: 

 

Yeah, but it’s on the. You know, you’re continuing. You get so much data, so much information, you’re trying to streamline it, make it more efficient.

 

Otherwise, how do you keep growing? You have to be more efficient.

 

Scott: 

 

So we do it to summarize things. It’s really good.

 

I mean, it’ll take a PDF document, split it in half, and then it’ll give you a summary of the first half and the summary of the second half. So things like that. And that’s probably how I will use it. I haven’t started yet. But how I’ll use it.

 

Help me understand state legislation, understand some regulations.

 

Meredith: 

 

Well, yeah, when you’ve got a sift through a bill that’s 400 pages long. And you’re like, but there are 50 states currently in session. This isn’t helpful.

 

Scott: 

 

Why did they do it this way? Yeah, I’ve gotten. So I go all the way to the bottom. I go all the way to the end of documents.

 

Because if it’s, if, especially if it’s a budget, all the tax stuff is at the end of a budget. If they’re spending money, all the tax stuff at the end. So I always go there, oh, that’s funny.

 

Scott: 

 

And then go back in.

 

Scott: 

 

Then you go back in, you think, okay, what did I miss? I ain’t going through this 400 pages.

 

Meredith: 

 

And so it, it kind of came up.

 

And I know you’ve had other conversations about it and we’re going to ask about it just, you know, because the answer is going to change by the time this is released.

 

Scott: 

 

But. Right.

 

Meredith: 

 

So tariff is the biggest, hottest, latest word. It is outside AI kind of. What’s, what’s Avalara kind of doing to manage what’s going to come in and then come out and then be temporarily held.

 

How are you guys treating tariffs over?

 

Scott: 

 

Because I could see customers adding it as a code, right?

 

Scott: 

 

Oh, absolutely. Yep.

 

Scott: 

 

And they’re not. Yeah, they’re not separately stated item. Yeah. So like shipping and handling. But it’s terrify.

 

Scott: 

 

Yeah.

 

Scott: 

 

Mandatory fee. Yeah, yeah.

 

Scott: 

 

So it.

 

So like I said, we, we have, we’ve been in tariff business for a long time and so we have this group of customers that, that we help manage the tariffs and we’ve got an automated tool that looks at the product and knows what to do with the tariff. Normal days it functions very smoothly because normal days there is a lot of change in that space because these are, these are big.

 

That’s a big government change. Tariffs aren’t dynamic historically. Last couple weeks have been very dynamic. But then. Yes. So, you know, they’re.

 

To the extent that the tariff is passed on to an ultimate consumer, passed on in a taxable transaction, it is subject to the sales tax, whether it’s built into the price of the product or separately stated. We never had a, a product code for tariffs, so.

 

Scott: 

 

Okay, I was wondering if you’ve had one or not.

 

Scott: 

 

And so there were. And it’s, it’s, you know, I don’t know if you’ve worked with us was we create product codes. We’re very methodical.

 

We just don’t create a product code.

 

Scott: 

 

Yep.

 

Scott: 

 

So we know we have to know what all 50 states are doing before we’ll create a product code. Yep.

 

Scott: 

 

Okay.

 

Scott: 

 

But you can Create a custom code very simply. And today our advice is to folks is it’s almost certainly subject to sales tax.

 

And you, you, you shouldn’t use a freight or anything like that because that, that doesn’t necessarily. That can vary by.

 

Meredith: 

 

Because it’s not handling.

 

Scott: 

 

It’s not handling, it’s not shipping and it’s not freight because, and those can vary by state. Whereas a. This, because there is no, there is no exemption in any state’s law for tariffs. So it’s not like freight.

 

In some states freights exempt, some state handlings, some state freights taxable handlings exempt. That doesn’t, that’s not the case with, with tariffs.

 

So what we’re telling them is you need to figure out some sort don’t use the product code because that’s, that might get you an answer that you don’t, you know, you don’t have product, you know, you don’t have two things in an invoice. One, one, I sold a product for a thousand dollars and then it’s all the same product for $5. You don’t want that.

 

Scott: 

 

Yeah.

 

Scott: 

 

So you tell them to do a custom code and create a. Their own tariff custom code.

 

Scott: 

 

Okay, interesting.

 

Scott: 

 

It’s frustrating for our customers, but it’s.

 

Scott: 

 

Frustrating for you because you can’t give a good answer.

 

Scott: 

 

Like I said, we have a tariff Tuesday webinar and it’s every Tuesday. So we’ve done seven of them.

 

We’ve done seven weeks of tariff Tuesdays and we’ve had one Tuesday where we didn’t wake up that Tuesday and have a change that we needed and go in, had to go in and change the slides one week after this weekend.

 

Scott: 

 

Easter baskets eggs. I mean, who knows?

 

Scott: 

 

Last week it was. No, no, it was just the iPhones.

 

Scott: 

 

And all the iPhones, all that stuff got exempted.

 

Scott: 

 

All the electric. So. And to do tariffs. Right.

 

Sales tax is easy honestly compared to the harmonized system code process because states go in and look at the underlying material that goes into a product. And so if it’s 75% aluminum, it’ll have one duty versus 45% aluminum. So you have to be able to go in there, you have to look at that.

 

And each of them requires a separate or different. Not separate, but a different HS code. And when the, this round of tariff started, it was pretty generic.

 

We’re going to post 10 minimum tariff on everything. Okay, well that’s easy. That doesn’t require a lot of effort on our part or our clients part.

 

Scott: 

 

Right.

 

Scott: 

 

But when they came back this last week. And they exempted all the electronic parts.

 

Scott: 

 

Right.

 

Scott: 

 

The exceptions of the problem that we, There was hundreds of HS codes that had to be used, had to be amended, had to be changed in our system to account for that. That one, that one, one sentence change.

 

Scott: 

 

Thanks a lot. Government. Stop doing that to us. Makes the pies very difficult.

 

Scott: 

 

It’s very difficult. And it, I mean it’s, it goes to, it goes to the argument that I made at the beginning. Governments don’t collect taxes.

 

Scott: 

 

And they should be nicer to the taxpayer.

 

Scott: 

 

They should accept the fact that somebody else is doing the work for them.

 

Scott: 

 

That’s right. And be nicer to them because they’re funding their buildings and their payroll and their salaries.

 

Scott: 

 

You know, we don’t impose tariffs on countries. Oh no, we impose tariffs on people. People who import things from countries.

 

Scott: 

 

That’s right. Yes.

 

Scott: 

 

There’s no governments involved in this at all.

 

Scott: 

 

Well, and I almost feel like sales tax, like everyone’s like, well, it’s a pass through. I’m like, no, it’s not necessarily. And then I, even with income tax, people be like, well, I get a credit.

 

Not necessarily because some states don’t have an income tax. Some states have a higher rate. You only get a rate, a credit for the rate. So I don’t think people really understood that.

 

So that felt like over my career a lot of generalities got said and I’m like, it’s the specifics that matter.

 

Scott: 

 

Yeah, it’s definitely the specifics that matter. And in, in the international trade, it is very, very specific.

 

Scott: 

 

Yeah, yeah. And it’s written in Chinese or you know, some other language. One thing I say about America, at least it’s all written in English.

 

You may not understand the words, but that’ll.

 

Meredith: 

 

That only matters though, if you speak English.

 

Scott: 

 

Yeah.

 

Meredith: 

 

Like if you don’t speak Chinese. So like.

 

Scott: 

 

Oh, yeah, yeah.

 

Meredith: 

 

You know, that’s. But Scott, as we wrap up and I.

 

Is there anything that you want to share, share or thoughts or things that you’re looking out for, you know, that you think maybe some of our listeners would be interested in?

 

Scott: 

 

So I, from a policy perspective, I spent a lot of time looking for retail delivery fees. There was a lot of talk at the beginning of this year. There’s.

 

Scott: 

 

Oh, there were like 10 states.

 

Scott: 

 

Yeah, there’s. But I don’t. Maybe, maybe one will do it. And I’m not even sure that one will do it now. So that part is, is good news.

 

Scott: 

 

So they’re finding it to be trouble.

 

Scott: 

 

Because it is, you know, if, if, if in theory you craft a retail delivery fee that was simple to administer, in theory, no one has yet. So neither state that has one has done one. And none of the ones that I looked at so far this year were what I were even they were.

 

And they were all different. So all 10 that were introduced this year were all different from each other and different from Colorado and Minnesota.

 

So we, if they, if they Pass, we’d have 12 different versions of the same stupid thing.

 

Scott: 

 

Oh yeah, agreed.

 

Scott: 

 

So those, I think, you know, everybody needs to be on the lookout for those. They, they’re, they’re. I don’t see anybody trying to make them simpler. I don’t work there.

 

As we move away from an income tax based tax structure in many places there’s going to be more and more pressure put on other types of taxes.

 

And the only rational one that they’re left with is a sales tax, which means that they have to change, they have to have conversations about what’s taxable, what isn’t taxable, what does it mean, broaden the base. And they’re, you’re, what is the definition? What is the definition of this? Exactly right. Because you expose brand new people to old concepts.

 

Scott: 

 

Old.

 

Scott: 

 

All of us, not all of them. That they have to learn from the beginning.

 

And if their legislature didn’t write exactly the same law as some other state did, there’s a reason why it’s not the same and we have to presume there was an intent behind the difference. So we have to treat it differently than the everybody else does because that was clearly different. I don’t, I just, that’s, I think.

 

Scott: 

 

In Europe it’s interesting. You know, I did a river cruise and you Europe a couple years ago and I. Everything’s like 17%, everything I bought. 17%? 17%.

 

That’s a lot of tax on every little purchase I made. So I thought why do they accept that? But they do. It’s just so common and they have really good line item detail.

 

Like all the counties are listed and, or whatever their jurisdictional boundaries are. And I thought why don’t we have stuff like that, like our rates don’t always show like what we collected.

 

And I just, we have a really wonky system but we, we charge so little tax if you think about it, because we have so many exemptions. So that’s what makes it so difficult. I’m just wondering, is that just more harmonized? Like everybody just pays it and then some of it gets back.

 

Scott: 

 

So I think they are more harmonized and it’s for the most part the value added taxes are country based. So you don’t have this. And so certainly in the European Union that’s clearly harmonized.

 

I mean they’ve all got together and they’ve all decided what makes it complicated and tried to figure out one way of doing it. We don’t have that. I mean the streamline sales tax is closest we’ve ever had enough states.

 

Scott: 

 

Yeah, no, 24 states. The only state of significant size is New Jersey. Everybody else that’s any big state, they don’t play ball. I really thought 25 years ago.

 

So I was five years into practicing, I’m like, oh, I chose the wrong profession. That’s not true.

 

Scott: 

 

No, you chose the right one. This is a great business to be in.

 

Scott: 

 

I mean it’s fascinating if you like.

 

Meredith: 

 

Change.

 

Scott: 

 

But if you like helping if you are.

 

Scott: 

 

Yeah.

 

Meredith: 

 

If you’re a continuous learner, this is, this is where it’s at.

 

Scott: 

 

And I think if you like complicated issues, you know, there’s this. We took some exam before I went to law school and I can’t remember, but I aced this one section. I think it’s called Logical Games.

 

Like laws are logical that how they apply may not be logical based on business unit, but they are logically applied. So I think I just like that you’re like, I know what the intent is, I just don’t know how to apply it to these facts.

 

That’s what makes it kind of fun.

 

Scott: 

 

It is.

 

Scott: 

 

You know, and then you can come up with a process and then you can automate it and then you can do the things and now you can go back and do your business. That’s what people should do.

 

And that’s why Avalara coming into the market and disrupting has been such a godsend to the greater community because we didn’t have that kind of momentum with the other vendors.

 

Scott: 

 

Yeah.

 

Scott: 

 

So it’s good.

 

Scott: 

 

It’s changed a lot of things. Thank you. Scott McFarland thanks you for that. Because there’s no question about it. The right people at the right place at the right time.

 

Scott: 

 

Right. Crazy.

 

Scott: 

 

And that changed everything.

 

Scott: 

 

It did. No. And you are so known. I mean, this client that reaches out to me from foreign country, an Asian country, knows you.

 

Scott: 

 

Oh my goodness, that’s cool.

 

Scott: 

 

I’m like, that’s crazy. I mean, nobody can even say vertex. They call it vortex. I mean, it’s kind of funny. You know, Avalara has such great brand recognition.

 

So it’s nice to kind of. I remember when you guys were advertising on NPR and stuff. I’m like. I’m like, it’s finally time that people paid attention to people like us.

 

Scott: 

 

Yep.

 

Scott: 

 

You know, we’re not the squeaky wheel and the little pain of the rear. We’re important parts of business transactions. And million dollars of sales is $80,000 of potential tax. You should be protecting yourself from that.

 

Scott: 

 

Plus or plus interest, plus three years, plus.

 

Scott: 

 

Oh, yeah. So I think people just misapprehend the risk.

 

Scott: 

 

Yeah, I agree.

 

Scott: 

 

Yeah. All right, well, that’s it. Right.

 

Meredith: 

 

Well, Scott, thank you so much for the work that you’re doing at Avalara for keeping them up to date so our clients aren’t in trouble. We really appreciate the work that you’re doing and your time joining us again on the Saltivation podcast.

 

Scott: 

 

Thank you very much.

 

Scott: 

 

Keep on. Keep on fighting the good fight.

 

Scott: 

 

I’m going to work on it until they get tired of me. I’m going to be here.

 

Scott: 

 

Yeah. That’s awesome.

 

Meredith: 

 

Okay, well, this is another episode of Saltivation. Till next time.

 

This podcast is for educational purposes only and is not intended, nor should it be, relied upon as legal tax, accounting or investment advice. You should consult with a competent professional to discuss specifics of your situation and the applicability of the information presented.

 

 

The post Policy, Platforms, and Progress in Sales Tax Automation first appeared on TaxOps.

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15081
Sales Tax Realities with Avalara’s Scott Peterson https://taxops.com/sales-tax-realities-with-avalaras-scott-peterson/ Fri, 15 Aug 2025 00:58:31 +0000 https://taxops.com/?p=15073 In this episode of the SALTovation podcast, we dive into the complex world of sales tax compliance and explore how technology is playing a vital role in helping businesses stay ahead. We welcome back Scott Peterson from Avalara, who brings deep insight into the ever-changing landscape of state tax policy and the challenges companies face in keeping up.

Scott shares how Avalara works closely with both businesses and government agencies to simplify the process of managing tax obligations, from handling large volumes of returns to adapting to shifting regulations.

The post Sales Tax Realities with Avalara’s Scott Peterson first appeared on TaxOps.

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Hosts & Guests

Meredith Smith, Partner, State and Local Tax

Stacey Roberts,  Partner, State and Local Tax

Scott Peterson from Avalara

What You Will Discover:

In this episode of the SALTovation podcast, we dive into the complex world of sales tax compliance and explore how technology is playing a vital role in helping businesses stay ahead. We welcome back Scott Peterson from Avalara, who brings deep insight into the ever-changing landscape of state tax policy and the challenges companies face in keeping up.

Scott shares how Avalara works closely with both businesses and government agencies to simplify the process of managing tax obligations, from handling large volumes of returns to adapting to shifting regulations.

Topics Discussed in this Episode:

      • Key challenges in sales tax compliance for businesses
      • The role of state communication in tax policy updates
      • How technology streamlines multi-jurisdiction compliance
      • Avalara’s collaboration with governments to improve compliance

Chapters:

  • 00:00 – Intro

    01:40 – Navigating Tax Policy Changes

    10:47 – Understanding Tax Compliance and Responsibilities

    15:34 – Navigating Tax Regulations in a Digital Age

    24:00 – Navigating Tax Compliance in a Digital Age

Relevant Links:

Subscribe on your favorite podcast app here.

Follow us on LinkedIn and YouTube.

Talk to a Tax Advocate Today!

Transcript

Meredith: 

 

Welcome to SALTovation.

 

The SALTovation show is a podcast series featuring the leading voices in SALT where we talk about the issues and strategies to help you make sense of state and local tax. In this episode, we welcome Scott Peterson from Avalara back to the Saltivation Show.

 

In part one of our conversation, we explore the real world challenges of sales tax compliance. From navigating state policy changes to managing thousands of tax returns.

 

Scott shares how Avalara partners with governments and businesses to simplify the complex world of tax.

 

Whether you’re a tax professional, a business owner, or just curious about how sales tax really works behind the scenes, this episode offers a compelling look at the intersection of technology policy and compliance. Well, Scott, thank you so much for joining us again on the SALTovation podcast. It’s great to have you here.

 

Scott: 

 

Thank you. Appreciate it. It’s, it’s nice to be back with you guys. You all run a great firm and it’s important to help.

 

Meredith: 

 

So for those that didn’t join us the first time, Scott’s background is available on our first episode in the very, very beginning of our archives, he was one of our first guests. So we are just going to jump right into it this time.

 

So Scott, what are some of the key Polish policy issues that you are currently following and working on over at Avalara?

 

Scott: 

 

Thank you. First and foremost, we’re, you know, trying to keep. It’s not really a policy issue.

 

It’s, you know, we’ve gotten so big that it’s critical for us to understand the administrative changes that happen around the country.

 

Judy: 

 

Right.

 

Scott: 

 

And so our, my job, first and foremost is to be in contact with these states, getting them, convincing them that a, we are a great test case. You’re going to change something, ask us to help you test that because we can throw thousands and thousands of examples at you.

 

Whatever it is, we can throw thousands at it. Second, don’t make a change and not tell us.

 

Judy: 

 

Right.

 

Scott: 

 

Don’t, for heaven’s sakes, change your bank account and not tell us. Don’t change the style of your form, your sales tax form or your lodging tax form without telling us.

 

Don’t do like one little town in Colorado did this spring, this late, one monument. Yes. And decide that on the Tuesday you’re going to stop collecting your tax. Okay.

 

But you know how many returns that messes up throughout the rest of the year. So that’s my first thing. It’s not a policy thing perspective, but it’s more of an administrative thing.

 

Those are the things that create havoc normally, mostly because they’re surprises. Rarely do we get a policy thing that comes out of nowhere. Correct.

 

Judy: 

 

Yep. There’s ample ramp.

 

Scott: 

 

This year. I wouldn’t say this came out of nowhere this year, but we kind of all got overwhelmed on January 1st of this year.

 

I mean, we had Illinois going from whatever funky thing they had for sourcing.

 

Judy: 

 

Even in the playing field. Yeah, yeah, even in the playing field.

 

Scott: 

 

You know, we. We had 6,000 customers that had to switch.

 

Judy: 

 

Oh, I believe it. And then you got to change the account. It’s not a matter of just changing the tax.

 

It’s a matter of freaking figure out how to give it to the government.

 

Scott: 

 

That’s right.

 

Judy: 

 

That’s like an hour, hour and a half tasks depending on.

 

Scott: 

 

So we had. That we had. On top of that, we had all the changes that Chicago did in their tax rates. Those all affect our customers.

 

Then we had Louisiana raising the state tax rate and starting to tax digital goods and requiring every parish plus parish e file plus remote seller commission, plus the state changing their tax return.

 

Judy: 

 

Oh my.

 

Scott: 

 

Yeah. January one.

 

Judy: 

 

That comprehensive. That’s. Yeah.

 

Scott: 

 

And these were all policy things. So this, this would be something that I would, that I would have follow. And they’re, I mean, they’re policy things.

 

Not because, you know, I want people to do things. I don’t care what they tax. We don’t care what they tax. Exempt, tax.

 

Judy: 

 

Whatever you want, just tell us. Yeah, we can make it in a matrix.

 

Scott: 

 

Exactly. Tell us what it is, tell us what it starts, and give us as much notice as you can. So that’s, you know, this, this is. I mean, Eloi.

 

We have an amazing working relationship with the state of Illinois, the Department of Revenue there. They like us. And we have regular check ins with them. And it is so beneficial for them and for us.

 

They have made changes into their processing system simply because the things that they wanted to do that they never could get up the priority list on their IT calendar until they brought us in and we said to them, well, you know, that’s this, this is 9,000 customers we’re talking about. And so if this doesn’t change, you’ve got 9,000 things you have to do every month.

 

And if you make this one change, you just eliminated 9,000 different things that you have to do every month.

 

Meredith: 

 

That’s fantastic.

 

Scott: 

 

And it’s the same thing when they went to even the playing field, I mean, we had 7,000 customers that had to change.

 

Judy: 

 

Right. Well, just imagine there’s millions of vendors still.

 

Scott: 

 

Yeah.

 

Judy: 

 

Millions of companies are out of compliance in Illinois. We Struggle.

 

Scott: 

 

Oh, it’s horrible. And I mean, we f. We still fight him. What we did was we said, okay, here’s the deal. You got. How many you going to change?

 

They said, we’re going to change, like 32,000. And we said, well, we’re 7,000. Those 32,000. We should talk.

 

Judy: 

 

Yeah.

 

Scott: 

 

And so we. We actually. We sat down and we. They told us the parameters. We looked through our system, found the people we thought met those parameters.

 

We compared notes so that when we changed people on January 1, it was because the state of Illinois told us, that person needs to change. That person needs to change. Don’t change that person.

 

Judy: 

 

Wow.

 

Scott: 

 

So now. So now the one. And our customers, I think we had. So we gave all. Gave all of our customers notice, and we told them what we were going to do.

 

And we said, if this isn’t what you want, tell us. We had seven out of 7,000.

 

Judy: 

 

Well, that is amazing because you’re exactly right. Like, when we go in, we have to. Depending on what our relationship with our client is, we don’t know how they activated their account.

 

So we have to go into the account, see how they’re set up as a vendor, see what jurisdictions are available to them because of the setup. And then we might have to make that manual change in the Illinois system or other state systems and then go back in the software.

 

And, you know, there’s a mismatch sometimes between the Nexus configurations and your guide system that people don’t understand. And the reporting. Yeah, that was great.

 

Scott: 

 

They showed it was.

 

Judy: 

 

You could do that.

 

Scott: 

 

Unbelievable.

 

Judy: 

 

If you had to go into 7,000 accounts. Oh, my gosh. Right. An hour. An account.

 

Scott: 

 

No, no. Yeah. So thankfully, we were able to automate that process. So we set up a little script that ran on at.

 

Effectively ran at midnight on December 31st and switched everybody one second after midnight on January 1st.

 

Judy: 

 

That is power. That’s amazing.

 

Scott: 

 

So that kind of.

 

Judy: 

 

That’s exciting.

 

Scott: 

 

It is exciting. And, you know, that’s.

 

Honestly, that’s why it’s fun to come to work, because things are actually starting to go the way they should go, the way they would go. If we were to start. Know what we know now, start over, design it from scratch. We’d have it work this way.

 

Judy: 

 

Yeah, but you can’t know that totally because every client’s unique and all the things. So, I mean, you kind of learn through volume and trial and error, and then you develop and grow and then you get synergies.

 

But you also have a platform where you can use that numbers to make an impact. Because states don’t care about the onesie twosies. That’s the thing we struggle with the most.

 

And of course every company cares about themselves a lot. But the states like take a ticket man, you’re like one of 32,000. You’re just not that important to us.

 

We only have so much bandwidth so that you can show that kind of volume that gets their attention. Like you should listen to us. We actually might be able to help you here.

 

Scott: 

 

Yeah, that’s powerful. We had an issue in New York a few years ago.

 

The state CIO decided that every quarter, everybody that had an account with the state of New York, whether it’s with the Department of Health, the Department of Revenue, whatever, everybody had update their password every quarter. Perfect.

 

Meredith: 

 

And it had to be like 16 characters and certain something somethings.

 

Scott: 

 

And it was perfectly rational thing to request. I mean I’m sure you guys have to update your password every quarter. I have to update my password every quarter. Perfectly rational thing.

 

The Department of Revenue got no, no more notice than anybody else did. And so all of a sudden we could not, none of us, we couldn’t get into any of our customers accounts, right. And the result it had in.

 

We learned a valuable lesson. You start on the first day of the month and not the first day of the filing period. And so we had to switch. I’ll go to a long story.

 

But the result was we mailed in paper returns. Oh I bet thousands, I bet of paper turns. The lady from New York called me, she said we’ve got these three boxes. Are you sending more?

 

Because it freaked him out. Because they all had to be worked manually and they didn’t have the staff, they had to call in temporary workers. So they worked.

 

Judy: 

 

Did they argue? Did they say, well we’ll go ahead and give you all that information and you could upload the returns.

 

Scott: 

 

I mean at this point changed everything.

 

Judy: 

 

Smartest way to do it.

 

Scott: 

 

We, they, they, we spent. It took us, it took us I think three months to get it all set up and running.

 

But we have completely automated the way returns are filed now in New York. And they’re different than, than completely different than it was before.

 

And now if we send them a paper return, it’s because, you know, we, we, we’ve got a customer that we, that we’re pretty sure is attack a New York taxpayer. But we have not clues. We just send them a paper return and say right, well help us sort this out. We don’t know who that person is.

 

We know they collected New York tax. That’s all we know.

 

Judy: 

 

Yep. Here you go. Yeah, that’s funny. That’s powerful. That’s really exciting.

 

Scott: 

 

It is exciting. And it’s. You know, I tell departments of revenue, and not so much that, but their politicians.

 

I tell them all the time, you build systems for that person who owns one store in one town in one state, and you ignore the fact that that person doesn’t want to be a taxpayer, their taxpayer. That’s the last thing they wanted to be was a taxpayer.

 

Judy: 

 

That’s right.

 

Scott: 

 

And if they look for some way of getting out of that, they choose that. And when they do, they choose us or they choose you. And you need to go.

 

Judy: 

 

We choose you to do the return, and you need.

 

Scott: 

 

You need to build a system that works for people who don’t want to do that work in the first place.

 

Judy: 

 

Yeah, totally.

 

Scott: 

 

Nobody volunteers to be a taxpayer.

 

Judy: 

 

No. So true. Yeah. And it’s incredible burden that we put on taxpayers in community.

 

And then Wayfair is big, fortunately, it’s made everybody more aware of compliance, and they’re getting compliant, but they don’t even think of the old ways. Oh, no ADD duties. So they’re like, we’re a marketplace or we’re this. I’m like, do you understand how your transactions throw through commerce?

 

Because you may be physically present, you may want to be physically present. You may not just be economically present. I just think that’s been a good thing from compliance.

 

But the understanding of the obligations is where we kind of come in and provide additional clarity. Yeah.

 

Scott: 

 

I mean, that’s why I have a partnership with. With y’. All is. Is so important for us because you’re. You. You can do things we can’t do.

 

Judy: 

 

Yeah.

 

Scott: 

 

And then things that. And you. You can be very specific, and we can’t be very specific. We got to be pretty. We have to be very general.

 

You have to fit our rules, or we, you know, we don’t. We’d love to have you, but if you don’t fit our rules, we can’t have you because we can’t do specific things.

 

Judy: 

 

Yeah. Yeah. You know, it’s funny that I was going to mention on the rule thing.

 

I mean, you know, I mean, this is my 30th year in business, so I’m like, okay. When that retail.

 

Retail delivery fee came out in Colorado, you know, it was passed as a transportation bill, and then Department of Revenue had to implement. It was out a year and three. Like a quarter. Like a quarter month. What? A year and a half. And I didn’t even know about it. And I was like, I’m out.

 

I can’t do this business anymore. I kind of consider myself to be paying attention.

 

And I didn’t know about this because department revenue didn’t want anybody to know because they didn’t know how to deal with it. So that whipsawed me. Like, how am I going to tell my clients to impose this?

 

Scott: 

 

Yeah. I had to follow my sword several times here at Avalara because that’s my job to know that stuff.

 

Judy: 

 

Right. But it wasn’t something you would have known. I was pretty upset. Like I know Josh Pens. Like we know the department revenue people well.

 

And they didn’t say anything because they didn’t want it. They didn’t know what they were going to do with it.

 

Scott: 

 

Well, I, and I’ve never asked him this, but my, my was. I saw that play out. I just presume that they were hoping the legislature would repeal it the next session and they didn’t. Oh.

 

When the legislature went home, they were stuck.

 

Judy: 

 

Okay.

 

Meredith: 

 

One, there were some talks as legislative session to get rid of it, but I think the fiscal note on it’s too big.

 

Scott: 

 

Oh yeah.

 

Judy: 

 

And at this point we’re in a trouble state. We are a little cash short apparently of this billion dollar shortfall in Colorado. So we ain’t giving nothing up now.

 

Scott: 

 

Yep. You know, the, Minnesota is the same. You know, they’ve got, we all, we all presumed that Minnesota would repeal it and they still might.

 

They’re, they’re, their legislature doesn’t really act until May.

 

Judy: 

 

Okay.

 

Scott: 

 

And then they throw all, they pass one bill in May and it has everything in it.

 

Judy: 

 

Oh, interesting.

 

Scott: 

 

And so it could end up there in the last minute and we wouldn’t have a clue until we wake up the next morning. But they, it’s the same deal. It’s just, it’s a lot of money.

 

Judy: 

 

In that which is really unfair to the people that are providing the revenue.

 

Scott: 

 

It’s like, hello, it’s, it goes.

 

You know, this particular fee is the exact example that I use when I talk to politicians about how the fact that they don’t collect taxes, they receive them.

 

Judy: 

 

Yes.

 

Scott: 

 

Departments of revenue don’t collect taxes.

 

Judy: 

 

Yeah.

 

Scott: 

 

I spent 10 years running the South Dakota sales tax. Never collected a penny. My job was to help people.

 

My job was to help the people outside the Department of Revenue, help the people who are the real tax collectors. And if you think about, in this, I think about this too much, I suppose.

 

But you know, there’s almost no tax that a state or local government collects on its own. No, the property. You know, the closest I can come is to license plates.

 

Judy: 

 

Yeah, license plates.

 

Scott: 

 

But even then, yeah. The county relies on the sheriff and the police to enforce it.

 

Judy: 

 

Oh, I see.

 

Scott: 

 

So to the extent that, you know, if you have. If you’re a very rural county and, you know, your, your police, you. You get your police coverage.

 

If you get it all from the neighboring county because they’re bigger, they may not ever come over. They may not ever see that the guys driving around your county haven’t. Haven’t renewed their licenses.

 

Judy: 

 

Yeah. You know, otherwise they have to check it.

 

Scott: 

 

Otherwise, all the taxes that get collected in the United States and probably throughout the world are either collected from a consumer, collected from the real taxpayer, you and I, the consumers, buy a retailer, or withheld from our income by our employers or paid on our behalf by our mortgage holder.

 

Judy: 

 

Yeah, yeah, yeah. It’s an interesting. I feel like, I feel like a lot of people get the term collect and, you know, incorrect.

 

Scott: 

 

They do.

 

Judy: 

 

You know, do I have to pay the tax? Like, no, you have to collect the tax collecting. Yeah, I think people don’t.

 

Scott: 

 

Exactly. Right. Oh, yeah, both, both. Both words are correct. They just. There’s a timing issue.

 

Judy: 

 

Yeah, right.

 

Meredith: 

 

You’re gonna write a check. It depends on whose money that’s right. Going to be backing that check.

 

Scott: 

 

No, don’t bring up. Oh, hey, Check. Don’t bring up checks.

 

Judy: 

 

Right.

 

Meredith: 

 

I was like, I am one of the few people that still write checks.

 

Judy: 

 

Because, okay, I just, I have to.

 

Meredith: 

 

Pay my son’s, you know, pre K tuition via check.

 

Judy: 

 

Oh, I just had someone do some and he took a check. I don’t even know how to write a check. Like, how do I write 500? And I’m like, I can’t. I haven’t written a check in so long.

 

I really couldn’t write it. It was like I had to look at other checks in my checkbook to see how it was written.

 

Scott: 

 

We write thousands of them a month.

 

Judy: 

 

Right.

 

Scott: 

 

For all the local lodging taxes around the United States. Really an unbelievable number of local governments in the United States expect. Do you to send them a check?

 

Judy: 

 

What a waste.

 

Meredith: 

 

Well, but that’s even like, we have tax.

 

There’s a couple of states and Covid was great for this, you know, because, like, in the voluntary disclosure process, you would typically have to like, send your data and send along a check.

 

Now, a lot of the kind of that process has been, well, okay, give us the data, we’ll send you final bill for tax and Interest and then you can go online and pay it.

 

But there are still a few, you know, North Carolina is one and New Jersey is one where you are right in Pennsylvania, here are your physical checks mailed to the jurisdiction. And you know, some of our non US Taxpayers are like, well, I don’t have a checkbook, number one checkbook.

 

And, or there’s just a lot of organizations that don’t really have checks. You have to kind of like almost get the equivalent of like a cashier’s check in the modern day version.

 

It’s got to be issued from the bank to, then you need to mail it to here.

 

Scott: 

 

So. Wow.

 

Judy: 

 

Yeah.

 

Meredith: 

 

Checks are not, I mean, and it’s.

 

Scott: 

 

So, but they’re, they’re cumbersome. You have to have a third party. So there’s a cost to us to write a check to somebody and it goes along with the paper return.

 

There’s, there’s a local government out there somewhere in the United States that mails us their returns on purple paper. And if we don’t, if we don’t send them back that purple paper, they won’t accept it. I mean this is 30 years ago thinking, right?

 

Judy: 

 

You know, we have these issues, policy.

 

Scott: 

 

Perspective and slash administrative perspective.

 

That’s one of the things I, that I do is I’m, you know, I’m constantly compiling a list of things that we do or that we have to do that seem antiquated or are cumbersome or that you can’t automate.

 

We have, we have a, we don’t really have this much at the state level, but local government level, we have this a lot where they have, where they’re, they’re very up to date. They’ve got a wonderful little system that they run their lodging tax on, their meals and beverage tax on.

 

They’ve outsourced it to a third party who, you know, built a software and runs it. And these third parties aren’t accustomed to volume.

 

They’re not, they’re, they’re accustomed to one person of one vacation rental owner sending in their money. So the whole system is, it’s all electronic, it’s all automated, but it’s all built around one person doing one thing.

 

So we come in and we say, well we’re, you know, we represent, you know, the world’s largest marketplace of lodging and we’re going to file 3,000 lodging tax returns with you a month.

 

And, and we’re not going to use your paper, we’re not going to write you a check and, but we want to use an API that we, that, that hits your system and the first thing they do is they say, nope, that API looks like it’s coming from India or it’s coming from Australia. We’re not gonna, we, we, we automatically block all APIs that look like they come from the out outside the United States.

 

So that, which, that means that the only people that can actually file that return are the people we have in the United States.

 

Which means we have to look at all the returns that we’re going to file in a month and say, okay, you are going to do only logic tax returns in this state because. Or that right for the local governments to use this vendor because this vendor won’t accept the, the API calls from outside the United States.

 

Judy: 

 

It’s, that’s crazy.

 

Scott: 

 

And so this is, this, this is the new initiative for this year where we’re going to really do a full court press on local governments to get them to get on board to have an appreciation for, you know, volume.

 

Judy: 

 

There is a lack of it. I’m just saying, like that’s the suds thing we finally got in Colorado.

 

I mean, I remember when I got involved in that task force force 10 years ago, I think you spoke, it’s still going on, by the way. I mean these local mayors would come in.

 

Yeah, we don’t have a, we’re not having session because that costs like $10,000 for us to go sit in a room that the, that the state owns. I don’t understand why it’s that expensive, but whatever. Yeah, but these mayors would come in, they’re like, don’t touch my taxes.

 

And I’m like, we’re gonna give you more taxes. Do you not understand this? Because you’ve not simplified it so people don’t comply. Exactly right. They just don’t understand. They don’t understand.

 

I mean, I have a hearing on Monday with the city, that the company built something in the city, built it in the city. Never got a license, didn’t know they had to. So we have a hearing because there’s no statue. So it’s not bueno.

 

So that’s very common unfortunately in a lot of things that are not really very regulated, if you know what I mean. Like, okay, you have gas, you’re gassing, you know, you gotta get a license. You have a convenience store, you get it.

 

But if you’re a service provider, like even law firms, I had a ton of clients that were law firms that did not self cess sales tax on any of their technology. They didn’t know they had to do that.

 

Fixed assets, big law firms, they have tons of stuff they buy on the collective and nobody thought use tax because they don’t charge sales tax. They don’t know what that other reciprocal duty is.

 

Scott: 

 

Oh. So I need to get our API product sales team to go out there and start calling on law firms.

 

Judy: 

 

Well. And see, you know, CPA firms have to charge tax in like three states. I think it’s South Dakota, Connecticut. Not sure about West Virginia.

 

Scott: 

 

No.

 

Judy: 

 

Hawaii. Is it Hawaii? New Mexico and Hawaii in New Mexico and Hawaii. So it’s four states. We have to charge sales tax.

 

And I learned that when I was at a regional firm I Bailey and we had North Dakota offices and I got caught in the trails wins at the that where we didn’t charge tax properly. And it’s like oops.

 

And then obviously our clients didn’t understand that either when they would have different intercompany and different things they were selling. They didn’t realize those are taxable. Because South Dakota taxes so much that are in the service. I got a massage there and I got a tax. Right.

 

Scott: 

 

I’m like, you know, you know, if you think though about a what a legitimate tax on consumers would look like, you wouldn’t tax accountants.

 

Judy: 

 

Right.

 

Scott: 

 

But you detect you tax that massage therapist.

 

Judy: 

 

Why?

 

Scott: 

 

Because that there is. There is. That is a personal consumption. No, no business. No business is buying massage services.

 

Judy: 

 

Interesting. So that’s what you think would be.

 

Scott: 

 

Oh, absolutely. Haircuts. All those things that you and I as consumers buy that are strictly and completely personal.

 

There’s no possibility that there could ever be a business use that would be on the list. And that’s why South Dakota’s tax is the way it is.

 

Judy: 

 

That’s the thinking behind it. Yeah.

 

Scott: 

 

What they, what they’ve never figured out is how to write a real good exception for business consumption.

 

Judy: 

 

Yeah.

 

Scott: 

 

And it’s.

 

You know, I don’t know if you follow the MTC’s work on digital goods, but a lot of that that they’ve been working on the last couple of years is how do you write that?

 

A language that gives states a good definition the ability to tax digital goods and digital services and exclude those that are being purchased by a business.

 

Judy: 

 

Correct. Well, there’s a huge issue with sourcing on that. We have clients that are software company that buy a bunch of software to add to their software.

 

So those purchases should be for resale and then the ultimate consumer. And then they don’t invoice it. Right. The invoice shared service center that you Know, gives it to all the, all the locations.

 

So they’re paying tax incorrectly if they’re in a state that taxes digital goods or software. So there’s a lot of arbitration and sourcing. That’s a huge issue in the software space. So. Yeah. And I, I kind of got my start.

 

I read all the sales tax laws because I did a taxability analysis for an on prem. Digital. Not even digital. Downloaded or added on your disk. That’s what they did. And then they pivoted to SaaS. I’m like, what SaaS? Right.

 

And I had to learn how the technology worked and how they’re going to deploy. But it has affected invoicing. Yeah.

 

Scott: 

 

Interesting. Unfortunately, there’s still a lot of misunderstanding of what SAS is. And actually, I think. I don’t. I’m not sure it’s a great description.

 

I mean, software as a service, what’s that mean? Does it mean. Does it really only mean that you pay monthly? And I think a lot of people think that’s all it is. You pay monthly.

 

The fact that it gets delivered to you monthly, give it delivered to you electronically or remotely. Or remotely accessed. You know, those aren’t inherent in the phrase software as a service.

 

Judy: 

 

No, it’s really interesting area as it’s pivoted and it’s a recurring revenue. It’s like toilet paper. It gets used up and then you need to keep using it. I mean, it is a great business model.

 

Scott: 

 

Yes, it is.

 

Judy: 

 

Really? Yeah. Because that’s your best business model as a consumer. Consumer Crocs is my client, and I’m like, how are they going to make more money?

 

I’m going to only bear so many. Buy so many pairs of Croc shoes. Right.

 

But then they sold the little things that you put on your shoes, and then they kind of had to come up with different styles. So you could go with the same customer and sell them five pairs of shoes and a bunch of little things on your kit. But. Right.

 

I mean, I’m not going to buy three pairs of green shoes.

 

Scott: 

 

No. But if I find a pair of shoes that I like, I buy two pair.

 

Judy: 

 

Would you like in two different colors?

 

Scott: 

 

Yep.

 

Judy: 

 

Yeah. Yeah. But I mean, I just thought that’s not your best market. Right. You want toilet paper.

 

Scott: 

 

Yes.

 

Judy: 

 

You get up constantly. You have to replace it. That’s an annuity contract. Just like software.

 

Scott: 

 

Yeah.

 

Judy: 

 

Anyway. All right. We’ve only gotten to, like, one question. I don’t know. There’s more.

 

Meredith: 

 

Well, in: 

 

Scott: 

 

No, it’ll happen again.

 

Judy: 

 

We’re all gonna get measles now.

 

Scott: 

 

We’re all gonna get.

 

Meredith: 

 

And so, sky, you had kind of discuss a little bit of this when you were talking through kind of the Illinois component and the amount of returns that you all file and tax and, you know, taxpayers, you represent. What types of metrics does Avalara track from taxpayers across America? And like, do you have any other examples beyond the Illinois?

 

And then what do you all do kind of with that information to build insights and to. To shift and pivot? And it sounds like you. You have the ability to take that to State. States. You know, a lot of.

 

I would say, you know, a lot of people are really worried about what people do with data.

 

And it’s not as if you’re collect, you know, hoarding information, but you have an idea of how many Illinois taxpayers you have to support a greater good. So what does Avalara kind of do with the information that it does get, and what kind of information do you get?

 

Scott: 

 

So we get nothing, really more than what you would get in a normal retail sale. So we get a product code that presumably comes with a description. We have a description once in a while, not always, but we have product code.

 

We have, you know, the retail selling price, the things that go on the invoice. We basically get the invoice. And with the product codes, we don’t get the, you know, brown shoes.

 

We get a product code that somebody has said that’s brown shoes fits within this product code. And then we get the delivery address.

 

Judy: 

 

Okay.

 

Scott: 

 

And we. But we honestly, we don’t really do much with them. I mean, we get this data. We’re. We’re.

 

Because we’re, you know, a worldwide company, the privacy laws outside the United States are much, much more strict.

 

Judy: 

 

I was just. So I just did a sleep story with that on. On calm. It was the whole Privacy Act.

 

Scott: 

 

Yep. Yeah. So we.

 

Judy: 

 

I fall back asleep.

 

Scott: 

 

So we’re exceptionally careful about what we keep, what we collect and what we keep, and we honestly do very little with. We store it, and we only store it as long as it’s necessary, as long as we think a reasonable state would expect someone to keep it.

 

Judy: 

 

Okay. But then you compile it and you say, I know we have 7,000 taxpayers.

 

Scott: 

 

Well, so that you can use that to advocate. That’s a different kind of data. I mean, so the stuff we get from our customers, we’re very careful about. And we don’t. We don’t keep.

 

We don’t use it for anything. And we don’t keep it any longer than, you know, what a state would require us to keep it.

 

Judy: 

 

Okay.

 

Scott: 

 

What we know about our customers is a little bit different. I mean, we know obviously we know where they collect sales tax. Yeah. Actually, no, that’s even more. We know where they make sales.

 

Judy: 

 

Yeah, that’s true. Because they may not choose to collect. They may not collect or they might have nexus.

 

Scott: 

 

That’s right.

 

Judy: 

 

Yeah.

 

Scott: 

 

And so we know where, we know where their one address is. We know where one address is for them.

 

Judy: 

 

Yeah.

 

Scott: 

 

We know what kind of shopping cart or accounting system that they use.

 

Judy: 

 

Yep.

 

Scott: 

 

Because we have to build a connector to that.

 

Judy: 

 

Yep.

 

Scott: 

 

We have a, over a period of time, we have a really good feel for what they sell because we get the product codes that they ship to run through the system and we know where they’re making, we know what’s jurisdictions are making sales into. You know, we don’t care, we don’t care about a.

 

Well, we have no reason to save an address once we’ve determined that that address is tied to Denver, Colorado.

 

Judy: 

 

Okay.

 

Scott: 

 

Because all we, all, we need that, we need that for that one simple moment in time where it gives us the, the, the, the Denver, Colorado sales tax rate. Because at that point in time, we know we’re going to build a Denver, Colorado sales tax return.

 

Judy: 

 

Okay.

 

Scott: 

 

In the state of Colorado sales tax return. Otherwise we don’t need the address at all. It just takes up space. But we know, we know where they make, we know jurisdictions they make sales in.

 

We know whether it collect tax or they don’t collect tax.

 

Sometimes we, we presume that they know what they’re doing and that when they’re not collecting, when they, when they’re selling something we know is clearly taxable and they’re not collecting tax.

 

We know, we, we presume they know what they’re doing, that they, they have made a conscious decision because that’s one of the things we won’t change on our customers behalf. We won’t go in there and tell them, you got to turn your tax on right now because you’re, you’re in, you’re in trouble. We won’t do that. That’s.

 

We, we count on you, Judy, to do that.

 

Judy: 

 

This also be the job of. Yeah, that’s the job of the taxpayer. 100%.

 

Scott: 

 

That’s where the partnership comes in. We know how many returns we will file in the state.

 

Judy: 

 

That’s super important. That’s a big advocacy thing. I mean, that’s a wonderful thing. You’re using.

 

Scott: 

 

And we know what tax? Well, obviously we. We have lodging tax customers and they collect sales tax. In some states. Some states it’s lodging tax. So we know. We know where.

 

Where a state or local government has a lodging tax versus the sales tax. Because there’s a number of states that tax hotel rooms. But they don’t. They don’t. It’s not a lodging tax.

 

Whereas, you know, the local government that the state capital is in has logic tax. So we know that we have to be able to distinguish that. But that’s not really nothing about our customers. That’s more about the tax structure.

 

Correct, Right.

 

Judy: 

 

I am just surprised. When you said Illinois, they only had 30,000 taxpayers that swished on that or impacted.

 

Scott: 

 

Yes, that.

 

Judy: 

 

So that. What does that mean? The rest of them were in state taxpayers. That’s what I want to know. So there’s not very many.

 

Scott: 

 

No, they had three types. There’s three types of cat. There’s the. In state. Yeah. Everything occurs inside the state. Those people all origin sourcing. They have the.

 

Out of state completely. No in state at all. Those were all okay. And that was a big group of people. So those people didn’t change.

 

They had that group of people that were located outside the state but had some sort of physical presence in the state. And that was the group that was collecting the state use tax. And that was the group that they wanted to change.

 

Judy: 

 

Because even in Colorado, when I heard how many registrants they had, I’m like, that’s not very many.

 

Scott: 

 

Yeah, no, it’s.

 

Judy: 

 

I mean, I just don’t think there’s a lot of compliance in America. I get called, I get little calls from different investors when you guys are public.

 

And they now they call me about Vertex because I think they’re the only other one that’s public in the space. They’re like, so do you think that the business is done? There’s no more growth? I’m like, no, we haven’t even tapped 10% of the market.

 

There’s so many businesses that are just flying under the radar, hoping they don’t get caught, don’t know if they’ll succeed, so they don’t want to go ahead and comply. Like, it’s a constant push, pull. Or you’ve got some older businesses that are very manual. You know, they’re not ready to automate.

 

You have a lot of shifting happening. There’s still a lot of ramp time to go with as far as. And then there’s new businesses is coming up every day.

 

Scott: 

 

All the Time. Yeah, it’s. I’m surprised how many, how many of our customers go out of business. It’s really. It’s a lot and it’s.

 

But you know, you think about it, you. You. You drive around town and you, you’ll turn a cor. You’ll turn left and you’ll think, well, where did that store go that was right there?

 

You know, now it’s all boarded up or it’s. It’s dark. And you know, retailing’s hard bit. Retailing is really hard work.

 

You’ve got to have deep pockets in remarkable timing or no sense whatsoever to go into retailing.

 

Judy: 

 

Well, because even Amazon, like, they. I think they make all their money on aws. The actual Amazon doesn’t like super profitable and it’s just super manual the returns, all that stuff.

 

Just so much organizational management. And then you have low margins. Yeah, but I. My client was Blockbuster at Deloitte. Oh. And then my client was Netflix.

 

Scott: 

 

All right.

 

Judy: 

 

So I was like one of the first subscribers with Netflix when they had discs. And then Meredith. Well, she taxed. What did you tax? She researched the taxability. Was it streaming? Mirror.

 

Meredith: 

 

Downloaded movies?

 

Judy: 

 

Downloaded movies. Peace. Streaming dish networks 100 years ago.

 

Meredith: 

 

A different. No, a different. A different.

 

Judy: 

 

But.

 

Meredith: 

 

Yeah, that was. But there was nothing akin to that. So we had to kind of come out.

 

We were looking at like the downloaded software’s rules and making, you know, kind of parallels between what a downloaded movie is versus downloaded software.

 

Scott: 

 

Oh, yeah.

 

Meredith: 

 

And there wasn’t a lot out there.

 

Judy: 

 

Because Digital guy, there was no statue.

 

Meredith: 

 

You know what you were doing?

 

Scott: 

 

No statues.

 

Judy: 

 

Digital.

 

Scott: 

 

No guidance.

 

Judy: 

 

No.

 

Scott: 

 

Yeah, that’s right.

 

Judy: 

 

thing. I mean, sales tax from: 

 

Scott: 

 

I had Kevin Milligan, who’s a senior person in the Pennsylvania Department of Revenue.

 

Judy: 

 

Okay.

 

Scott: 

 

Gave me a sales tax token from Pennsylvania. I gotta find that.

 

Judy: 

 

Oh, my God, I would love that somewhere.

 

Scott: 

 

I need to find it because it’s. It’s too important. Too important to lose. And I.

 

Judy: 

 

Right.

 

Scott: 

 

I could easily lose it. But yes, you’re right. In the early times, you got a token.

 

Judy: 

 

Yeah. It’s such old law. And now we have this new technology impacting. I just got a lead from client out of a foreign country.

 

They doing some kind of clothing. They did a million. And last year they did 15 million.

 

Scott: 

 

Oh, my God.

 

Judy: 

 

One million to 15. That’s insane.

 

Scott: 

 

That’s great. That’s a great product. What are they selling? We want to.

 

Judy: 

 

I don’t know. I actually went online to look at that today. Yeah, I think they’re using you, actually.

 

So they already kind of knew, and they’re in a foreign country. So I thought my issue was, take a step back. What are your entities? I need to understand that to make sure.

 

Because, you know, if there’s no treaty, I mean, there’s other issues that everybody’s like, there’s no barriers to entry. We’ll just sell to you. I’m like, you can’t do that without some tax consequences.

 

Scott: 

 

There’s one. One barrier of entrance, but it’s an easy one. You know, we can help you with that one.

 

Judy: 

 

That’s right. Yeah. Get your license. Get figured out.

 

Scott: 

 

Yes. Yes.

 

Meredith: 

 

This podcast is for educational purposes only and is not intended, nor should it be relied upon as legal tax, accounting, or investment advice. You should consult with a competent professional to discuss specifics of your situation and the applicability of the information presented.

The post Sales Tax Realities with Avalara’s Scott Peterson first appeared on TaxOps.

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Opportunities and Confusion in Illinois Tax https://taxops.com/opportunities-and-confusion-in-illinois-tax/ Fri, 25 Jul 2025 00:38:56 +0000 https://taxops.com/?p=15062 In this episode, we continue our conversation with Dave Kupiec, CPA, JD, and Natalie Martin, JD, of Kupiec & Martin, LLC, for a deep dive into Illinois tax law. We break down the often-overlooked Illinois franchise tax—a complex and frequently misunderstood area of state taxation. We explore how this tax impacts businesses, particularly during audits in Chicago and Cook County, and highlight the hidden risks that can catch taxpayers off guard.

The post Opportunities and Confusion in Illinois Tax first appeared on TaxOps.

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Hosts & Guests

Meredith Smith, Partner, State and Local Tax

Stacey Roberts,  Partner, State and Local Tax

Dave Kupiec, CPA, JD & Natalie Martin, JD, of Kupiec & Martin, LLC

What You Will Discover:

In this episode, we continue our conversation with Dave Kupiec, CPA, JD, and Natalie Martin, JD, of Kupiec & Martin, LLC, for a deep dive into Illinois tax law. We break down the often-overlooked Illinois franchise tax—a complex and frequently misunderstood area of state taxation. We explore how this tax impacts businesses, particularly during audits in Chicago and Cook County, and highlight the hidden risks that can catch taxpayers off guard.

You’ll gain key insights into potential liabilities and learn proactive strategies to stay ahead of compliance issues. The conversation also underscores the importance of strong collaboration between legal and tax teams to navigate the shifting terrain of Illinois tax law.

Topics Discussed in this Episode:

      • Franchise tax in Illinois is easy to overlook: Many businesses don’t fully understand it, which can lead to problems.
      • Audits in Chicago and Cook County are high risk: These areas are more likely to trigger issues if your filings aren’t solid.
      • Legal and tax teams need to work together: Teamwork helps catch mistakes and stay compliant.
      • Plan ahead to avoid trouble: A proactive approach can save time, money, and stress later.

Chapters:

  • 00:00 – Intro

    00:29 – Understanding the Franchise Tax: Key Insights

    13:30 – Registration and Liability in Business Transactions

    21:23 – Chicago’s Taxation Challenges

    31:05 – Navigating State Tax Regulations

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Transcript

Meredith: 

 

Welcome to SALTovation.

 

The SALTovation show is a podcast series featuring the leading voices in SALT where we talk about the issues and strategies to help you make sense of state and local tax. Welcome back to Saltivation. We’re continuing our conversation with Dave Kupiak and Natalie Martin. Diving deeper into Illinois tax complexities.

 

Today we’ll tackle the elusive franchise tax, its hidden pitfalls, and what taxpayers need to know about navigating audits in Chicago and Cook County. From surprise liabilities to proactive tax strategies.

 

Natalie: 

 

Let’s dive in.

 

Meredith: 

 

nchise tax, maybe Senate Bill: 

 

Natalie: 

 

Sure. So the franchise tax is a very kind of esoteric tax in Illinois.

 

It’s based on your paid in capital and it has an allocation factor which is unique and not like your Illinois sales factor. So if you think that it really leverages off the income tax, it does not. It’s a for the ability to transact business in Illinois.

 

It is administered by the Illinois Secretary of State, not the Department of Revenue. They are completely separate entities. It has been repealed, brought back from the well, it’s been, it’s been scheduled to be repealed.

 

The repeal has been repealed. So it still exists. Long and short. I don’t think it will ever die. Truly. The main crux of the franchise tax is to remain in good standing in Illinois.

 

This often comes up when you are having a merger, having, having a bond issuance, doing some stock issues and some bank or some entity said, can I have your Illinois good standing certificate? And you say what? And you say, oh, franchise tax, that’s the main kind of club that they have over this.

 

Dave: 

 

And licensing, too.

 

Natalie: 

 

Licensing and licensing. If you want to have a state contract, they’re going to look for your good standing certificate. That often happens as well.

 

As I said, it’s administered by the Secretary of State. So they currently have a $10,000 exemption. So about, I think about 90% of the entities in Illinois now are not.

 

They have to file the return, but they avail themselves of the exemption and owe $75. Interestingly enough, LLCs, it’s a flat rate. You’re not subject to all the things that corps are subject to.

 

So it really, you know, skews towards LLC in Illinois if you have a choice of entity.

 

So now that we have 90% of the small entities, the LLC, things like that, exempt from it, you’re really focused on large corporations that don’t necessarily have a vote in Illinois for the politics of it. And you know, it still brings in a couple hundred million dollars. So it’s not a. Something that they can get rid of easily.

 

And there’s a little bit of a power struggle because the secretary of state does administer it. It’s not just another tax administered by the Department of Revenue.

 

Dave: 

 

There’s less than 20 people in the department that handles over a hundred thousand corporations. So for those 20 people are generating a couple hundred million dollars of revenue. It’s politically, they don’t want to give it up. They really don’t.

 

Natalie: 

 

Yeah, right. Currently, the interest is the, one of the most onerous parts of this. It’s 2% per month. 2%, 2%. 2% added up, put it all together.

 

We oftentimes see bills that the interest is two and three times the tax.

 

s,: 

 

we have ones that go back to: 

 

You know, they often, they just, their position is it’s statutory interest. We can’t, we have to. That’s just how we have to compute it.

 

So this would change it, but it would only change it going forward in our minds, at least it’s something. You know, half of something is better than zero of something. Would we like it to go back? Sure. But as written, it goes forward. The interests change.

 

Yeah.

 

Meredith: 

 

We have a lot of cities in Colorado from a home world perspective that do one percent per month or one and a half percent per month. So like in the city and county of Denver, if you’re doing like a three year VDA, right. You’re looking at 36% interest on just a sales tax.

 

Maybe you’ve got a use tax that goes back seven years and it’s a Friday afternoon and I don’t feel like thinking hard to figure out to get seven times 12. Correct.

 

Meredith: 

 

Right.

 

Meredith: 

 

Like that’s a lot. That’s a big interest number.

 

Natalie: 

 

Right, right. And oftentimes what happens in these mergers is that they’re kind of compilation of paid in capital.

 

So you have your Paid in capital and then you merged someone in with their paid in capital. So unbeknownst to you, you have all of this outstanding liability. You know, and let’s be realistic.

 

The franchise tax doesn’t often reside in the tax department. Sometimes it resides in the legal department. The legal department doesn’t understand the nuances of what the base is.

 

They don’t what’s paid in capital. They oftentimes we see they take stock times par is $100. You know, that’s, that’s the information that they know.

 

They don’t know that on a federal return you have $3 billion sitting in additional paid in capital. That that’s what the Secretary of State considers it to be. So it’s often a hot potato because it doesn’t reside in a place in companies.

 

It’s often or it should reside in multiple places and it’s like not me. And it just resides nowhere.

 

Meredith: 

 

Then is Illinois capped like Delaware is, or is it just like apic?

 

Natalie: 

 

There is a cap on the annual, but there is not a cap on your additional. So when people talk about the $2 million cap, it’s a $2 million cap on your annual tax.

 

‘ve had the transactions from: 

 

But unbeknownst to you, you have $5 billion that you didn’t add correctly. They’re going to go back and there’s no limit on that $5 billion on that.

 

It’s the Form: 

 

Dave: 

 

Yeah.

 

Meredith: 

 

Well, that makes, you know, Delaware is what, 250. 250,000 look like, you know, sweet. I’ll pay that.

 

Meredith: 

 

We’re just getting a potatoes.

 

Natalie: 

 

Yeah.

 

Meredith: 

 

A ton of common stock.

 

Natalie: 

 

Just like so like, like I was alluding to earlier, we talk about the Department of Revenue. We also have to talk about this if you’re.

 

And a lot of times sometimes the registration is done by someone in legal that says, oh yeah, we want to transact in business in Illinois.

 

Meredith: 

 

Sure.

 

Natalie: 

 

Check. Right. Unbeknownst to what the impact of it is.

 

Meredith: 

 

Right, right. Because they don’t understand what goes into any kind of computation.

 

Natalie: 

 

Exactly.

 

Meredith: 

 

On a state basis. Right, right. Because I mean, a lot of other states. Right. Are just like, hey, give us your 50 bucks per year or Whatever, Right.

 

And you know, you go, but there are the Illinois, the Delawares that, you know, some of these other states that know you have some financial information that you have to provide and there could be some additional tax involved.

 

Natalie: 

 

Exactly. And from a legal perspective, one of the abilities is the ability to use the court system, meaning you become the plaintiff.

 

If you’re not registered, then there is an argument that you are not able to avail yourselves of the court. So legal departments oftentimes will register everywhere, right. They say, we might, I might sneeze in Illinois someday.

 

I want to just be registered just in case. Right. And they don’t understand the impact. And then they get it. And then they say, hey tax, can you give me these numbers to apportion this?

 

And it’s like, holy cow, what is this? And then they wonder the minute that you file, they’re like, where have you been all my life? Right. And they will, you know, well, and.

 

Meredith: 

 

Then if you want to withdraw, good luck.

 

Natalie: 

 

Good luck. You gotta get caught up. It’s a very hard thing to say. I’m no longer transacting business in Illinois. Right.

 

Meredith: 

 

Well, and then if you haven’t been paying correctly.

 

Natalie: 

 

Yes.

 

Meredith: 

 

And you want to withdraw, you have to get caught up and you know.

 

Natalie: 

 

Get yourself in good standing. Right. And like I said, there’s a lot of these stock times, par value on my base is 100.

 

There’s a, there’s a check mark on the form that says I’m just gonna elect to pay on everything to make it easy. Then I don’t have to fill out those numbers, I don’t have to apportion it.

 

And if you do that, it is a world of hurt to try to go back then and say, whoops, I shouldn’t have done that. So oftentimes we’ll see a hundred dollars, check the box, go on my merry way.

 

Someone wants to merge and they say, let me see your franchise tax return. And it becomes part of the due diligence of a merger that you have been way under reporting for years.

 

Dave: 

 

And what’s really unfortunate is sometimes you have these self created problems where people will say, you know what, we have all these shell corporations or empty non doing business corporations, let’s merge them together, clean them up. We’ve seen a situation where someone took a $100 filer that had zero factor in Illinois and put it with another entity that had 100% factor.

 

And by putting the two together, they created a $2 million liability. And all they were supposed to do was get rid of these Entities that were paying $75 a year.

 

Unfortunately, when we got involved, they had already dissolved the other company. If they hadn’t dissolved the company, we could have done it. And what did the person at the Secretary of State say, Natalie?

 

Natalie: 

 

Yeah, they said, oh, that’s interesting. I’m saying interesting. I think they said, funny. I didn’t find it funny. If you would have done it the other way, it would have still been $75.

 

Dave: 

 

Yeah. So $2 million.

 

Can you imagine the person at the company who had to go and tell the CEO and CFO we have to pay $2 million because we merged this the wrong way?

 

Natalie: 

 

Nope.

 

Meredith: 

 

I would have quit. I would have quit first, found a new job.

 

Natalie: 

 

Entities. Talk to your legal group.

 

If you’re in the tax department, talk to your legal group and say, hey, on this entity, can you just give me an idea of where we are and where we’re registered for your purposes? Because I want to pair it up with where I’m at. Do you what returns?

 

You know, we often tell our clients, you know, having a point person in other departments is really important, that you can just bounce something off and say, hey, tax person, you’re not so scary. Let’s go to lunch. And then I know now when I have a tax question, I have someone or, hey, legal person, I don’t ever want to get in litigation. But.

 

But if I have a question about this, it’s really imperative to talk amongst yourselves and share information. And it oftentimes prevents these things. Or if you get on the front end, we’re buying someone. How is that structure going to happen?

 

Because we’ve seen it where we get involved and we say, okay, you’ve got it structured this way. I just want you to know it’s going to cost $500,000 a bill on my franchise tax. If you guys need the structure, you just need to bake in this cost.

 

Because the last thing that a lot of our clients want are surprises if they’re doing a major transaction that is important from the business operations perspective. I’m not going to. I’m not going to hold it up for franchise tax. I just want to include the cost so that they know. Right.

 

Because as tax people, you don’t want to be the one that comes in and says, whoops.

 

Dave: 

 

Right? Yeah.

 

And if you start a new job or in a position where you have just got there right after the merger, you want to make sure you look at the franchise tax. Because like Natalie’s alluding to, there might be some reserve set aside for These tax issues that won’t hit your budget.

 

So if you could get the franchise tax issue addressed with the reserve from the merger, all the better. And then you can claim responsibility going forward.

 

Meredith: 

 

Man, a lot of cautionary tales here.

 

Meredith: 

 

Right?

 

Natalie: 

 

Afternoon. Afternoon. Sorry. But right.

 

Meredith: 

 

If you wanted, let’s say you didn’t really, you know, under the, under the definitions of what it is with the Secretary of State transact business in Illinois.

 

But if, let’s say you wanted to take something to court for whatever reason, could you then just go register with the Secretary of state and then kind of file within the court system? Or do you have.

 

Is there like a kind of a, a waiting period from, like the date of registration to, you know, when you could kind of utilize the court system?

 

Natalie: 

 

Yeah, there’s just a authority to transact business. It’s just something you go to them with and you say you fill out a lot of information. There is a question on there.

 

When did you start transacting business in Illinois? So that’s often a very kind of squishy answer from our perspective. But you could.

 

been in theory doing it since: 

 

And that establishes what’s called your measurement date, which is also kind of a weird concept. Your filing date is based on when you first for that authority to transact business. So I’ll send.

 

You could have a measurement date of 731 and then your return is due 60 days after that. So that’s then due 10 1. That’s why you. There’s no rhyme or reason to your reporting period.

 

So mirror that up then with your federal return and everything else. It makes it really complicated. And the Secretary of State doesn’t really understand the concept of.

 

I don’t know what my pick is as of July 31, because that’s not really a date in my world. Yeah. Reporting date. Right. So oftentimes we, we tell our clients, get as close as you can. Right.

 

I mean, if you don’t have a magic 7:31, you, you have a second quarter if your, your calendar year. Yeah, yeah. But.

 

But that, that’s kind of the nuance of how you get these strange reporting periods and how that complicates things as well because they don’t line up nicely with the income tax. Yeah.

 

Dave: 

 

And we’ve also helped a couple of corporations convert to LLCs if they have. To your point earlier about the cap, if you’re paying Over a million dollars a year consistently.

 

But you don’t have to be a C corp, you know, you’re not publicly traded or anything. Just convert to an llc. Then going forward, like Natalie said, you only have to pay the $200. You don’t have to worry about any of this anymore.

 

Meredith: 

 

Is that your legal status? So you could be an LLC from a corporate. From an incorporation standpoint, but with the irs, you could have checked the box.

 

Natalie: 

 

And still we’re talking about like a C corp that.

 

Dave: 

 

Yeah, yeah.

 

Meredith: 

 

Right. But let’s say you were.

 

Meredith: 

 

But like if you were an LLC and you wanted to.

 

Natalie: 

 

Right. Be.

 

Dave: 

 

If you checked. Yeah. If you’re treated as the C corp with your nlc, it doesn’t subject you to the.

 

Meredith: 

 

So any kind of election that you’ve made with the IRS doesn’t your.

 

Meredith: 

 

Yeah. The legal form of the entity as opposed to how it’s taxed. The irs state purpose.

 

Natalie: 

 

Yep.

 

Dave: 

 

Correct. Correct.

 

Meredith: 

 

But Stace, I stand by her statement. And I’m even further in saying, hey, Secretary of State, we can kind of help you calculate it, but we’re not going to advise you on that because.

 

Natalie: 

 

That’S more of a legal issue. And that’s, that’s why we get.

 

Meredith: 

 

Especially with Illinois, I’m gonna stand by that statement.

 

Natalie: 

 

Most of anyone in Illinois, the franchise tax oftentimes because people don’t really enjoy it. Not that you would enjoy tax all the time, but it’s a very esoteric tax. So. And it does. It really lends itself to a lot of legal issues embedded.

 

It’s really a legal filing in most cases. Yes. So we definitely work with accounting firms because they usually have the data. Right. But they don’t necessarily want to get involved.

 

And oftentimes too, there’s a legal group in the Secretary of State that is the only opportunity for any negotiation. And once you start talking to a lawyer there, you have to be a lawyer yourself or you’re representing the client.

 

So oftentimes this is more of a legal type filing than a traditional income sales tax return.

 

Meredith: 

 

Yeah. No, and I think, I mean those of us that are the due state tax. Right. I do think that, you know, we, we tend to get.

 

Our clients will be like, well, this is tax on it. So therefore here, tax person, you deal with it.

 

Natalie: 

 

Right.

 

Meredith: 

 

But I mean, but I think the kind of takeaway here is that this tax can be a gotcha.

 

Natalie: 

 

That a.

 

Meredith: 

 

Lot of taxpayers may fully appreciate that.

 

Natalie: 

 

Exactly.

 

Dave: 

 

We’ve had clients that were threatened to have to stop doing business in Illinois because their License was being held up because of this. We’ve had bond insurances that were held up. We’ve had lending.

 

Someone was actually going to lease a building in the city of Chicago and the landlord wouldn’t grant them the lease until they got the letter of good standing. So we kind of act as intermediary saying, you know, we’ve done enough of these that we’re working on it for our client.

 

You know, we could basically say that we know that they’ll get back in good standing. Just the best practice would be don’t give anything to the Secretary of State if you don’t know what they’re going to use it for.

 

Especially federal consolidated returns.

 

Natalie: 

 

I mean, on that point, they’ll ask for federal consolidated returns. They don’t necessarily understand the concept of a federal consolidated return. This tax the owner franchise taxes entity by entity.

 

So they don’t necessarily understand consolidation. Right. And our other takeaway from that is they don’t have the same non disclosure that the Department of Revenue do with regards to confidentiality.

 

A FOIA request to the Secretary of State may allow them to give out your federal return. So we often tell our clients, just don’t. They are not the Department of Revenue.

 

The confidentiality that you have with the IRS and Department of Revenue does not necessarily exist with them. They will put things into the legal group so that it becomes more privileged, but it’s not the same.

 

So if you ever get in and they routinely do this, give us your federal consolidated return. First off, it’s boxes. Right. This is not something I can just like send down to you, scan it and send it to you. It’s boxes of material.

 

And there’s a whole bunch of entities in there that you’re not privy to because I’m talking about A, not A, B, C, and what have you. So if you get one of those requests, take a pause and talk to someone before you do.

 

Dave: 

 

Yeah. Don’t give it to them.

 

Natalie: 

 

Yeah, yeah.

 

Meredith: 

 

Speaking to the third bucket of kind of jurisdictions talked about the state and we kind of Secretary of State is kind of the offshoot. But then, you know, we brought up Chicago and Cook County. So any. What’s going on in Chicago? Anything. Anything fun happening?

 

Natalie: 

 

What’s not going on in Chicago other.

 

Meredith: 

 

Than Cubs opening season?

 

Dave: 

 

Yeah.

 

Meredith: 

 

It’s opening day here for the Rockies. Yeah.

 

Natalie: 

 

It’s, you know.

 

Dave: 

 

Is that what you’re wearing your blue jacket, Natalie?

 

Natalie: 

 

I was just. Yes.

 

Dave: 

 

Yeah.

 

Meredith: 

 

Thinking the same thing.

 

Natalie: 

 

You’re supporting your cups.

 

Meredith: 

 

Yes.

 

Natalie: 

 

Right.

 

Meredith: 

 

I mean, my mom grew up south side, so that’s why maybe I’m wearing the gray.

 

Natalie: 

 

Okay, well, Dave and I. And I’m a Cubs fan and he’s a Sox fan, so it can’t happen.

 

Dave: 

 

It was very tough last year, right?

 

Meredith: 

 

Yeah. Yeah, it was not so good last year.

 

Meredith: 

 

It’s generally not easy to be a Chicago sports fan.

 

Natalie: 

 

Yeah.

 

Meredith: 

 

It doesn’t matter which team. Yeah.

 

Dave: 

 

It’s just. I don’t know why. It’s just. Yeah, we’re jealous to.

 

Natalie: 

 

It’s not easy to be a Chicago taxpayer either. So there you go.

 

Meredith: 

 

Let’s bring it all back.

 

Dave: 

 

Yeah.

 

Meredith: 

 

So what do we got going on in the city?

 

Dave: 

 

So in the city, they’re looking for a billion dollars. That’s their budget shortfall for this year. They did some borrowing, but it still didn’t get them there.

 

So they’re being a little more aggressive in their audits. And what’s amazing is a lot of the clients we talk to have been audited multiple times by the city over the last 10, 20 years.

 

And this most recent audit, the auditors are bringing up new things, so especially on the lease tax side. And it just. We feel bad for them because usually if you have an audit history, there’s some kind of understanding.

 

If you didn’t bring it up the last audit, you know, you’re going to be. And the old person, who. I shouldn’t say old. The prior person in charge of the city finance department was a very good prospective person.

 

He’s like, okay, if we missed something last time and you missed it, we’re going to do a perspective only. And everybody was happy with that because, you know, like, you. It gives you some education and allows it.

 

But now it seems like they’re going back, that person retired. And now they’re dealing with this on a. You know, we got you. And we’re seeing mostly on the lease tax side.

 

Natalie: 

 

Yeah. So a lot of Chicago has this, like, personal property lease transaction tax.

 

It’s a nice way of saying, like, cloud computing and anything you use on your laptop. Right. I mean, let’s not talk about a personal property lease transaction.

 

re. They were clarifying from: 

 

Illinois might give you the five prong or the mic, do this, and you’re on your way. Chicago is going to tax like your SAP, your Alexis, your Bloomberg, your. Any Type of service, any type of those computer services that you’re using.

 

10.25%, right. This is not like low numbers.

 

Dave: 

 

Yeah. And they just raised it to 11% this January. And there used to be a differential between data storage and used to be at a lower 5%. Not anymore.

 

It’s all 11%. So it’s really a very aggressive tax.

 

And when people, if you think about it, especially on the IT side, some of these contracts you’re signing are pretty large contracts.

 

And so when you get hit with 11% tax on something you didn’t know about, the one nice thing about the city is they say, we’ll collect it from either the supplier or the taxpayer. So if your supplier has been charging you, that’s a good thing. A lot of times the suppliers don’t charge it.

 

There was even a situation where a lot of suppliers entered into an agreement where they weren’t collecting it, but then on a going forward basis, they stopped collecting it. So a lot of the clients thought they were paying it and they’re not.

 

There’s also one nice thing about the city is they say, we’re going to apportion or allocate it. So they’re only going to collect it based on your usage in the city of Chicago.

 

So this is great during COVID because a lot of the employees weren’t in the city, so a lot of people were able to reduce their exposure here. But now that that’s over, you have to kind of do this on an annual basis, figure out how many of your employees are actually using this in Chicago.

 

And if they use it in Chicago more than they don’t, then that employee is counted as a Chicago user.

 

Natalie: 

 

And we see it a lot where the entity will say, I’m not going to necessarily only tax you on 25%. I’m going to either zero tax you and you have to assess your own use tax, or I’m going to 100% tax, like you mentioned earlier.

 

And then you’re going to provide the affidavit and I’m going to ask you to claim a refund from the city. So it really is messy. You know, it’s kind of what you prefer. If you can self assess and you set up a direct pay, that’s probably the easiest way.

 

But some companies don’t like that. They feel like, I don’t know if I’m going to trust you, but then they’ll say, I’m only going to assess you 100%.

 

And you’re like, well, wait a minute, it’s 25. So I’m now going to go through, give you my affidavit of apportionment. You have to claim the refund because you’re the payer, not me.

 

And it’s a whole issue. Yep.

 

Meredith: 

 

And you know, logistically speaking. Right.

 

A multiple points of use is great in theory, but in order to actually get that, to show up on an invoice and to like, implement the ability to do that is not easy.

 

Meredith: 

 

Right.

 

Meredith: 

 

Because we’ve had this conversation. Stacy might be thinking of the same client because we are actually doing a. They’re a SaaS company. A refund claim for.

 

It was actually an insurance company that was like, hey, I know I paid this, you know, ppl, the lease transaction tax years and years and years ago, but here’s my exemption certificate. Go back, get me, you know, my money back. It’s for like 10 grand.

 

So they’ve probably paid us more money to actually get the refund because now we’re going through like a mini audit for that return period. And it’s like, okay, well, I need to see all of your transactions. I need to see all of your exemption certificates.

 

I need to see all of this and all of this. And it’s just, it’s, it’s very cumbersome. And, you know, the contrary is too. If you’re going to take.

 

And we kind of talk with our clients about this from an NPU perspective. Okay.

 

If we’re, if you’re going to apportion things out of the city, what about the other clients you have that you probably need to be putting into the city from a usage perspective? So where do you want to go with that? Because this, the same client was like, hey, we only have like four users in New York.

 

Everyone else is, you know, Washington, Texas. It’s like, okay, cool, we’re licensed there too. But now I got, I got to charge you sales tax in Texas and Washington and all the other places.

 

So you’re not really getting the arbitrage you want.

 

Natalie: 

 

Yes, right.

 

Dave: 

 

And we had a client who, we jumped on this one a little later. They’re not located in Chicago, but they had customers in Chicago.

 

And this is, and I’ll just say this because you guys have probably seen it both on the lawyer side, the CPA side, the consultant side. People hire people who don’t know state tax.

 

And the first attorney they hired basically litigated that they were trying to apply the Hertz case when this client had customers in the city and had equipment in the city. And we’re like the Hertz case doesn’t apply.

 

And unfortunately, by the time we got involved, the city was really angry at them because they spent a lot of time in litigation over something that shouldn’t have been in litigation.

 

And so we kind of had to first calm the city down on behalf of our client and just kind of explain that, you know, we see this all the time, and that’s what we try to explain to people, is, you know, you don’t hire, you know, a general practitioner to do brain surgery. You need to have someone who’s familiar with the different areas just to get the best answers.

 

And a lot of times when we get involved on the second or third time, our clients are really frustrated that they’ve already paid so much fees to get nowhere.

 

And it kind of puts all of us at a disadvantage because we’re trying to help them, but they’re angry because they’ve already paid all this money and fees to get nowhere.

 

So we just strongly recommend whoever people use that they try and find someone who’s familiar with the issue that’s before them because it just makes it worse or even yet. We’ve seen so many situations where they give the wrong information to the jurisdiction. And now all of a sudden you were dealing with one issue.

 

Now you have three or four issues because this information is confusing everybody. So anything you could do to basically make it easier.

 

And one thing we that Chicago also, Chicago is a home rule unit, so they can basically create any tax they want in Illinois. You have to have above a certain number of people in it. They have an amusement tax as well.

 

And within the last couple years, they’ve gotten a lot of attention nationally because of their streaming and gaming electronic, you know, streaming audio services. But a lot of the other smaller villages and communities have started to impose these amusement tax.

 

And Natalie and I were asked by one client who received a notice from the city of Evanston who just enacted it.

 

And we basically, on behalf of the client, worked with the city of Evanston to make sure that their tax was constitutional, to fix it, because our client didn’t want to pay an unconstitutional tax and then have a claim tax.

 

Natalie: 

 

I know what I’m trying to get at, but this isn’t doing it correctly. Right?

 

And once again, like, I don’t want to go through protracted litigation for them to say, oh, I’m going to amend ordinance now 10 years later and go through all these court things because I have an obligation to charge my clients correctly. I don’t think this. I don’t think this currently enacted ordinance works, but I know how it could work or I know how it doesn’t work.

 

And you know, that’s the thing too, like cut and paste. They’ll say, oh, well, we took it from Chicago and we took this little piece or this little piece.

 

And then you have like large multi state organizations that have their own type of legislation that they want to see enacted. And they’ll be like, oh, well, I took a piece there and I took a piece here. So long and short.

 

Chicago Amusement Tax, too, is another kind of a little bit of a trap. Cook county, then they’re their own fiefdom as well. So they’ll say, I have parking issues. I have, you know, my own taxes in Cook County.

 

So, you know, we once had someone that was interested. They were a company from Italy and they were interested in coming over and they had picked Chicago. And we’re like, we love it, it’s our home.

 

But it’s incredibly difficult. You have a VAT over there, right? And that’s all you do. Right.

 

And then you come here and you’re like, wait a minute, I have the irs, I have the Department of Revenue, I have Cook County, I have the city and I have the Secretary of State. Like, can’t they just fill out one form and can’t they share it? You know, no such luck. So.

 

And under, you know, and that’s like a best practice also, like understand your footprint. Right? You think you’re only in Chicago or you think only someone visits there, or I don’t have nexus or what creates nexus anymore.

 

Just kind of segue into it like a larger discussion on state tax. You know, you really have to keep up to date with where you are now, where you’re availing yourself of.

 

You don’t even have to be there anymore, necessarily where your customers are. It’s just, it’s just much more complicated.

 

Dave: 

 

Yeah. And our frustration is when the city will issue, the state does this too, a nine figure assessment.

 

Now, I don’t care how big you are, a nine figure assessment is a big assessment. And we just had one from Chicago a couple years ago. It went from nine figures to a no change letter.

 

Can you imagine the CFO telling the CEO and the, you know, during your quarterly reports, we might owe $100 million, but we might not. And for it to go from $100 million to zero, it makes us look good.

 

But at the same time, you don’t want to be in that situation because it should have never been $100 million. So you’re having a lot of people are feeling that if they don’t give anything to the auditor the whole way. Well, no, they’re not going to.

 

They’re just going to issue these big assessments.

 

Natalie: 

 

And the last point on that, Illinois is notorious for responsible officers. So sometimes the responsible officers will get the million dollar assessment when they’re on their vacation and then you really get a call. How. What.

 

How does this me? Or you’ll leave a company and you’ll still be listed in Illinois as the responsible officer.

 

So lo and behold, something gets assessed and it comes to you. So, yep, check those our favorite officers are. And check, you know, if you’re leaving a company that you leave being an officer as well.

 

Dave: 

 

When we were in industry, there was a Chicago police officer who showed up on the ground floor and says, I’ve been instructed by the finance department to either collect all the unpaid parking tickets or come back with the officer of the company. It’s amazing how quickly.

 

Natalie: 

 

I’m sure.

 

Dave: 

 

Yeah, so it was very.

 

Natalie: 

 

Sometimes our tax is not personal, but when it gets to the personal level, that’s when it gets really important, right?

 

Meredith: 

 

Oh, absolutely, absolutely. Like, if you’re in the tax department of a company and you don’t want one of those corporate officers showing up at your doorstep saying, I got this.

 

Natalie: 

 

Right in the mail. What is this? Yeah, exactly. So as we wrap up, is there.

 

Meredith: 

 

Anything that you think our listeners should know or pay attention to or keep their ear to the ground on when it comes to Illinois?

 

Dave: 

 

Yeah, and I apologize.

 

e department will acknowledge: 

 

Because if you put the required substance now, it’s going to take a lot of time and you have to find business entities and stuff like that that goes in it. But if you do it right, they’ve accepted them under audit.

 

y some of the benefits of the: 

 

But hopefully there’s some pushback on that because it is. It’s good tax policy. We’re not worldwide. You know, we’re unitary, but we’re not worldwide.

 

So, you know, I think the: 

 

Natalie: 

 

And just from a big perspective, our Budget is due by the end of May. It currently so it’s our legislative session.

 

We’ve been told and it’s been talked that there isn’t going to be a lot of tax things going on this, this time we have a pretty, I wouldn’t say balanced budget, but with how they move things around, it can appear balanced. So we’re not looking for anything.

 

But Illinois oftentimes floats all of these thousands of bills and then you know, the 29th of May, it’s an omnibus bill that’s thousands of pages that oh my gosh has like tax provision in it. We’re not currently like really looking at anything. But that doesn’t mean it can’t happen. But that’s the time to be looking at is kind of the May.

 

They like to get out of out of Dodge by the end of May. Sometimes it goes if it goes over. They also need more votes so they need a super majority.

 

Although Illinois is run by mostly Democrats, so the governor is Democrat and Senate and the Houses. But it still just adds hads an added burden that they don’t like to get to. So just keep your keep listening. Things come out.

 

Like Dave said, Chicago has its own separate budget. They moved some things around and did some borrowing.

 

So it’s not immediate, but they are, they have a kind of a strategic outlook that they are under. So they’re going to be looking at things as well.

 

So just keep your ear out and you know, Department of Revenue is always coming up with kind of their new issues and what they’re looking at so.

 

Meredith: 

 

Can jump on the retail delivery fee bandwagon.

 

Natalie: 

 

You’re welcome. Right.

 

Dave: 

 

There you go. Yeah, that’s. Yeah. Yeah. I think the one area that they’re going to do they will look for for revenue is the amnesty program.

 

,: 

 

And that would probably be this year. So it usually like August, September, like.

 

Natalie: 

 

Something like that period or usually try to maybe do it after the filing season. So you know, kind of sales and income. Yeah, it’ll be not secretary of state, so not franchise tax. They have their own separate amnesty. They have.

 

Yeah, they’re due for one too, but we haven’t heard anything about it. So.

 

Meredith: 

 

Okay, excellent. Well, Dave, Natalie, thank you so much for your time and your expertise and.

 

Natalie: 

 

Maybe you like it or not, but.

 

Meredith: 

 

I’m sure your phone will ring for something. Maybe a bunch of franchise tax that our listeners are now like, this might.

 

Natalie: 

 

Be eye opening to a bunch of taxpayers out there. Oftentimes we like that. We just like to bring up things like we started it with. We’re not experts on everything at all times. Not every one of us is.

 

But just to give you like thoughts, it’s if you’re going through a transaction. Oh gosh, I think there might be something with that awful franchise tax just to get enough knowledge to like. Right. Think about things.

 

Dave: 

 

Yeah.

 

Meredith: 

 

Oh, absolutely.

 

Natalie: 

 

Awareness.

 

Meredith: 

 

Awareness. Awareness.

 

Natalie: 

 

Exactly. Well, great.

 

Dave: 

 

Thank you for having us. Yeah, it was a lot of fun. Thank you.

 

Natalie: 

 

Enjoyed it.

 

Meredith: 

 

Thank you so much. This is another episode of Saltivation. Till next time.

 

This podcast is for educational purposes only and is not intended, nor should it be relied upon as legal tax, accounting or investment advice. You should consult with a competent professional to discuss specifics of your situation and the applicability of the information presented.

 

 

The post Opportunities and Confusion in Illinois Tax first appeared on TaxOps.

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15062
Lessons from the Field on Tax Litigation and Compliance https://taxops.com/lessons-from-the-field-on-tax-litigation-and-compliance/ Fri, 11 Jul 2025 00:34:05 +0000 https://taxops.com/?p=15053 In this episode, we’re joined by Dave Kupiec, CPA, JD, and Natalie Martin, JD, of Kupiec & Martin, LLC, for a deep dive into Illinois tax law. Drawing on their extensive experience with the Illinois Department of Revenue and major corporations, they unpack the recent Pepsi case, offering insights into the state’s Tax Tribunal and appellate process.

We explore the importance of strong documentation, how administrative decisions can impact taxpayers, and key strategies for navigating Illinois’s complex tax landscape.

The post Lessons from the Field on Tax Litigation and Compliance first appeared on TaxOps.

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Hosts & Guests

Meredith Smith, Partner, State and Local Tax

Stacey Roberts,  Partner, State and Local Tax

Dave Kupiec, CPA, JD & Natalie Martin, JD, of Kupiec & Martin, LLC

What You Will Discover:

In this episode, we’re joined by Dave Kupiec, CPA, JD, and Natalie Martin, JD, of Kupiec & Martin, LLC, for a deep dive into Illinois tax law. Drawing on their extensive experience with the Illinois Department of Revenue and major corporations, they unpack the recent Pepsi case, offering insights into the state’s Tax Tribunal and appellate process.

We explore the importance of strong documentation, how administrative decisions can impact taxpayers, and key strategies for navigating Illinois’s complex tax landscape.

Topics Discussed in this Episode:

      • The Pepsi case shows how complex Illinois tax disputes can be.
      • Good documentation is essential for dealing with audits and legal decisions.
      • Illinois tax rules are always changing and can greatly affect businesses.
      • Knowing how Illinois tax law works helps with better planning and staying compliant.

Chapters:

  • 00:00 – Intro

    03:49 – Understanding the Illinois Tax Tribunal

    14:00 – Importance of Documentation in Tax Cases

    31:21 – The Evolution of Sales Tax Legislation in Illinois

    41:20 – Taxation and Remote Sellers: An Unusual Amnesty Proposal

     

Relevant Links:

Subscribe on your favorite podcast app here.

Follow us on LinkedIn and YouTube.

Talk to a Tax Advocate Today!

Transcript

Meredith: 

 

Welcome to SALTovation.

 

The SALTovation show is a podcast series featuring the leading voices in SALT where we talk about the issues and strategies to help you make sense of state and local tax. Welcome to Saltovation.

 

Today we’re diving into all things Illinois with special guests Dave Kupiak and Natalie Martin, who bring deep insights from their experience at the Illinois Department of Revenue, major corporations, and their own firm.

 

Kupiak and Martin join us as we unpack recent Illinois tax cases, explore the state’s complex court system, and discuss strategies every taxpayer should know. Let’s get started. All right, everyone, thank you for joining us on another Saltivation podcast.

 

Today we are with David Kupiak and Natalie Martin, and we are going to talk about kind of all things Illinois. So, Dave, Natalie, thank you so much for being with us today on the Saltivation podcast.

 

Dave: 

 

Thank you for having us.

 

Natalie: 

 

Thank you for having us.

 

Meredith: 

 

And so if you all can duke it out, but if you all want to just give us a background on who you are, kind of what you do, where you are and how you got there, that would be excellent for our listeners to get to know you before we dive in.

 

Dave: 

 

Great. I can go first. After law school, I went to work for the Illinois Department of Revenue in Springfield as an attorney.

 

And after working there for a few years, I went to work for Arthur, and that’s where we met Stacy.

 

started Kupiak and Martin in: 

 

Natalie: 

 

But very similar, very similar. After law school, I worked for the state of California. I was a criminal prosecutor.

 

So I’d like to say that I hope I never use that background with any of my tax cases, but it does exist. I then went to Arthur Anderson.

 

e had Kupiak and Martin since: 

 

I’ve been at the state. We’ve worked for an accounting firm, we’ve worked in house, and we’ve now worked at a law firm.

 

So we’ve kind of had all the perspectives so that we find that a little bit unique. And very helpful to most of our clients.

 

Dave: 

 

Yeah. And most of our clients are people we’ve worked with over the years in some of those areas.

 

It’s kind of funny, especially as you guys know in public accounting and in an industry, people kind of move all over the place. So I tell people, be nice to people because you never know when your path is going to cross again. And they do multiple times, such as them.

 

Natalie: 

 

Right. Don’t burn those bridges. Right. Maybe at a happy hour at a cross Conference in St. Louis. Who knows? Maybe. Yes.

 

Meredith: 

 

Well, I love that. And congratulations on your all’s kind of professional relationship and enduring and being partners for so long together. That’s amazing.

 

And you know something for those listeners who keep coming back, you know, we talk a lot about relationships on this podcast. And as state tax professionals, you can’t know everything everywhere.

 

And so that kind of your relationship, either between your clients or yourselves has just kind of continued on in the various components of where you’re at. Love that and glad that we can celebrate that with you. So thank you.

 

As we dive in, we kind of, we did a little bit of pre homework this episode and so we wanted to kind of talk through some things. There is kind of a recent court decision related to Pepsi. What is the issue in this case and what did the court decide?

 

And maybe even give us a little bit of background about how Illinois and their court system set up.

 

Dave: 

 

t example. It’s an income tax: 

 

that’s being litigated is the: 

 

But what’s interesting is the the first audit was directly appealed to the Illinois Tax Tribunal. And for those of you who aren’t familiar with the Tax Tribunal, it’s been around a little over 10 years, actually.

 

Natalie and I were involved when it was started through the Illinois Bar association and CPA societies.

 

There was the perception that Illinois wasn’t fair because Administrative Carrying Division was kind of under the umbrella of the Department of Revenue. And circuit court can sometimes be a little tedious and you have to a lot of times pay to play with the monies protest act.

 

So around 11 or 12 years ago, everybody got together and they formed the Tax Tribunal for matters that were over $15,000. So as long as you have at least $15,000 at issue. You could go before the Tax Tribunal. The good thing about it is it only costs $500, the filing fee.

 

It’s a somewhat formal procedure in that, you know, you do have, you know, a protest to file. The protest applications are online, and you can kind of see how everybody else has filed them. You do not have any privacy.

 

Your name has to be published.

 

You can redact some of the specific facts, but it gives you an option because you don’t have to pay going to the Tax Tribunal other than the $500 filing fee. And then if you lose at the Tax Tribunal, you could appeal to the Illinois Appellate Court and then the Illinois Supreme Court.

 

You also still have the circuit court system as an option after your audit, but in that situation, you have to make the payment to the money’s protest act before you go to the court. So sometimes people don’t want to do that, especially if it’s a larger dollar case.

 

I think, to quote someone who I’ll know from Costa, Mr. Paul Frankel, don’t pay, don’t pay, don’t pay. It’s harder to get the money back once you give it to the state.

 

So what’s nice about the Tax Tribunal, and Natalie and I have had success in it, is even if you don’t want 100% of the issues, when you’re negotiating, you’re giving them money. So it’s. You’re basically giving them something that. So you do still have a little bit of the power in that process.

 

Whereas if they have all the money, it’s kind of shifts the power advantage a little bit.

 

Natalie: 

 

I think also. Sorry, I was going to say, I think also just the Tax Tribunal, it only deals with tax issues.

 

And a lot of our problems at Circuit Court was that there wasn’t necessarily necessarily a real expert at tax. So you’re only dealing with judges that are dealing with tax matters.

 

So there is kind of also that ability to maybe perhaps get a better decision with a little more reasoning to go to the appellate court, if you so choose.

 

Dave: 

 

Yeah. And what we found out is beneficial in the Tax Tribunal is both judges are very experienced both in litigation and in the tax area.

 

And there is an underlying undertow both by the judges and the way this system is set up to resolve the cases. What you’ll see is I think you have less than 20 decisions over the last 10 years because a lot of the cases are either withdrawn or settled.

 

And it basically saves our clients money, too, because you don’t have to go through a lot of the extensive formal discoveries that are involved in circuit court court, there’s an informal process where if you want to pull the case out from the judge that’s hearing your case, you could have this one formal mediation with the other judge and the state to kind of look at where your case is at. And what we find extremely advantageous about it is the judges are very open as to where they’re deciding.

 

We were just in a recent case in which the judge told the department, I don’t see your case here. So when you have the judge say that in early on phase of the status hearings, I think that kind of gives you a little more power to resolve the case.

 

And at the same time, if he says it to us, we have to present more evidence to support our position.

 

Natalie: 

 

Yeah.

 

And that being said, too, I think the Pepsi case also shows that even within Illinois, if you’re going to circuit court, there’s a little bit of venue shopping. Some people prefer Cook county, which is Chicago, and some people go to Sangamon county, which is Springfield, the capital. So.

 

So the court system in Illinois is intricate and kind of interesting. So Pepsi kind of shows that.

 

into just a bit about what an: 

 

Meredith: 

 

I just want to get some clarity.

 

Natalie: 

 

Around kind of the. You know, it seems like there could be a fork in the road.

 

Meredith: 

 

Right.

 

Natalie: 

 

You could go circuit court or you could go tax tribunal, but not both.

 

Dave: 

 

Correct, Correct.

 

Natalie: 

 

Okay.

 

Meredith: 

 

And so because of the.

 

Natalie: 

 

The tax tribunal being in place and with some of these tax cases, it sounds like that would be the more potentially advantageous road to go. So that you are getting a. Judges that know tax rules are able to opine better and hear those cases better is kind of what I’m hearing from you guys.

 

Dave: 

 

Correct. Especially if you know that they’ve decided a specific issue in a specific way.

 

And as Natalie alluded to, now, if you know that they’ve decided an issue against another taxpayer, you probably want to do what Natalie just suggested, venue, shop and go to Springfield. And that’s actually what.

 

Natalie: 

 

Paying is the big thing, too. If you have a. If you have a notice of deficiency, that’s multiple millions of dollars, it makes it very easy to go to the tax tribunal for $500. Yeah.

 

Dave: 

 

And that’s kind of where we were with Pepsi. They basically had a multimillion dollar assessment.

 

For those of you who don’t know Illinois for income tax purposes, is a unitary state and you include everybody in the unitary group. But there is an exception for companies that have more than 80% of their property or payroll outside the United States.

 

So what Pepsi did here was they basically set up a specific entity. They put all their expatriates that were doing work under internal agreements overseas at different international offices.

 

And this one entity kind of was under Frito lay’s division. So they were basically excluding all the Frito Lay income and receipts from the Illinois unitary group, which created a nice state tax benefit.

 

Actually, based on the court documents, it brought Pepsi’s Illinois income tax down to zero. So you saw this huge shift and in doing so, it pretty much. I hate to say this, but you pretty much guarantee an audit.

 

When you go from paying millions of dollars to zero, the state’s going to kind of say, okay, what’s going on here? And that is kind of alluded to in the audit comments. They said they specifically looked during the audit as to what changed.

 

ake sure that entity made the: 

 

They didn’t have to pay the multiple millions of dollars.

 

But unfortunately for Pepsi in this case, the judge who heard this case really looked at this issue and said under the economic substance doctrine, had no substance, and basically said that these people were not reporting to anyone internationally. They were reporting to people internationally, but they weren’t reporting to anyone in this specific subsidiary. So there’s no control there.

 

If you looked at them as employees, they weren’t really employees of this entity because they weren’t hired by this entity.

 

They kind of discounted the intercompany employment agreements, saying that yes, they said they were going to do something, but they really had no control over them. And they basically said no. They out used their executors. They likened it to a sham.

 

And I think one of the quotes, the judge says, you can’t remove millions of dollars of tax with one strike of the pen. So in doing this, Pepsi says, okay, that initial tax tribunal decision was on summary judgment.

 

They then appealed the protests or not the penalties and interests.

 

And then I hate to say this, but the judge even basically under the next order, basically said, you know what, you have to have reasonable cause here. You guys should have known what you’re doing was wrong. You don’t have any third party support for this.

 

You didn’t have any CPA or law degrees providing anything. So they denied the penalty relief.

 

And that’s something that Natalie and I are seeing more and more, is that the auditors are really trying to get aggressive with penalties. Historically, Illinois has been pretty good about that. You can get the penalties waived during the audit by sometimes by the field auditors.

 

Now that I think cases like this are giving the department a little more strength in their positions and saying, you know what, we’re going to go after people for penalties and hopefully the pendulum will sweep back where they’re going to be a little more reasonable. But by having the judge say that we’re not going to abate the penalties, that didn’t help.

 

So then Pepsi says, okay, next audit’s up, we’re going to try something different. We’re going to go like Natalie alluded to, we’re going to go forum shop and we’re going to go to the circuit court and Sangamon County.

 

Well, unfortunately, the circuit court just issued an opinion a couple months ago saying, you know what we kind of agree with the tax Tribunal said nothing has really changed from the first audit. And so the circuit court decided against them. To my knowledge, they haven’t appealed that case yet to the appellate court.

 

And then the third audit, which is kind of upright, the last, what’s interesting, the circuit court was actually the most recent year, so there’s a circuit court opinion on that. There’s also a middle period too, which is still in the Tax Tribunal. So that’s kind of pending, and I think that’s up for status in June.

 

ribunal saying, you’re not an: 

 

Then you have a circuit court judge saying the same thing for the most recent years, which they can appeal. We haven’t heard anything yet. And then you still have those middle years.

 

What’s interesting about this is the whole underlying premise here is the judge in almost each one of these cases has basically looked for external documents or external support to say, what did this entity do that supports its economic presence? And during the initial tax tribunal arguments, one of the former VPs of the taxpayer basically testified, you know, what the substance was.

 

But the judge wanted more documentary support and said, you know, unless we could show documentary support to support this testimony, we’re not going to give it the Support it needs to get you to that 80, 20 test. So it kind of shows the importance of having the documents internal and external.

 

And both judges, the appellate court and the circuit court and tax tribunal kind of made reference to external documents.

 

So one thing, one common thing we’re seeing now not only in this case, but other cases, is if you’re taking a position that’s not clear, you might want to have something from either your CPA firm or an accounting firm or a lawyer law firm just to kind of support that position. Or a letter rolling, get a letter rolling from the state to kind of give you some support.

 

Because they’re kind of saying that they want more than a testimony.

 

Natalie: 

 

Yeah, and I think, I think documentation is probably a big issue that we’re seeing in Illinois.

 

There’s another case, the lowest case, which recently came out as well, and that really talks about documentation that you could have that you have some kind of a burden to update. And you also have a burden to review documentation that the Department of Revenue is providing you as well.

 

In the lowest case, that dealt with construction contractors, which we don’t need to get into in too much detail, but the overall promise was that there was a bulletin issued by the Department of Revenue explaining what is and is not a construction contractor in pretty specific terms.

 

There was perhaps a little wiggle room, but they had noticed that the issue was a gray area and they were trying to provide explanation and some examples and what have you. In the lowest case, really what happened was lows didn’t necessarily follow that and they didn’t also have. They had.

 

They had relied on a third party review before this document, this bulletin came out. So the judge didn’t particularly like that.

 

They didn’t then have a outside third party review that document to opine if they would have changed their opinion. So I think the lowest case has a lot of levels to it. One of them is like, be careful with all of us living in same as last year. Right.

 

And relying on what happened last year because circumstances change, rulings change, you really have to keep up on documentation.

 

And then secondly, even like Dave alluded to in the Pepsi case, keeping contemporaneous third party documentation about your positions is really important because it’s not necessarily what your opinion was. Maybe there’s a little bit of a burden now to go out and get someone to opine on what your position is.

 

So, you know, Dave and I are finding that a lot. The Department of Revenue now has some more penalties too, about recordkeeping requirements.

 

We haven’t necessarily seen them come into practice yet, but they have been talking, and I don’t want to say threatening, but it’s a club that they have because like Dave alluded to also penalties are just getting really onerous and they’re getting almost automatic now. So people are much more cognizant to them. So documentation is really important. Kind of a best practice, too, is when we talk about documentation.

 

Let’s face it, we all live in: 

 

So systems change, people leave, paper files are gosh knows where. So, you know, documentation is becoming more important.

 

And it’s somewhat harder now that we don’t have the big old files that we used to have where you had your tax returns and your work papers and your, you know, comments and all of that. So we’re really seeing documentation become more and more important.

 

And as part of that, just your record keeping requirements with regards to your documentation. I also found the Lowe’s case interesting.

 

Meredith: 

 

From, like, it was how the case.

 

Natalie: 

 

Even came about, right? How it was a competitive disadvantage, right, to another company.

 

And so it’s also kind of a little bit of a, hey, be careful out there for, you know, even big companies, right? Because if, if, if you’ve got smaller guys out there saying, hey, you guys aren’t doing this right, and we know it, right?

 

Let’s face it, that’s how that, that’s how that came about. I probably didn’t go to Lowe’s to save sales tax, right?

 

We always, we tell our clients, like, sales taxes, you want to get it right, because most of the time it’s not going to impact a transaction, but boys are going to impact you if you didn’t charge it. And five years later, you get audited and you have to pay it out of your pocket.

 

So let’s face it, I mean, Lowe’s probably was taking a position, but would I go to buy a dishwasher from Lowe’s? Because I knew that they weren’t going to charge me sales tax because they were concerned, considering themselves a construction contractor.

 

I probably not. So it was, you know, once again, sales tax. Just try to get it right because it’s unlike income tax.

 

You’re not going to probably go back and try to recoup sales tax from all of the people that you should have charged it. And in Illinois, we probably shouldn’t call it sales tax.

 

We should call it Retailers occupation tax, because it’s really born on you anyway, but you pass it through to your customer. So. Yeah. And I also think the interesting thing about Lois, too is Illinois is unique in the Ki Tam kind of Fair False Claims Act.

 

They allow it to be for tax. A lot of states don’t. So you’re going to see these cases where it becomes, did you charge me the correct sales tax? Did you overcharge me?

 

Did you undercharge me? And the competitive disadvantage and boy, the penalties with regards to that are a whole new level. Right.

 

So we also tell our clients it becomes important to get sales tax as right as you can and not overcharge because it opens up a whole other world of litigation that most tax folks are not used to or don’t want to delve into yet.

 

Meredith: 

 

Natalie, can you or Dave feel free to jump in, kind of talk through, through that keytam concept, because we’ve. I don’t one thing, I don’t think we’ve actually really talked about it much in on the podcast.

 

You know, it’s come up as just kind of identifiers of things to think about kind of for like, from a sales tax perspective.

 

But it does come up when, you know, we might talk to a new client or it’s like, well, can’t I just charge like 7% across the board board or something like that? And it’s, you know, some are going to be over, some are going to be under, but from my perspective, it’s a wash. But you can’t do that.

 

You can, you know, not all states are going to have kind of a key TAM concept, but it sounds like maybe Illinois does, and maybe it’s on as like an outlier, maybe a little aggressive or lives in a different part of statute or whatever. So can we maybe segue a little bit and just talk about the KTAM concept for a little bit?

 

Dave: 

 

Yeah.

 

Basically it’s Illinois laws on the sales tax side allow a third party to step in on behalf of the Department of Revenue and basically file a suit in court claiming that the right amount of tax wasn’t collected. And usually it’s a lot of these are when people charge tax or don’t charge tax on delivery.

 

And, you know, so you’ll have one of our clients was subject to one of these suits.

 

And I remember their first comment was, we don’t mind that we’re subject to the suit, but the fact that they bought the cheapest item on our website kind of really offends them because in order to get standing, you have to have purchased something. And one of the other cases, I think someone bought like a trampoline, Natalie. And one of the Walmart cases, and there’s a bunch of different things.

 

So some people will send out their administrative assistants or secretaries to the local mall or something, try to buy something online.

 

And if the tax isn’t calculated correctly, that gives them the basis to open the door to file a class action suit not only on behalf of their purchase, but to bring in all these purchases. And what makes this really bad is it’s a fine based on a per transaction basis. So you could really run up the numbers.

 

It’s not just the tax they’re going after. They’re going after these fines, which could be very excessive.

 

Natalie: 

 

And most cases end up large damages. There’s attorneys fees. So the play is not really the 10 cents, the they’re overcharging tax.

 

It’s really all the other associated fees that are able to come in. And by way of background, I mean, our Department of Revenue, Illinois does not like these. Right. They really want to be the arbiter of sales tax.

 

They don’t really want a third party plaintiff’s firm to come in and be talking about the sales tax and how it should or should not be, you know, done. So the department doesn’t even like this. Taxpayers don’t like this. So it’s kind of a unique thing. And as I said, they, they do allow it.

 

A lot of states will carve out tax because they will say there is a department that has specialized knowledge on this. I think a lot of states have these because perhaps the state attorney general doesn’t have the expertise in a particular area.

 

And there would be a plaintiff’s firm that would have more expertise. In Illinois, the Department of Revenue has the expertise, but it’s still allowed under our False Claims act for these third parties to come in.

 

Dave: 

 

Once again, just on the sales tax side, the income tax side, the statutory support isn’t there to allow it. And that was kind of going back to Natalie’s point is with sales tax, if you do it correctly, it shouldn’t cost you anything.

 

You could pass on the tax to your customer and everything.

 

But this is where it gets really tricky is if there’s a gray area kind of with a lot of two in the Lowe’s case is if you do or don’t tax it, and if you’re over taxing or under taxing, could be subject to one of these lawsuits. So it’s actually in some of these cases we’re seeing Settled. That’s what we’re going to talk about on the marketplace side.

 

It’s almost like you don’t want a decision against you that you don’t owe the tax that you might have charged because now you might be subject to this other lawsuit outside of the department. And it kind of creates a very uncertain position on some of these tax cases.

 

Natalie: 

 

Yeah. And then, let’s face it. Oh, go ahead.

 

Dave: 

 

I was just going to say, go ahead. I’ll come back.

 

Natalie: 

 

I was just going to say, let’s face it, we all like, do the best we can, but sales tax is so intricate and so hard and there’s, there’s going to be errors. That’s why there are error rates applied. Right. Because no one is perfectly perfect on every transaction and the laws are gray.

 

So it’s just a really tough place to be. You just, we just tell our clients to try to be as, as good as you can and get as close as you can, but no one’s 100 perfect.

 

Dave: 

 

Yeah.

 

When we were at Masada last year or the year before, the, the director was kind of complimenting her how nice it is for the, the gaming and industry because the taxes they received on those are real time taxes. So when someone places a bet or uses a machine, the state automatically gets the time of the tax instantly.

 

And he’s like, wouldn’t it be great if we could do sales tax like that instant? And everybody in the audience who was not a state employee just had this look of horror on his face. Can you imagine doing text real time.

 

Natalie: 

 

For sales tax 20 days after the close of the month? Right. Impossible. A lot of times real time would be, I mean, a lot of the times too.

 

I think the departments of revenue, they understand the law and they understand, understand what clients do, but they don’t understand the intricacies of what lives between the sale and the remittance and all of the difficulty and all of the systems and everything that happens in between and the millions and millions of transactions. Right.

 

No, I can’t pull this particular transaction up and call someone or I can’t, you know, the nuance is not that, oh, I can have some system look that up real time to determine the taxation. Right.

 

I mean, it’s that there are millions going through every day and then they’re all getting ferreted into a system and then they’re trying to get into your system, Department of Revenue, to give the tax to you correctly. So it’s, it’s a real disconnect in reality of how things happen. And once again, we’re looking at like 19 and 20.

 

So what was happening then is different than even our system now. So it’s hard to transition between the two.

 

Meredith: 

 

Well, not to mention even just. And, you know, maybe this will be a way to kind of transition to sales tax and talk about marketplace.

 

But even just from that, like, logistics concept, we’re also government prepaying you for. On funds that we may or may not have received. Right.

 

We’re going to send you an invoice for, for maybe $3 million for a large software license that may or may not be, you know, where the five prong test is gonna be applicable.

 

Natalie: 

 

Right.

 

Meredith: 

 

So maybe it is, maybe it isn’t. But now, you know, going from 6.25 to, you know, we’re going full rate everywhere, right? To up to 10, 11%.

 

We’re, you know, writing you a giant check for potentially one transaction that we may or may not recoup or may or may not, you know, somewhere down the line.

 

Dave: 

 

So that’s an incredible point.

 

Meredith: 

 

Don’t forget that.

 

Dave: 

 

Trying to get that money back. Right. Once you pay it, it’s really hard because now you have to almost argue a negative to say we owe this or we, you know, didn’t know this.

 

Natalie: 

 

Right. Yeah. But also kind of going back to that full rate.

 

Meredith: 

 

I don’t know if you guys realize, but, you know, we, we used to here in Colorado think that our sales tax return was like the worst.

 

Natalie: 

 

I think you guys win.

 

I think we have won now because not only, you know, the interesting thing too is Illinois, the Department of Revenue collects it all and then remits it to the various counties.

 

So you have how many hundreds of counties and taxing jurisdictions, and the vendor is supposed to know all of those, know exactly what rate to charge and where and to whom, and then give it to the Department of Revenue. And then the Department of Revenue is supposed, their systems are supposed to be perfect with giving it out to the jurisdictions.

 

Jurisdictions get their money, they spend it, and then, oops, we shouldn’t have given that to you. Or, oops, it should have gone somewhere else, too.

 

So it’s not only like our logistics, it’s from the sale all the way to where it eventually should have been owed and who spent it at that end. So it’s just, it encompasses so much and it’s so intricate that it’s very hard to get it all correct all the time.

 

Meredith: 

 

Well, and doesn’t Illinois report kind of when you take in, when you report your gross sales, isn’t that like inclusive of tax. And then you have to kind of deduct tax to get to your kind of modified, almost like modified gross receipts.

 

And then it’s like, do you have any other exemptions?

 

Dave: 

 

Or there’s like two pages of deductions. Yeah.

 

Natalie: 

 

And so it’s like, you know, I.

 

Meredith: 

 

Mean, no matter what in all of those jurisdictions. So if I sell something to Naperville, I’ve got DuPage county and I’ve got Naperville and I’ve got the state.

 

I have to report all of those as gross and I have a deduction at each of those components that like, I can’t file this return. I can’t file this return. I can’t.

 

Natalie: 

 

Right. And that manually is impossible.

 

Meredith: 

 

It is.

 

Natalie: 

 

They don’t even allow it. But now they have this drop down with like, you’re supposed to know all the jurisdictions and all the rates and. Great.

 

I, I applaud you for providing guidance, but that’s not that easy. Right. It just isn’t like what they think it is. And that’s. It’s not intuitive. Yeah, exactly. It’s not intuitive.

 

So Dave, you want to talk a little bit about since we’re talking about sales tax fully segue. Yeah.

 

Dave: 

 

e and the, we really tried in: 

 

hat’s where we started in the: 

 

We started off with this order acceptance thing where you basically sourced to where a person accepted the order. And as you guys know, there’s a lot of manipulation around because you could pretty much accept the order anywhere.

 

the Illinois Supreme Court in: 

 

So they basically said, the Illinois Supreme Court says we’re going to occupation of selling. And we have these five primary tests and these six secondary tests, which made it even more complicated because now it’s just like one test.

 

nd then Wayfair came along in: 

 

But in Illinois, there was still a huge political undertow that really wanted this order acceptance. And that’s kind of alluded to.

 

t’s right. We really tried in: 

 

tplace use tax provisions for: 

 

So for: 

 

But then the next year, the level of playing field, as we kind of allude to in this conversation, some of the neighborhoods were like, well, wait a minute, Amazon’s selling over there, they’re getting all the tax dollars. We’re not getting anything, even though our people are the ones buying it.

 

So they came up this level in the playing field legislation which basically put everybody in a quasi rot type destination with certain exclusions. And now those exclusions is what kind of led to some of the litigation in some of the recent legislation.

 

went from paying Youth tax in: 

 

Now, if you’re a remote seller and decided, hey, I’m going to create a little small office in, you know, Hinsdale, Illinois, therefore I can still do youth tax. Well, you could tell the people who are outside Illinois with no presence are basically saying, why are we going on destination?

 

And why does someone who just runs an office in Illinois, you get to do use tax? So that led to some litigation. That was the Pet Med case.

 

That’s kind of the gist of it is basically saying you’re unconstitutionally treating out of state taxpayers differently by themselves. And even if you own a little piece of property or lease something that constitutionally doesn’t get you to where you want to be. So that case settled.

 

st of: 

 

And that was Public Act: 

 

However, if you are a remote retailer with just some presence in Illinois, but your sourcing of sales is still for a location outside of Illinois to an Illinois customer, you’re also not going to go to rot. So you no longer have that use tax option.

 

So instead of getting a benefit for the retailers who didn’t have anything here and let them go back to use tax, Illinois said, now we’re going to make everybody rog, which kind of gives everybody to what we were just talking about, how now you have these complicated forms to fill out. And so it didn’t make it any better for anyone, but it’s now at least consistently worse for everybody, if that makes sense.

 

egister to collect use tax in: 

 

So now we have all these people incorrectly flexing use and remitting use tax when they should be doing rot. So that’s where this new amnesty program is being proposed.

 

And what’s interesting about it is, well, there’s two interesting things about it is they’re basically applying a universal rate of 9% instead of the 6.25% state use tax rate or the higher rate based on the localities adding on there, you use a six point or, sorry, 9% rate for everybody under amnesty. And they said that’s similar to the rate they use when a taxpayer doesn’t provide records during a sales tax audit.

 

They kind of use a blended rate between the use tax and the rot. So they’re going to apply this 9% rate to all those sales.

 

st of: 

 

And it covers the period of 1:1, 21 through 6, 30, 26. So it’s not taking place for another year, which kind of had a lot of people wondering, why are you doing this now?

 

Especially when talk about the general stuff. At the end of this conversation, you’re going to see that there might be another amnesty this summer for all sales and income tax.

 

So there’s kind of a lot of confusion as to why they are proposing this. But at the same time I think they feel that they need to somehow catch up these remote retailers to where they should be.

 

And they don’t want to hit them with a club during audit and assess high taxes and high penalties and interest. And a lot of them don’t have the record keeping to support where these sales actually should be sourced.

 

So they think this 9% will kind of get them where they might want to be. It’s a long way to say.

 

Natalie: 

 

Yeah. I think the interesting thing too is like Illinois, the use tax versus the rot.

 

So a use tax is a 6.25%, 1.25% of that is split by over the jurisdictions, right. In kind of a blended way.

 

Whereas if you have ROT, you’re getting the 6.25 plus the localities rates or the RTA or what have you and they get that percentage, the big use tax, the big portion of that 1.25 goes to Chicago. So little localities really lose out in a use tax scenario too.

 

So you have, you’re kind of creating winners and losers by the difference between use tax and rot as well. So I think the department is trying to get that evened out, meaning the 9%.

 

Perhaps then that 2.75% differential will have a little bit more to spread around as opposed to that 1% that they spread around off of the use tax.

 

Meredith: 

 

If Illinois is willing to kind of do like a, call it like a consolidated rate like you can make for like a remote seller for Texas, like or Alabama or some of those. Do you think that might be a long term solution for some of those filers that may just say hey, this return is not worth it. I’m allowed to do this.

 

Here’s 9%. I’m now just like slapping one rate on it and I don’t have to do all this jurisdictional nonsense.

 

Do you think they’re exploring that or is it just like this is just an easy way to get taxpayers and it’s not going to be a long term.

 

Dave: 

 

That’s an excellent question and I think it is a little bit of both. I think they’re basically saying we have so much confusion.

 

We’re not just talking about a couple hundred, we’re talking about tens of thousands of taxpayers that they know are doing this wrong and little ones, right people.

 

Natalie: 

 

That I can’t go out and buy a system. I’m not going to get Avalara because I am selling out of my basement. Right. I’m trying to do the Best I can. Right. So it gives them the option.

 

So I could see it maybe if there’s thresholds or something like that, because oftentimes that’s the big rub with sales tax is that it’s just so incredibly difficult post Wayfair for these little sellers to get it right, too. So I’d like to say yes, but I’m not sure.

 

Dave: 

 

And I think a 9% rate, I think it gets around some of the constitutional challenges because you’re not giving them a benefit because obviously they’re going to be paying and charging more tax than some.

 

The only thing that would kind of worry us would be the False Claims act case if someone could say, you know, look, you’re charging me this blended rate. You’re only supposed to be charging me this 6 to 5%.

 

So if we could get the legislation to also include a reference that, that carves it out of that category. Yeah, I think that would be very helpful.

 

Natalie: 

 

And. Or how the 9% is allocated in it. If it makes everyone happy.

 

If it, you know, the RTA doesn’t get their point, they’re going to say, well, I’m Chicago and the collar counties, and we’re supposed to get 0.25, right? Where is it? Or Chicago says, I’m losing because I think the 10. There’s a lot more 10.2 fivers in here than there are nine.

 

So it does that 9% make most of the taxing jurisdictions happy, TBD. So if they pass an amnesty, is it. Is that more procedural or administrative in.

 

Meredith: 

 

Nature as opposed to statutory?

 

Natalie: 

 

How does Illinois do that for those kind of programs?

 

Dave: 

 

Yeah, it would be a, it would be a statutory provision. And then you have these specific dates. It’s usually 60 days that you could file them in.

 

ual, this one’s for August of: 

 

It seems odd for a lot of different reasons. You would think that at a minimum they would lump the two of them together. You know, it just makes more sense.

 

Natalie: 

 

Yeah. And let’s remember like, like we talked about earlier. You know, Illinois resides as a state, and then you have Cook county and then you have Chicago.

 

So what may alleviate state. Some things on the state side might not alleviate all of the taxes that you have, too.

 

So I always like to say Illinois, perhaps you’re sitting in Chicago, you’re really subject to three different jurisdictions that you think all might think alike.

 

They don’t, they don’t necessarily have reciprocity with each other and they don’t really most of the time care what the other one’s doing because they just want their piece of the piece of.

 

So you know, I don’t want to just focus on the Department of Revenue because and there’s also the franchise tax which is not part of the Department of Revenue which is also a tax in Illinois.

 

So when we talk about taxing in Illinois we have to talk about various jurisdictions that because one has amnesty that doesn’t mean that that impacts the other ones. So we have to be really careful about that as well. That’s an excellent point.

 

Meredith: 

 

This podcast is for educational purposes only and is not intended nor should it be relied upon as legal tax, accounting or investment advice. You should consult with a competent professional to discuss specifics of your situation and the applicability of the information presented.

The post Lessons from the Field on Tax Litigation and Compliance first appeared on TaxOps.

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15053
Incentives and Impediments: Navigating Colorado’s Business Landscape https://taxops.com/incentives-and-impediments-navigating-colorados-business-landscape/ Fri, 04 Jul 2025 00:22:38 +0000 https://taxops.com/?p=15044 As Colorado heads into 2025, big fiscal decisions loom. In this episode, we sit down with Ed Sealover, VP of Strategic Initiatives at the Colorado Chamber, to unpack the state’s growing budget deficit and what it could mean for both businesses and residents.

We explore hot-button issues like the proposed rollback of software tax exemptions and the controversial retail delivery fees. Ed breaks down the tough balancing act lawmakers face, and how to fund essential services without stifling economic growth.

The post Incentives and Impediments: Navigating Colorado’s Business Landscape first appeared on TaxOps.

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Hosts & Guests

Meredith Smith, Partner, State and Local Tax

Stacey Roberts,  Partner, State and Local Tax

Ed Sealover, VP of Strategic Initiatives at the Colorado Chamber of Commerce

What You Will Discover:

In this episode of the SALTovation podcast, we unpack the complex and shifting economic landscape of Colorado, focusing on how recent tax policies are reshaping the business environment. We continue our conversation with Ed Sealover, VP of Strategic Initiatives at the Colorado Chamber of Commerce, and explore key legislative developments, including new targeted tax credits designed to spark innovation and boost tourism across the state.

We take a closer look at the evolving role of the Taxpayer’s Bill of Rights (TABOR) and its ripple effects on efforts to reform business personal property taxes and discuss the concerns around Colorado’s declining business climate rankings.

 

Topics Discussed in this Episode:

      • Legislative Shifts: Breakdown of key tax initiatives from Colorado’s recent legislative session, including expanded credits for innovation and tourism.
      • TABOR in Focus: Examination of the Taxpayer’s Bill of Rights and its influence on business personal property tax reform.
      • Economic Headwinds: Discussion on Colorado’s declining business climate rankings and the underlying policy challenges.
      • Investment Implications: Insight into how evolving tax policy is shaping corporate investment strategies across the state.

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Talk to a Tax Advocate Today!

Transcript

Meredith: 

 

Welcome to SALTovation.

 

The SALTovation show is a podcast series featuring the leading voices in SALT where we talk about the issues and strategies to help you make sense of state and local tax. In the second half of our episode with Ed Sealover, the conversation shifts to the tools and tensions shaping Colorado’s economic future.

 

Intro: 

 

Ed explores targeted tax credits aimed at boosting innovation and tourism, the persistent caused by TABOR in reforming business personal friction property taxes, and the state’s slip business climate rankings. With thoughtful analysis, he highlights how Colorado’s policy choices are influencing where companies invest, grow or hesitate.

 

Meredith: 

 

As a tax podcast, are there any kind of tax policy that came out of this session that were kind of business friendly or kind of some that maybe not so much. Do you have any comments maybe specifically on what happened this session related to tax?

 

Ed: 

 

I think there are three tax bills that came out of the session that are considered business friendly. To them were expansions of existing taxes. One of them was a new tax credit, the expansion of existing taxes.

 

One of them expands the taxes or the tax breaks for businesses that convert to employee ownership.

 

This has been a pet project of Governor Polis really wants to see more retiring business owners sell their businesses to employees to kind of keep that ownership in.

 

h two separate laws passed in: 

 

We’re going to actually allow nonprofit and for profit businesses that help you go through this conversion to get tax breaks as well. I think that kind of lowers their prices and what they’re going to charge you and inspires more people to do that.

 

And we’re also going to grow from 50% to 75% the tax credit for your cost in doing this. Now they didn’t get they wanted to grow the full pot, which is now going to be up to $3 million year of these tax credits available.

 

They wanted to grow a little further than 3 million. Couldn’t get there because of the tax or because of the budget crunch. But but that was a pro business tax bill.

 

They also expanded the advanced industries tax credit. And this is a tax credit that goes to folks who invest in seven particular industries.

 

These are industries like aerospace, bioscience, advanced manufacturing, energy, things that pay higher wages that are kind of considered to be on the cutting edge.

 

And these folks who are investing, you know, not in giant aerospace companies, not that anybody’s out there, you know, saying, you’re Lockheed Martin, here’s a $5 contribution.

 

But these are folks who are investing in kind of startup companies, companies within the first five years of their existence that are not making a huge amount of money. And, and the advanced industries tax credit is said to have been really powerful for the companies that use it.

 

hat was supposed to end after: 

 

e able to extend that through: 

 

It is a tax credit that was passed this year specifically to attract the Sundance Film Festival. Now that’s going to benefit one company, Sundance. It will also benefit smaller film festivals too.

 

But the pro business angle there, and the reason you saw a lot of chambers of commerce support that one, is because the idea of stealing Sundance from Park City, Utah to bring to Boulder, which they announced they are coming, is going to be a boom for restaurants and retail shops and hotels and others in not just the Boulder area, but probably up and down the Front Range.

 

And even, frankly, they think a lot of people who will come out to Sundance from other states will say, well, as long as I’m out here in January when the film festival happens, I’m going to stay, I’m going to ski, I’m going to do this, I’m going to do that. So they think it’s going to be a big boost to the economy overall during one of the down seasons of the year.

 

And they were able to do that with, with, with a tax credit. And so that was, you know, that was not the sole reason Sundance is coming here, but that very likely sealed the deal for them coming here.

 

Sundance announced after that tax credit passed on second reading in its second chamber that it was coming here. So, so yes, there were. This was not the session when you saw a giant plethora of tax credit ideas come forward.

 

And in fact, the biggest tax credit idea that came forward forward died.

 

And that was special tax credit, a 30 year zeroing out of sales and use tax for the materials that would go to data centers as there’s been a real push to try to get data centers which are not high employment but are capital intensive and really spur on a lot of buying in a community to come to Colorado. They’re not looking at Colorado right now because we don’t have a tax policy that incents them to come here, whereas about 20 other states do.

 

Yeah, but, but that one was going to cost a little bit more in terms of the budget and that did not make it through largely for budgetary reasons, although environmentalists are not fans of data centers and they push back on it as well.

 

Intro: 

 

You know, it’s interesting because remember when Boeing was wanting to come here and was trying to pitch us and we wouldn’t give him a credit?

 

Ed: 

 

Right, right. And.

 

Intro: 

 

And very anti credit many years ago. And now we’re like, oh, we’ll give these things. I’m like, what has happened?

 

Ed: 

 

And there’s still some pushback in tax credit.

 

And I think we just saw that actually in the last couple of years from some Republicans of the legislature who are not well about tax credits because when you give a tax credit, it lowers the amount of money coming in and therefore lowers typically the overage of tax revenues that causes TABOR refunds. So there are some people that now say, well, I don’t like tax credits because it’s just taking away your TABOR refund.

 

But I kind of struggle with them.

 

Intro: 

 

Too, because it silos out a certain industry. Right. It doesn’t broadly apply and it’s very narrowly applied.

 

So is it really the best thing to do in that way to hit, you know, is it harm our citizenry? And then it kind of creates this like you here and not looking at the other reasons to come here.

 

Beautiful place, lots of great places to, you know, I mean, Park City is a beautiful place, but so is Boulder, you know, and it just changes it up. So it just sort of adds a little metric to the decision making that’s like, is that really the way you’re going to come is to get a credit?

 

I don’t know.

 

Ed: 

 

the aforementioned House Bill: 

 

It’s not to roll back a number of credits is the sponsors, Representatives Yara Zokai and Lorena Garcia came out and said, look, we offer tax credits to push our chosen policy. These are not just handouts that we want to give to businesses. We have tax credits because we want something to happen.

 

For example, they argued the regional home office Tax credit is there to specifically to boost the employment in the insurance industry in Colorado. And they were presenting numbers showing it’s not doing that. So therefore, it’s time we roll this back.

 

And so when you’re saying, yeah, tax credits are picking winners and losers, common line at the Capitol. They are. I mean, well, they may not be picking losers, but they’re sure picking winners.

 

I mean, yeah, the Sundance Film Vessel tax credit technically benefits one organization, Sundance, but the idea is we can direct this tax policy in order for a different aim, which is to spur more spending and out of state visitation during one of their down seasons along the.

 

Intro: 

 

Front Range, which is kind of interesting with the commercial property and the Airbnb and the VRBOs. And we want to reclassify personal homes to commercial property and up their taxes because they’re Airbnb versus used as a personal rent.

 

So we have a lot of policy conflicts in terms of that, especially in our mountain communities and certainly Denver. And they have very oppressive laws about renting out your home if you don’t live in it.

 

You can’t just buy up housing and then just rent it out as an Airbnb as an investment. So that is in conflict with some of the. Bringing more tourists to the space. Yeah.

 

Ed: 

 

And I’ll tell you, I was very surprised in some ways that we did not see, especially with the budget deficit, more efforts this year to revive that debate over should we charge people who own Airbnbs and other such homes, should we charge them property. Commercial property tax rates. But I think it was because there was such a push back against that last year that you, how do you.

 

Intro: 

 

Manage, how do you even supervise it? I mean, I don’t even know if I manage the, the short term rental licensure in Denver. How do they really oversee that? You can’t just buy.

 

Ed: 

 

You kind of have to trust people on that one there. I mean, unless you’re gonna knock on the door every day. Excuse me, do you live here really? How long do you live here for?

 

I mean, it’s, it’s awful hard to do. So.

 

Intro: 

 

Yeah. And the mountain communities have done all this legislation and then kind of a pretty depression about who can, who can’t.

 

And I’m like, that is taking away your property rights. It’s got to be unconstitutional. So it’s a really interesting issue.

 

And what they have learned, there’s a short term rental industry, I guess, that I’ve sort of paid attention to.

 

And they’ve learned that bringing all that transitory guests creates so much economy, like Most of these homes in our mountain communities are not lived in full time. They never were. They were always a second home, mostly vacant.

 

And if you bring in a local, you got way too much housing inventory for the infrastructure to support all those cars and drivers. They can’t live, and they can’t live there and get through town.

 

So you want that transitory commerce coming in, getting a little use and then leaving, spending all their money, having a great time and leaving. So it’s actually lowering the economic benefit of the Airbnb VRBO type owners.

 

And then you’re going to oppress them even more by, you know, putting a bigger property tax on them or which I think is like kind of unfair to regular old people who bought a first home, want to rent it out, you know, maybe leverage their asset that they loved and now they bought another one and it allows the human to make a little more money as opposed to corporate entities. So I don’t know. It’s kind of interesting, isn’t it? Like the gig economy.

 

Ed: 

 

It’s a debate that, I mean, you kind of hit on it. I mean, minus the part that supporters of raising those, those taxes say, well, you know, you’re also, you know, hitting our infrastructure.

 

You know, park county is the example I always point to where the sheriff says, look, you have no idea how much more I have to go out to these rental houses than I do to the people who live here year round. You know, you’re, you’re, you’re adding to the burden on wastewater, you’re adding to the burden on trash.

 

Intro: 

 

But that lodging tax is tax so that you get lodging taxes so you can hire more people because you’re getting a bigger cut if they’re licensed. Yeah.

 

Ed: 

 

So it’s, and, and there was, I should say that there was a bill that passed this year that allows the county to raise counties to raise their lodging taxes. The unincorporated parts of counties can now raise the lodging taxes. It was 2% before, now they can go up to 6%, assuming the poll assigns this bill.

 

And they also can put it to more things, including things like public safety, because they believe that that is, that is one of the things you need to do with that money. So, so maybe, maybe that bill in itself is the one that is as little as most of us paid attention to.

 

It is the one that can stop the fights over raising short term rentals to commercial level property taxes. But I think we’ll see in the next couple years how much that brings in and what it does.

 

Some of these complaints from local governments that their infrastructure is being taxed beyond revenues that they’re generating from the short term rental industry.

 

Intro: 

 

Yeah, that’s interesting because I remember Steamboat raised their taxes. I have one of the highest lodging taxes and maybe the nation, I’m not even sure. I don’t know that it’s made a.

 

Ed: 

 

I think they compete with Winter park for having the highest tax rate in the state of Colorado. So.

 

Intro: 

 

Okay, I didn’t know the comparison, but I was like, I don’t know if it stopped people coming.

 

Ed: 

 

It’s an interesting question.

 

I mean there is an argument, I think it’s a fair argument from some of these owners that like, the more that you raise taxes on these things, the less people are going to be willing to pay it. And I think if it comes down to, I don’t know, do you want to go to Park City, do you want to go to Tahoe, do you want to go to Steamboat?

 

And you look into it and the taxes are pushing the Steamboat prices up above others that could affect. But for the family that’s deciding whether or not to take a week to drive up to Steamboat, that may not affect it quite so much.

 

I mean it may, it may make you stay at, at cheaper lodging.

 

If you’re going to see these, these fees thrown on there, suddenly the, the three bedroom Airbnb becomes a two bedroom Airbnb or becomes the, you know, the suite motel. But again, these are things we’re going to have to continue to watch. That’ll be the next step in this debate.

 

Intro: 

 

Yeah, it’s just super interesting. And Airbnb out of the gate was like willing to collect the lodging taxes as a marketplace, basically. They were kind of in the original marketplaces.

 

They’re like, we’ll collect the taxes on behalf of the homeowner. We’ll make it easy for you. Right. And they still got pushed back.

 

Here they are trying to, you know, do right maybe and they’re still like having trouble. So I find it, I just, it’s all very complicated. Isn’t. And there’s just been so many different jurisdictions. Like we don’t like all these people here.

 

Right. So but it doesn’t. If you don’t have people, you don’t have infrastructure.

 

Ed: 

 

You’re not where to eat well beyond tax, but not in my backyard, my front yard or anywhere around my yard. Movement has its own separate logic. Yes.

 

Meredith: 

 

So do you think there were any bills maybe that were proposed this year, this year, maybe potentially in the past that would have been good for business that didn’t go anywhere. And do you think maybe they’ll come back up?

 

Intro: 

 

Right.

 

Meredith: 

 

We’ve got HB: 

 

Ed: 

 

You know, and I’m looking over at a list of tax bills that our tax council, which Judy sits on, you know, weighed in on this year. I don’t think there was a lot that was coming before the legislature that were good bills that didn’t go anywhere.

 

I think there are ideas percolating out there that, that we will see if they will go somewhere, but frankly have to wait until we’re in a different budgetary situation. And that may not be for a couple of years.

 

You know, you start with something as supposed, the data center tax break bill that is going to have to wait until they find a different source of paying for it or to come back. You know, we can argue about what the repeal of any of the fees that were out there would have done for business.

 

But, but those aren’t even going to be considered. I mean, frankly, they’re not going to be considered while the Democrats are in power, period. They are, they’re very wed to a lot of those.

 

And one of the reasons is you speak about tax policy, pushing tax bills, pushing policy aims. A lot of those go to help, say, electrification, the transportation system, and they don’t want to take that money away.

 

As far, I will tell you, the panacea bill that has been talked about for so long and that is how do we get rid of the business personal property tax even more?

 

d covering the legislature in: 

 

It basically says, oh, you bought that piece of equipment, we are forever going to charge you property tax on it until there’s no value left in that equipment and stands as a roadblock to companies investing in new equipment.

 

I mean, why would I spend this much more when I’m also going to be paying this much more in taxes every year for this new equipment while my old equipment is still working. It disincentivizes expansion.

 

Especially if you are in, in an interstate company, you’re going to look to other states that don’t have aggressive business personal property tax policies like this. There was discussion in an interim committee last year, two things.

 

One, there is a business personal property tax credit that very few people were taking. And so why don’t we get rid of that? And a bill actually did get rid of that this year.

 

But the discussion in the interim committee on tax policy went hand in hand with. But what we should do while we get rid of that credit that nobody uses is we should raise the exemption on the business personal property tax.

 

And what that is is right now, if you own $52,000 worth of business personal property, that could be machine equipment, it could be desks in your office, it could be cars your company drives, anything like that. If you own $52,000 or less of it now, you do not have to pay any business person practice tax.

 

If you own $52,000 and $0.01 of that property, you do have to pay it and you have to pay at the same rate that say, an oil field giant who has tons of businessperson property pays at. There was talk about raising that exemption to 75,000 that did not come about very strictly because of the budget crisis this year.

 

Not very strictly because it just didn’t catch on largely because of that. And, and there’s always been talk of can we get rid of the damn thing?

 

I mean, why don’t we just, you know, find some other way to, to, to reap our money. Now the problem is with tabor.

 

And, and before everybody jumps on me, I’m just going to say this is a very specific problem with TABOR, not the TABOR’s a problem is that if you’re going to get rid of a tax and you want a tax policy to be tax neutral, like say, hey, let’s get rid of the business personal property tax, but maybe raise tax elsewhere in a more fair way. You have to go to the vote of the people for that. And that is much harder to pass.

 

So I think what holds back discussion of getting rid of the business personal property tax is where do we make that money up in a way that people would be willing to give us that money as a state government? And there’s just no successful solutions forward on that.

 

I don’t think we’re done talking about getting rid of or lowering the business personal property tax. I mean, it is, you know, Governor Polis hates that thing too.

 

He’s the one that, that raised the exemption from about 18,000 a year to 50,000 a year as part of a tax deal a couple years ago. But, but I, I, I don’t, I think that’s going to stew For a while.

 

Intro: 

 

Yeah. It’s just. Yeah, it’s the whole, you know. So I don’t know if you’ve heard of the Freakonomics. There’s a.

 

They wrote a book called Freakonomics and they have a podcast. And Steven Dubner kind of got me through Covid because he talked about turkeys are basted and chickens. I don’t know, it was a thing.

 

But it was said that the pandemic was like a stop. Right. And it’s a reset because everything’s kind of moving along a way that’s not very good, actually.

 

But when you stop, you have a chance to go, maybe we could do it better, you know. But one of the podcasts he did that I just listened to recently is about sleeping sludge. And I think government.

 

Government and legislators think they need to make laws. And instead of simplifying, they don’t simplify, they make more laws.

 

Which, you know, one of the women was basically the predecessors to doge, which has existed to simplify government administration. And she said the intention was to kind of look at all the different systems and streamline all the things. And that was a.

 

You know, the federal government was trying to do that, but it’s such a huge list of all things they can’t do. What can they do? Because there’s so many rules. So I don’t know, it’s kind of interesting that we don’t have that mentality of like, simplification.

 

You know, we just keep adding more complexity to everything. Like I was saying, I thought, I’m going to retire. I’m done. I cannot work. When the delivery fee got enacted, I mean, I was whipsawed by that.

 

I should have known that was going to happen. Not that.

 

Ed: 

 

How am I going to tell my.

 

Intro: 

 

Clients to handle it? Fortunately, a few years have passed and people have figured it out and it’s okay so far, but.

 

And it probably is immaterial to a lot of our clients, in the end, they don’t have a ton of business in Colorado right. Relative to America. But I just. I just. Some of that stuff just doesn’t seem very smart to put on the business community.

 

I think that’s a forgetful thing of like, what it really takes to manage doing business in America.

 

Ed: 

 

And how. If you. If you put so many rules on business, when do you make it obtrusive for small business to operate?

 

Intro: 

 

I mean, they don’t know.

 

Ed: 

 

They just don’t.

 

Intro: 

 

They violate the roles right and left. Cause they don’t even know they exist.

 

Ed: 

 

Exactly. Exactly. If you don’t have an entire, you know, department looking over your accounting. It gets a lot harder.

 

Intro: 

 

Yeah.

 

Meredith: 

 

Well.

 

And as we wrap, is there anything that you think that was kind of really important that happened in this session that we should know about that we maybe haven’t touched on?

 

Ed: 

 

Oh, there’s a ton. But I know that we’re focused on, on tax policy here.

 

I’ll make the leap that if we’re focused on tax policy, that businesses are, are continuing to be interested in it.

 

ill in particular, House Bill: 

 

And House Bill: 

 

Credit card companies collect fees from companies that use credit cards based on credit card processing companies, I should say, collect these from companies who use credit cards based on the overall amount of sales they have. And this bill said, but you can’t include taxes or tips in those, in those overall numbers that you, you collect fees from.

 

And it actually rolled out of the gate. And everyone thought, oh, this is wonderful. It’s going to help small retail. It’s going to help restaurants.

 

It passes its first committee by about 11 to 2.

 

And then it ran into banks and credit unions and credit card processing companies saying this is a violation of federal law, that actually banks are regulated federally and you cannot step in and say they can’t do these things. Now, the backers of the bill would come back and they would say, well, actually we’re not doing anything to banks.

 

We’re doing things to the credit card processing companies. But the banks typically tell the credit card processing companies, here’s the fees you are going to charge.

 

And it became this huge fight over what the state can and can’t do and how an effort to kind of cut back on business costs is caught up in 17 other regulations at different levels of government. And that fee, after passing, and I apologize now I can’t remember if it’s 10 to 2 or, excuse me, 10 to 3 or 11 to 2.

 

It got through its first committee. It died. It died because there were so many things that were laying on top of that debate.

 

I think that’s the kind of debate we’re going to see in the future that businesses are having given up on the state getting rid of business, personal property tax or doing something very sweeping that is going to improve the business atmosphere here. A business atmosphere. I should mention that, you know, four or five years ago we were consistently ranked in the top five states to do business.

 

We are now down to the mid teens and dropping.

 

But short of finding the sweeping measures to change the business atmosphere, they’re going to go for the little things and you’re going to see sectors go for little things. We see more of these fights over pursuit, percentages of fees and how we get them revoked from our tax bills.

 

And I don’t know if that is eventually going to come around full circle.

 

And in five years we are going to be talking about some sweeping reforms or if in five years we’re going to be talking about minutiae that we’re not even thinking about that even our friends in accounting aren’t thinking about right now. But I think that’s the kind of thing businesses need to look out for because even if it seems small, it could have a big effect on how they operate.

 

Intro: 

 

Well, like the tariffs, we just did research for the entire nation. Tariffs are taxable whether they’re separately stated or not. They’re considered part of the base of the sale of the property, taxable.

 

So, you know, the retail delivery fee is a mandatory fee that is in conjunction with the item. Therefore, some of the cities would have imposed sales tax on that delivery fee. We got them to back off on that, but that was a huge stress.

 

So there’s just a lot of things that ripple that I think a lot of legislators don’t understand what they’ve created for the business community. The layering that becomes.

 

Ed: 

 

Remember, we’re only a year out from a debate that happened where the federal government was going to tax paper refunds. They’re going to tax your tax refunds. Until the state stepped in and was able to show, no, this, this is not legal.

 

But so yeah, yeah, watch for more employment legislation.

 

Intro: 

 

Oh my gosh, is that the truth?

 

Ed: 

 

And in countenance. But you will never not be needed when the legislature is in session.

 

Intro: 

 

I know, that’s a funny thing. You say that we are pandemic proof. We are what, 911 proof. We are tech crisis proof. Like we. And now we are federal government. Who knows Proof, right?

 

Like policy, who’s sitting in the chair? It’s a trip.

 

Meredith: 

 

Well, and Ed, that’s kind of the perfect segue to say, you know, we can’t wait to have you back. Hopefully not in four years like last time. Thank you for coming back, you know, for your second trip around the Sun.

 

Intro: 

 

And then we still exist as a podcast. You know, this was a lark. We did this as a lark. Like Meredith. I wouldn’t even know what a podcast was. Meredith’s like, I listen to podcast.

 

Like, we should try that. You know, and now we’re just doing.

 

Ed: 

 

It until the legislature puts out its special podcasting fee next year. But.

 

Intro: 

 

Well, we don’t charge for. There’ll be no worries on that.

 

Meredith: 

 

Well, and to all of our listeners, if you care about Colorado, make sure you follow ed on the sub and substance. And so thank you.

 

Ed: 

 

Tss colorado.com My boss tells me to always jut that in colorado.com Tss colorado.com Tss as in the sum and substance.

 

Intro: 

 

Colorado, not colorado chamber. Okay. I was like, yt. Okay, gotcha. Tss colorado.com okay.

 

Ed: 

 

Thank you.

 

Meredith: 

 

Thank you so much for being here. And that’s another episode of SALTovation. Till next time.

 

This podcast is for educational purposes only and is not intended, nor should it be relied upon as legal, tax, accounting, or investment advice. You should consult with a competent professional to discuss specifics of your situation and the applicability of the information presented.

 

 

The post Incentives and Impediments: Navigating Colorado’s Business Landscape first appeared on TaxOps.

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15044
Revenue, Reform, and Resistance: Colorado’s Fiscal Crossroads https://taxops.com/revenue-reform-and-resistance-colorados-fiscal-crossroads/ Wed, 25 Jun 2025 00:14:25 +0000 https://taxops.com/?p=15036 In this episode of the SALTovation podcast, we unpack the complex and shifting economic landscape of Colorado, focusing on how recent tax policies are reshaping the business environment. We continue our conversation with Ed Sealover, VP of Strategic Initiatives at the Colorado Chamber of Commerce, and explore key legislative developments, including new targeted tax credits designed to spark innovation and boost tourism across the state.

The post Revenue, Reform, and Resistance: Colorado’s Fiscal Crossroads first appeared on TaxOps.

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Hosts & Guests

Meredith Smith, Partner, State and Local Tax

Stacey Roberts,  Partner, State and Local Tax

Ed Sealover, VP of Strategic Initiatives at the Colorado Chamber of Commerce

What You Will Discover:

As Colorado heads into 2025, big fiscal decisions loom. In this episode, we sit down with Ed Sealover, VP of Strategic Initiatives at the Colorado Chamber of Commerce, to unpack the state’s growing budget deficit and what it could mean for both businesses and residents.

We explore hot-button issues like the proposed rollback of software tax exemptions and the controversial retail delivery fees. Ed breaks down the tough balancing act lawmakers face, and how to fund essential services without stifling economic growth.

From the halls of the Capitol to the boardrooms of local businesses, we examine how these tax debates reflect deeper political tensions and impact Colorado’s economic future.

 

Topics Discussed in this Episode:

      • Colorado’s Budget Woes: The episode unpacks the state’s growing budget deficit and the fiscal hurdles ahead in 2025.
      • Labor Law Shake-Up: A deep dive into the proposed overhaul of the Labor Peace Act and what it could mean for unionization efforts.
      • Tax Policy Tensions: Examines hot-button tax proposals—including changes to software exemptions and retail delivery fees—and their impact on businesses and consumers.
      • Balancing Act at the Capitol: Highlights the challenge lawmakers face in funding public services while supporting a healthy business environment.

Relevant Links:

Subscribe on your favorite podcast app here.

Follow us on LinkedIn and YouTube.

Talk to a Tax Advocate Today!

Transcript

Meredith: 

 

Welcome to SALTovation.

 

The SALTovation show is a podcast series featuring the leading voices in SALT where we talk about the issues and strategies to help you make sense of state and local tax in this episode, Ed.

 

Intro: 

 

challenges facing Colorado in: 

 

From a growing budget deficit to controversial proposals like rolling back software tax exemptions and ongoing debate over retail delivery fees, Ed unpacks the balancing act between funding public services and maintaining a business friendly environment in Colorado and how this balancing act impacts policy, politics and practicality at the Capitol.

 

Meredith: 

 

Ed, thank you so much for joining us again on the SALTovation Podcast. It’s good to have you back four years later from your original visit.

 

Ed: 

 

Thanks for having me back. Clearly I didn’t ruin the podcast, so I’m happy to.

 

Meredith: 

 

You just made it better.

 

Ed: 

 

I’ll see if I can right you.

 

Meredith: 

 

Provided that longevity that we needed. So you are no longer with the Denver Business Journal like you were when you first joined us. You are now with the Colorado Chamber.

 

And so can you describe to our listeners your new role?

 

Ed: 

 

Colorado Chamber in February: 

 

One is I’m the VP of Strategic Initiatives in which I that help the Chamber figure out ways to move forward on issues that help businesses.

 

A big focus of mine has been workforce development and trying to work to figure out how to better train our students for the jobs that are needed out there.

 

But the other hat I wear, which probably is more relevant to today’s conversation, is I write a new site called the Summon Substance that focuses solely on statewide business partners policy and how it affects people’s ability to operate in Colorado.

 

And while I work for an interest group, I tried to write everything down the middle because my goal is to get people talking about business issues and I figured this is the best way to do it.

 

Meredith: 

 

Excellent. Thank you so much for your work doing that. And I guess how did you come up with that title or was it given to you?

 

What’s the preface of the Summon Substance title?

 

Ed: 

 

Just the idea is that the summon substance refers to when you have a whole of something, both the higher level details and the the nitty gritty details. And and that’s what this site is. It is. It is not for the faint of heart. It is for people who really want to jump into business policy.

 

As I will go into depth about various bills, various rule makings, anything that generally the state government Sometimes the city government or federal government is doing that is going to affect business. So if you are looking for in depth business policy news, we have the sum and substance of all that. On the sum and substance.

 

That’s where the name came from.

 

Meredith: 

 

Love that.

 

Judy: 

 

How was that a pivot from the Denver Business Journal? Was it different work or is it pretty similar?

 

Ed: 

 

It’s similar in some ways, different in others. It’s the depth that’s different. At the Denver Business Journal I covered six different beats.

 

State government being just one of the things that I covered. And so I didn’t have as much time as I wanted often to really dive into state government, which was my favorite beat of all that.

 

It’s the one I think that affects people the most. Yeah. And so, so launching the sum in substance allows me.

 

they may not necessarily want: 

 

This, I have no such limitations on this one and I do go into great depth on, on everything I try to write at these. And so it’s really, it’s a much narrower focus that allows me to go into more detail about the things I’m writing.

 

Judy: 

 

Interesting. I didn’t realize that disparity that, that you would be more immersed and you obviously prefer it.

 

So that’s fantastic because I always knew you for like what you wrote about tax policy. I didn’t really, I mean maybe you wrote other things too. But that’s where I focused on you in my, I did business Journal.

 

Ed: 

 

And while we interacted a lot on policy non state government, I was also covering, I was covering restaurants and tourism. I was covering the beer industry. I was covering economic development and transportation. So I covered a little bit of everything.

 

And so this is just a much as I said, narrower focus that allows me to kind of become even more of a subject expert on these things. What are the specific things that state is doing that affect business?

 

Judy: 

 

Interesting. Why did the chamber think that they didn’t have someone like you before?

 

Ed: 

 

They didn’t. You know, it was one of those situations where I wasn’t necessarily looking for another job.

 

I think I had just decided that my, my time in journalism after 28 years had ended and I wanted a new challenge. And I just talked to some of my sources that I knew very well what’s out there for a guy like me, you know, what can we do?

 

And, and that when, when Talking with Lauren Furman, the, the CEO of the Chamber kind of evolved into I think we could use you.

 

And, and, and it was actually I had had the idea like if I come over, I think what you’re going to want to do is you’re going to want to have me write a newsletter to your members, kind of breaking down what’s happening at the Capitol because nobody else, you know, I knew that my leaving the DBJ was going to mean that the focus was going to move away from the things I did. The dbj, they tend to focus on real estate and other things.

 

I was an outlier in our 45 paper chain in how much I covered the capital for a business journal publication. And it was Lauren’s idea who said, no, no, no, let’s not have you, let’s do a public facing website. Let’s get it out there.

 

So it’s not just our members, but anyone who’s interested in policy can hear this. And that’s something I’ve been very grateful for.

 

You know, is track everyone who subscribes to the newsletter and you see a lot of staffers at the Capitol with, with various lobbying firms and even a lot of elected representatives who are now subscribers. And that’s the target audiences. Hey, we want you to think about business. And I’m not going to try to cram our viewpoint down your throat.

 

You know, everything I do, I’m going to try to. Even when the Chamber is very active in a bill, I try to get the other side of it.

 

But, but I want you to think about this rather than just the hot button issues. They get so much time and so much space to capital.

 

Judy: 

 

Yes, agreed. And there’s a lack of understanding which is what started this podcast to begin with is we have these conversations. What is nexus? What is this?

 

Why does it do this? Why does that state do that? And people really don’t get it.

 

Even though the state taxes have been around for 100 something years and sales taxes around for almost 100 years and income tax has been around since the 40s. So people, but people still don’t understand it.

 

And we’re very multifaceted in how we go to market, especially with technology now, you’re not really situs to your own jurisdiction. And so I think there’s a huge disconnect between how business operates and their duties across each state jurisdiction in which they do business.

 

So that’s what the impetus of this podcast, to be honest, was, to educate the population somehow.

 

Ed: 

 

And, and it’s extremely helpful in that sense. Too. Because I think when people think about taxes, they simply think, okay, what am I going to pay the IRS in, in April? And.

 

And they don’t realize kind of the breakdown of state taxes, the fees that the state puts on, how, how much it reaches into their life in, in about 17 different directions, not just one big tax picture. So it’s good to what you do. What, what try to educate people about specific things.

 

So instead of saying I dislike taxes, they can say, well, I like these, but I have trouble with these and specifically how my business has to report them. So that’s a much better conversation that can lead frankly to better outcomes if we’re talking about very specific policies.

 

Judy: 

 

Well, I think a lot of people think I don’t have an income tax. Therefore, you’re like, government has to raise money some way somehow, so they’re going to get you on property taxes, sales taxes, fees, something.

 

So don’t think Oregon with no sales tax is actually more tax advantageous than another state. In fact, Colorado is a fairly low overall tax state. It’s just that we’re very complicated of us, our home rules.

 

We actually, Connie and I, one of my cohorts on our team, she and I helped keep United Airlines pilot training center in Colorado by showing them the value of the taxes here versus the other states that we’re looking at and how people were looking at one piece of the pie and not the whole pie that we were a better place to stay. Plus, the facility was already there. It was absolutely tax advantageous to sit to keep that here.

 

It was very secretive when we got to do it, but they’re still here.

 

And that was partly driven by our information because nobody has that out there that, you know, assimilated look of like, how does Chicago compare to Denver? We were able to do that.

 

Ed: 

 

They’re going to. There are going to be advantages and disadvantages in a lot of different ways. But I’m glad there are people like you explaining that to corporations.

 

Judy: 

 

Yeah, me too.

 

Meredith: 

 

ried to be tackled during the: 

 

? Do you have any comments on: 

 

Ed: 

 

Yeah. Yes. No.

 

And it’s funny that you asked that because, you know, as we’re taping the this, we’re about 36 hours out from the final gavel of the session that happened on Wednesday.

 

Judy: 

 

I didn’t realize we were that.

 

Ed: 

 

Yeah, yeah, Wednesday at midnight or about 7:30 actually I should say.

 

Judy: 

 

But they could extend. They have.

 

Ed: 

 

They’re not likely to go back at this point. And yeah, I had just literally just written something about the session that talks about how many issues are unresolved.

 

You know, I think for a lot of businesses the top issue this session was the attempt by labor unions to overhaul the state’s Labor Peace act. That is the 82 year old law under which companies workforces can unionize in this state. And Colorado’s law is very unique.

 

Most states, there are two types of states. There are right to work states where you vote and if 50% plus one of your company votes to unionize, you become a union.

 

But nobody is ever forced to join the union or pay dues or negotiating fees.

 

And then there are 23 other states that say we have a union, a pro union policy where you go through that same first election, majority votes to join union, boom, you’re automatically having negotiating fees deducted from your paycheck.

 

Colorado’s format is unique because you go through that first election and again, if it’s a political majority says we’re going to unionize, you unionize.

 

But then you have to go through a second election in which 75% of the people voting in that election must agree that you can take negotiating fees out of your paycheck.

 

It’s typically about 2% of your paycheck each time to grant what is called union security, which is giving unions the money to negotiate on the behalf of the workforce. Unions came in this year and said that is an obstacle. We’re done with it. We’re tired of this. It’s stopping unionization.

 

And Colorado does have the lowest unionization of any state in this private sector. That’s not a right to work state. And push through a bill that said we’re going to get rid of the second election.

 

The problem is that businesses said no. We’ve tried to negotiate other compromises, but we want to keep the second election in place.

 

We feel it’s important for workers to say how they want their money used. And Governor Polis also said, look, I want to see compromise in this. I want to see you all work out a deal.

 

And that deal broke down with about four days left in the session. There was just everybody kind of gave up and walked away and said we don’t have a deal.

 

And I think what you’re going to see is that bill is going to be vetoed by Governor Polis. He’s essentially said he’s going to veto it. And that’s going to lead to a couple of things.

 

ly see the issue come back in: 

 

ll run a ballot initiative in: 

 

And there are a limited number of reasons someone can be fired. People don’t realize it. Now everyone says, oh, I have to be fired for cost. No, you actually don’t.

 

Your employer can fire you for any reason they want in this state and in every state in America except for Montana, that’s actually true. This way. I mean, employers, I should add, employers can’t discriminate. They can’t fire you because you’re black. You know, that is.

 

That is clear breaking the law. But they can fire you because you know what? You’re not working out you.

 

They don’t need to go into great detail about why it’s a just cause to fire you. This ballot initiative would say no.

 

Employers would have to list very specific reason among these possible reasons that you are fired, and if not, you can sue them. And that’s going to do possibly even more to kind of throw off the state’s business climate than expanding the Labor Peace act would have done.

 

Judy: 

 

Interesting.

 

Ed: 

 

So that is, you asked what were the top issues, and I kind of went down that rabbit hole because that was the issue we heard about the most. But there are a number of top issues that I think we looked at this session. I think there were some significant fights in the healthcare arena.

 

The idea being put forward, for example, that there was a plan to cap what hospitals charged, certain insurance plans that did not end up passing. But that was among the many big deals that we’re talking about in health care. There were a bill that passed on the last day of the session that was.

 

Would significantly expand how the state goes after wage theft, and it would go after ways that worry business.

 

For example, it would assume that if someone filed a wage theft complaint against an employer and that they were later fired, that it was retaliation. It’s assumed it’s retaliation, especially if it’s within 90 days. That is something that worries employers. That’s coming out of the session.

 

There are good things that came out of this session. There are a couple efforts at regulatory reform that got passed.

 

We at three chamber commissioned the study that came out in December showed Colorado is the sixth most regulated state in America, has about 200,000 regulations, 45% of which are redundant or excessive as compared to other states.

 

And we were able to put through a bill, we being my bosses, not me, were able to put through a bill that’s going to require more auditing of two of the state divisions that are most involved in regulation to make sure that they are regulating properly and that that could lead to bigger conversations down the road. And then there’s all kinds of, I don’t want to call them smaller fights, but fights that affected specific industries.

 

Things like there was a big to do about whether restaurants could roll back the minimum wage paid to tipped employees in cities that have raised the minimum wage above the state’s level. We get into it if you want, but essentially restaurants lost that fight.

 

And as we see restaurants closing and continuing to struggle, they point to labor costs and say, look, this is just another nail in our coffin. So there was a whole lot of policy. It was a big year for big ideas to be considered at the legislature.

 

And I think there’s no shortage of things that will be continuing to be fought over into 20, 26 and beyond even if they didn’t pass this year.

 

Judy: 

 

But then we’re in a budget deficit, so how are we going to pay for all that oversight? That’s the other question.

 

Ed: 

 

And that’s one of the reasons you saw some of these bills going down is because there simply wasn’t a way to pay for some of these things that people wanted to get done. And it’s a great question how we’re going to pay for things.

 

I think you see more and more legislators turning to the idea of enterprises where we’re going to charge you a fee and that’s going to pay for things.

 

One of the biggest, one of the big fights near the end of the session was over an attempt by the Health Insurance Affordability enterprise, which now has a fee of between 1.15% and 2% on every privately sold insurance policy in the state that goes to fund a couple of programs, including a reinsurance program that keeps down prices in really high priced areas and the Omni Salute program which offers no cost insurance to undocumented immigrants. And the H A H I A E board still got a mouthful there, came back and said look, we’re running short of money.

 

Maybe in past years we would have gone to the state and say, let’s put some general fund money to these programs. They couldn’t. So they said, we’d like to raise the fee. And the legislature did not let them go forward with that.

 

In fact, I think you see more and more legislators from both parties saying maybe these fees are not the right idea because we’re hearing more and more complaints from our, our constituents about them.

 

So that’s one way that we’re going to keep talking about how to fund things is more fees, more enterprises, and, and that’ll be the talk until we start to see some give in the budget.

 

Judy: 

 

I think we’re expanding the base by going after software too.

 

Ed: 

 

Yes, absolutely.

 

Judy: 

 

Interpreting our definition of what they taxable, tangible, personal property, I. E. Downloaded software and mainframe computer services. So we got that.

 

Ed: 

 

Yes. I mean, that was. And that was absolutely one of the bigger fights for businesses this year.

 

A bill called House Bill: 

 

And the first one that you alluded to was one of the biggest controversial measures of that that would basically say software sales that are now considered to be exempt from use and sales tax would not be anymore. There was some great dispute over how much this would cost.

 

The, the fiscal note said, ah, we think this will bring in about $17 million more by doing this. But Governor Polls himself had said earlier, I think I can bring in a hundred million dollars from this.

 

And there was some belief that it could bring as much as $300 million. So no matter what number you throw at it, that’s a major tax change that was put forward. It was taken out of the bill.

 

There was not support this year to make that major tax change.

 

But the authors of the bill said, I’m going to bring it back and we’re going to do a very specific bill next year that says we are going to roll back these software tax breaks. So we’re going to keep fighting about that. There also was a clause in that bill that was much more focused that that would have required.

 

We have what’s called a regional home office tax credit where insurance companies, if they have 2.5% of their overall workforce located in the state of color, get a 50% discount on their premium taxes. It’s a very big deal for them.

 

And there was a portion of HB: 

 

ith. That was taken out of HP: 

 

And, and the authors have said that not only are they going to come back next year looking to up that percentage, they said we’re going to look to get rid of the regional home office tax credit, period. We don’t think it’s working anymore. So prepare for that fight coming up as well.

 

Judy: 

 

And the delivery fee, someone tried to get rid of that. That fell on deaf ears. And it keeps going up every year by point. Penny.

 

Ed: 

 

hat were authorized through a: 

 

It’s interesting, I don’t hear a ton of complaints from consumers that they’re paying 27 cents on every 29. Thank you, 29 cents on every delivery they’re getting from Amazon.

 

But businesses in particular say it’s ridiculous that you have to add this kind of fee and break it out on the, on, on, on the receipt and it’s just not working. And there were several things. There were two different bills that would have repealed that fee. They both died in their first committees this year.

 

that repeal on the ballot in: 

 

that we hearken back to that: 

 

And we haven’t seen our populace in a very tax friendly voting stance in well, ever. And, and to put fees on gas purchases, you don’t need to vote as people, you only need to vote of the legislature. So we created new fee for that.

 

There’s a fee for diesel, there’s a fee for Amazon deliveries. There’s a fee if you step into an Uber or a lift. There are all kinds of fees out there that were created by that Bill.

 

And I think that, and I don’t think the authors that bill thought that they were going to ignite a giant conversation on the use of fees.

 

But I think even more so than the money that that bill has raised for transportation, that is the legacy of Senate Bill 21 to 60 is it’s the fee bill. And people are going to still keep fighting up those fees and any other proposed fee that comes up because of it.

 

Judy: 

 

Well, as a tax person who’s like in cahoots with the Department of Revenue all the time, when I learned about that bill was April and it was effective July, and it was enacted a year prior because Department of Revenue was tasked with implementing it. They wanted by. No. And I just about followed my channel care of thinking, I can’t do this.

 

I can’t tell my small business, medium business, you need to figure out how to collect 27 cents on every sale. I mean, yeah, that is not easy. Amazon can do it because they can have someone program it, but small business cannot do that.

 

So it’s like an impossible thing. And then you’ve got all the gig economy, like you say, the Ubers, and they’re not really doing it.

 

Clearly, Amazon is clear, but I don’t think a lot of other companies are clear as to how that applies to. To them.

 

So I don’t think it’s a very easily enforceable or implementable product, which is a problem because it’s not making business life easier to have to add another line item to an invoice that’s not part of their institutional process. Like, oh, if in Colorado add so many cents to your bill, I’m selling you New Mexico. I’m selling to Oregon. I don’t care about that.

 

How do I build that technology to work for when I deliver something somewhere via common carrier or motorized vehicle? Like, everybody’s gonna be on bicycles anyway. I was just disgusted by that. That. And I know it’s right.

 

It’s a ton of money, but I think it’s really onerous on business.

 

Ed: 

 

Yeah. No.

 

little bit of stance back in: 

 

And they said, now business can eat the fee, but you still got to indicate that, that you ate that fee for that. So I was part of that advocacy.

 

Judy: 

 

Trying to get that.

 

Ed: 

 

Yes.

 

Judy: 

 

Some clarity on that, I believe.

 

Ed: 

 

I remember talking with you about that.

 

Judy: 

 

But that was heartbreaking to me. With all the business clients we work with, thousands of companies are like, how are we going to tell them?

 

Like they could care a less about Colorado? We’re like 5, 6, 7 million people. They care about California, California, Texas, New York, 30 million humans. Like, well, some of this stuff is.

 

Meredith: 

 

So immaterial that now, you know, Colorado did it, then Minnesota did it, and now I think there were five or six.

 

Judy: 

 

There’s 10 states that are looking at it.

 

Ed: 

 

Right.

 

Meredith: 

 

So we kind of paved the way for the viability, kind of did the dirty work in that regard to, hey, is anyone going to sue over it? Is it going to hold up? And you know, kind of. Ed, like you said, the people don’t care. Right.

 

Because I’m going to spend more than 28 cents getting in my car to, you know, go to the grocery store or whatever. Like, I’m fine with just paying the 28 cents because I’m paying for convenience. Right.

 

If the constituent, the voting constituents kind of in state don’t care, what’s to prohibit, you know, every other state doing the exact same thing, Right?

 

Ed: 

 

Yeah. I mean the thing that every other state has going for it that we don’t is they don’t need to do it.

 

anization took on Senate Bill: 

 

This circumvents TABOR. And the court ruled. No, actually it doesn’t. This, this by the letter is what TABOR said to do in creating enterprises.

 

It’s just that in: 

 

Judy: 

 

Well, despite the fact that other states don’t have tabor, why are they all looking to impose a delivery fee? I find that very interesting. They could expand the base, but they resist that too. So they put a little fee on things.

 

I mean, it’s just legislators don’t understand what goes on for poor business, though. And they’re the, they are the tax. They are the taxing engine. Right. That it’s too much for the business. This is a society to take that burden on.

 

Just fund government. Right. They’re not making funding government easier. So it’s very interesting to me.

 

Ed: 

 

Yeah.

 

Judy: 

 

Speaking of which. Right.

 

Our sales and use tax system with our home rule cities and our state, you know, with the SUT system and just making it easier for taxpayers to comply in our state is a challenge.

 

Ed: 

 

And it is. And, and, and I’m not sure they. They’ve unlocked the key to making it easier for local cities to comply or to, to for taxpayers.

 

And when you’re still having to go to a database and look up exactly where the address is that you’re sending something to. And in terms of the overlap of special districts and city and county lines and whatnot, it is, it is difficult.

 

I’ve heard the word byzantine a lot to describe our local tax system. And I think the SUC system is, which I know you all have talked about, talked a ton about, is something that is going to continue to be a focus.

 

How do we improve it going forward?

 

or the first time since what,: 

 

y are due to expire after the: 

 

Judy: 

 

Yep. It’s very disheartening because we have made a lot of traction in 10 years. Slow. But we’ve done something that people said could never happen. Right.

 

70 remote districts filing separately. How are you going to get anybody to do that? Not. But the set system allowed some. It’s got to be filling coffers, I would think. But I don’t know.

 

I don’t have all those numbers.

 

Ed: 

 

You, I agree with you.

 

You think, and those are the reports you hear is that interstate companies that had been reluctant to file taxes, you know, an Etsy or, you know, someone like that, that, that was just like, why would I file taxes for what sales were made in Colorado now do it because the SET system makes it easier to do so and because the law requires. But, but, but there’s still a lot of ways it could be simplified. I know that the local governments sure think that as well. But we’ll see.

 

will be a discussion for the: 

 

Judy: 

 

Well, even you live in Wheat Ridge and we talked earlier that you live in Wheat Ridge, which is a bedroom community to Denver. So you’re just across a street from me, actually. And you know, Denver’s a very large metropolitan area. Wheat Ridge is not.

 

But if you could get all that consumption at the front door and get that 3, 4% tax, that’s a nice thing, you know, so that it, if you make it simpler, they are going to fill those coffers.

 

If you don’t have enough businesses located in your jurisdiction paying use tax on their inputs or charging sales tax at their, you know, their local, local store level. So you’re getting that front door delivery, which is how our economy is going towards. It’s much less go to the store, bring it home.

 

It’s more send it, pick it up, have it delivered to my front door. So where’s the tax going to go? I mean, I don’t think Amazon is still collecting in the home rules of Colorado unless they have a warehouse there.

 

So we’re still losing that money. Yeah, but I don’t know Amazon for sure.

 

But my understanding, last I heard, was they weren’t going to collect the local tax taxes even with the SUC system. But they may have changed their mind, but I don’t think so.

 

Ed: 

 

Yes. Yeah, but a lot, a lot to continue talking about with the census.

 

Judy: 

 

Yeah.

 

Meredith: 

 

This podcast is for educational purposes only and is not intended, nor should it be relied upon as legal tax, accounting or investment advice. You should consult with a competent professional to discuss specifics of your situation and the applicability of the information presented.

The post Revenue, Reform, and Resistance: Colorado’s Fiscal Crossroads first appeared on TaxOps.

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